I got into some issues with hackers case when my card and email infos were used to register on this website and to make a purchase. I contacted the Escalation Team Management, and they replied almost... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hallo Daisy Thanx for the speedy communication and smooth review of my account You were very helpful to reverse my status on the account. I am more than pleased with your handling of this matter!... See more
Good site very well structured and organised, communication is on point. I paid a membership by mistake and with the help of Nikki the agent who helped me through the problem i had a refund
Terrible service, they take money and then they offer you to give it back if you rate them with 5 stars. Update after over 6 months. They keep sending me the same email over and over, apologizi... See more
4.0
Great
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a scam
It's a scam
Beware! They have a sneaky way of getting your email address and credit card number: there's an offer online to purchase an item (i.e., shoes) at very low price. But the purchase is actually credits to a membership. You become a member and would be paying a certain amount every 2 weeks, automatically deducted to your card. They would deny about any purchase offer, so you get charged without the item you actually paid for, but the invoice (for your "credit" purchase) is in your account. Chat support is unhelpful. There was no answer given when asked how they get members and get them to pay for credit.
5 November 2024
Unprompted review
awesome customer care
16 October 2024
Unprompted review
It's a scam
Beware! They have a sneaky way of getting your email address and credit card number: there's an offer online to purchase an item (i.e., shoes) at very low price. But the purchase is actually credits to a membership. You become a member and would be paying a certain amount every 2 weeks, automatically deducted to your card. They would deny about any purchase offer, so you get charged without the item you actually paid for, but the invoice (for your "credit" purchase) is in your account. Chat support is unhelpful. There was no answer given when asked how they get members and get them to pay for credit.
10 October 2024
Unprompted review
What is this
What is this? Why are they trying to take money from my account?
8 October 2024
Unprompted review
I want a refund they took 45.00 € for…
I want a refund they took 45.00 € from my card for nothing
3 October 2024
Unprompted review
I didn't sign up for this
17 July 2024
Unprompted review
Thank you Emily for your customer…
Thank you Emily for your customer service
23 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.