SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. Toy shop
  2. Game Shop
  3. Hobby shop

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

shipping

deadass this is probably the best online shopping experience, tracking package is smooth sailing and it comes faster then listed date. im not even getting paid saying this.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Shipping and processing is quick and…

Shipping and processing is quick and painless. Shipping protection avaliable. Ive never had any issues been ordering from speedcubeshop for 5 years now. Made dozens of orders. Love this website. Love their in-house cube lube. I always buy my puzzles from speedcubeshop!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical of ordering from…

I was skeptical of ordering from speedcube shop but when I ordered it was delivered and my order was correct whenever I order from SCS there's never a mistake and when there is a mistake customer service is quick and easy to respond and resolve my issue and they have never lost or misplaced my orders genuinely better than any other retailer I've tried

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support After Shipping Issues

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support team was incredible. They provided consistent assistance throughout the entire process and kept me updated. When it became clear on the 27th that the package was lost in transit, they immediately re-shipped my items without any hassle. Truly top-tier customer service—I highly recommend them!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

The go-to for speedcube needs

The absolute best option for buying anything cubing related, I recommend to anyone and everyone. Incredible service, product availability, ease of use, and even reliable customer service if anything goes wrong. I've had 5-6 orders over the years with different accounts, most of which were flawless. One order had a payment issue, however it was easily solved through helpful customer support. Thanks Speedcubeshop, I should have left a review a couple years ago but I'm proud to serve the business.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Speedcubeshop.com is my number 1 speed…

Speedcubeshop.com is my number 1 speed cube shop. They are very helpful and communicate very well with their customers. They are willing to go the extra mile to ensure you are happy with your purchases. They are top notch with customer service.

19 January 2026
Unprompted review
Rated 4 out of 5 stars

not the fastest shipping.

not the fastest shipping.. but they got the best cubes

2 July 2025
SpeedCubeShop logo

Reply from SpeedCubeShop

Hi William, we shipped your order a few hours after it was submitted, and we cannot control delivery times. In the future, I encourage you to choose a faster shipping service to Norway rather than the economy option.

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