SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. Toy shop
  2. Game Shop
  3. Hobby shop

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding customer service

I don’t regularly write reviews about an online business. I felt somewhat obligated (not by them, by my conscience) to write one for their outstanding costumer service I recently received.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

A Business That Truly Cares About Its Customers

SpeedCubeShop truly stands out for their excellent customer service and warm, friendly approach. From the moment you interact with them, you feel genuinely welcomed and valued as a customer. They are incredibly responsive, knowledgeable, and go out of their way to make sure you have a great experience. It’s clear they care not just about cubing, but about the people in the community as well. I highly recommend them to anyone looking for quality products backed by exceptional service.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

BEST SHOP

I have ordered twice from speedcubeshop, both time i was pleased with the service. when i did have a problem with an item steve was quick to respond to an email and get me a replacement piece shipped out asap. highly recommend speedcubeshop

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Ease of product ordering

First time using SpeedCubeShop. Great selection, reasonably priced and easy to order product I selected. Gift for my grandson for Christmas, fingers crossed he likes, from the looks of it, seems he will.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Square-1

The site really help me find the right square-1 budget, the cube is really nice and works perfectly fine. Way faster then my old one and I've been getting a lot of PR's.

1 December 2025
Rated 5 out of 5 stars

the speed cube shop will always be one…

the speed cube shop will always be one of my favorite places to shop. period. the package arrived in good times. none of the items were messed up and the over all joy i get when i shop there is just insane. i highly recommend over the cubicle.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Our go to cube shop!

My son has been involved in cubing for a few years now and we have purchased many cubes and accessories from SpeedCubeShop. Quality products, competitive pricing and speedy delivery have now made this our one and only cubing shop!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

This company truly cares about its…

This company truly cares about its customers. With over 20+ orders with SCS, 98% of them 5/5. The 2% that had issues, SCS stepped up, provided a refund, threw in a credit, or rushed a replacement. Fantastic customer service.

15 November 2025
Unprompted review

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