Speedway Motorcycles Reviews 

44
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Speedway motorcycles.... well I can't praise them up enough... took my bike in on Saturday to be repaired and have a new clutch... by the Wednesday it was all done and ready to be picked up... I didn'... See more

Rated 1 out of 5 stars

Brought a new bike agreed the date for it to be delivered. Only to be told they now could not deliver it until the week later saying we never agreed date for delivery. Then no service book supplied wi... See more

Company replied

Rated 5 out of 5 stars

Having purchased 2 bikes now from Speedway Motorcycles. I can highly recommend their service. Nothing is too much hassle and their pricing is very reasonable. I'd like to specifically mention Ryan w... See more

Rated 5 out of 5 stars

The staff are brilliant and explains everything to you I have jist got ty 125 and love it I will definitely be buying my bike dfrom th now a 💯 I can't thank them enough for it all

Company details

  1. Motorbike dealer

Written by the company

About Speedway Motorcycles The UK's biggest Pulse and Lexmoto dealer in the Midlands We have been running since 2008 dealing in smaller market machines and have carefully worked together with the big brands to develop a range that suits everyone's needs without breaking the bank. Our new showroom has been completed as of 1st of June 2013 with over 200 vehicles on display, full clothing and accessory area with new workshop to accommodate the new range of vehicles that we are developing in house. Quality and service is our biggest aim with new developments and improvements made every day. To date we have expanded our parts department to hold another 10,000 spares and with the introduction of the new mezzanine floor this will be almost doubled. We have now also increased our vehicle hold, making almost 600 vehicles capable of being stored in our warehouse to make sure your favourite is never out of reach. Our Brands consist of AJS, Sinnis, Lexmoto, UM Global, Zontes, Keeway, SYM, Hanway, Hyosung, Benelli, MGB, Super Soco, Neco, Bluroc


Contact info

3.8

Great

TrustScore 4 out of 5

44 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(44)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

i was right about speedway cycles they…are to be avoided

i was right about speedway cycles they addmiited in an email to me saying................you clearly accepted our terms and conditions, we have your emails to prove it! or was it your brother again who accessed your computer confirming that we needed to proceed.
perhaps your anger should be vented towards him.
I agree with you. this is what we sent you as we have your previous messages confirming exactly that.
many thanks
speedway team

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, would not recommend. This shop does not accept responsibility for their items!

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Would not recommend this company at…

Would not recommend this company at all. Had a bike from them and had nothing but issues. The shop would not accept responsibility or repair the bike despite it being under warranty. The quality is not worth the money spent. The bikes are cheap and imported. Seems like I’m not the only person that has had issues after reading other reviews. Take your money elsewhere.

1 September 2024
Unprompted review
Speedway Motorcycles logo

Reply from Speedway Motorcycles

As stated on previous review.
customer dropped off two vehicles, claiming that one stopped working after 10 minutes and the other was difficult to operate. Upon inspection, it was discovered that the customer had over-adjusted the front brake, causing it to bind. The second bike had a flat battery and required a full 6-hour charge. As a gesture of goodwill, the customer was not charged for these services and took possession of the vehicles.

Approximately 2-3 weeks later, the customer returned, stating that both bikes were again not working after 15 minutes, and one had completely stopped functioning. A subsequent examination revealed that one bike had sustained accident damage and had been crudely repaired with tape. The battery had come loose inside the bike, dislodging the motor plugs and causing the chain to drop off due to poor maintenance. The second bike had another flat battery. We recharged the battery and conducted a thorough test, which involved continuous operation for 35 minutes without any issues. CCTV footage confirms the proper functioning of both models during this test.

The customer was informed that they could collect the vehicles, but a £40 diagnostic charge would be applied since no fault was found with the products. The customer expressed dissatisfaction and refused to accept the products, even after we offered to allow them to test the bikes in our presence or seek a second opinion.

Regrettably, this appears to be a case of buyer's remorse, and the CCTV footage clearly refutes the customer's claims. We recommend that the customer familiarize themselves with the proper maintenance procedures for these products to avoid similar issues in the future.

Rated 1 out of 5 stars

Ripped off

Ripped off well he thinks he’s going rip me off sold me two blitz bikes for kids both terrible imports broke on the first day both of them took back to fix came back exactly same has them back again and starts coming up with utter lies about the problem being ours and there damaged they are only 3 weeks old pathetic avoid these like the plague

15 October 2024
Unprompted review
Speedway Motorcycles logo

Reply from Speedway Motorcycles

A customer dropped off two vehicles, claiming that one stopped working after 10 minutes and the other was difficult to operate. Upon inspection, it was discovered that the customer had over-adjusted the front brake, causing it to bind. The second bike had a flat battery and required a full 6-hour charge. As a gesture of goodwill, the customer was not charged for these services and took possession of the vehicles.

Approximately 2-3 weeks later, the customer returned, stating that both bikes were again not working after 15 minutes, and one had completely stopped functioning. A subsequent examination revealed that one bike had sustained accident damage and had been crudely repaired with tape. The battery had come loose inside the bike, dislodging the motor plugs and causing the chain to drop off due to poor maintenance. The second bike had another flat battery. We recharged the battery and conducted a thorough test, which involved continuous operation for 35 minutes without any issues. CCTV footage confirms the proper functioning of both models during this test.

The customer was informed that they could collect the vehicles, but a £40 diagnostic charge would be applied since no fault was found with the products. The customer expressed dissatisfaction and refused to accept the products, even after we offered to allow them to test the bikes in our presence or seek a second opinion.

Regrettably, this appears to be a case of buyer's remorse, and the CCTV footage clearly refutes the customer's claims. We recommend that the customer familiarize themselves with the proper maintenance procedures for these products to avoid similar issues in the future.

Rated 5 out of 5 stars

Fantastic deal on Lexmoto SRT125

Enquiry call on Wednesday (Ryan), picked up my Lexmoto SRT125 Saturday, the staff were pleasant, professional and efficient, pleased with a great deal and will use again, my only minor niggle is the email paperwork isn't clear on the payment procedure and their accont/sort code was tiny (perhaps because it was a phone screen)
I wasn't contacted to confirm collection (I had to call them late Friday) as it was an hour and 30mins journey to collect
No big issue but these things can improve the perception of a business,
I'm puzzled by the 1 star reviews here, I suspect youthful impetulace and attitude may be a common factor due to the nature of the markets footfall
My visiting impression was a successful business struggling to keep up with demand which is understandable, good luck Speedway Motorcycles

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Speedway

Their customer service was superb, had the answers to all my questions, and the free delivery was a bonus

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Honestly great service,
Got it delivered in a week and answered all my questions in and out of opening times.
Huge thanks to Matt for all the help.
Now going to enjoy my first bike

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Saw so many bad reviews of this company…

Saw so many bad reviews of this company but I’ve had the best experience with them I purchased my lxr se 2023 plate they let Me leave a deposit and pay the rest off before I even got there to do the deposit they had already started the pdi on the bike and I had my plate details through within the hour very helpful not pushy at all and helped me make the best choice for me even got me my delivery in 2 days very happy with the customer service I received cant wait till delivery Monday and delivery is even free.sorry but I can’t fault this shop at all they have been nothing but helpful

1 April 2023
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Travelled 40 miles to buy a bike. The showroom was locked for lunch. As I patiently waited outside the door, a man came iut of the show room, never said a word and lit up a cigarette. I asked if he was the salesman and he said he was the owner. I told him I came to but a bike and asked if he would open up for me to go in and it told me they were shut for lunch because they were so busy! If this is their attitude before they have my money....... unbelievable. Truly shocking.

29 July 2022
Unprompted review
Rated 1 out of 5 stars

Shockingly Bad

Purchased a 125 scooter from them paid cash the bike was delivered only to have a stop drive notice placed on it 2 days later due to faulty wheel spacers a recall that had been in place since march this year the bike should never have been sold in the first place. Luckily my fiance who the scoot was intended for did not take it out being her first ever bike this could have been catastrophic!!! Contacted Speedway to reject the bike due to this it being a legal requirement on their part to take it back only to be told that it is our responsibility to get it back to them at our own cost even though THEY are at fault for selling dangerous merchandise before they will consider the refund which under the consumer rights act is down to them. We have arranged for a courier to take it back now at a cost of over £300 rest assured SPEEDWAY are not to be trusted and we will be seeking full recompense for the courier we have now employed through the small claims court their treatment of customers is disgusting and they do not care at all about customer safety or the consumer rights act beware of using these so called retailers and read the small print in the contract it is designed to rip you off. My advise is buy local and if Speedway is local DONT USE THEM

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Ripped off by Matt (Sales) .

Ripped off by Matt (Sales) to the tune of £220.00 Tells Lies. Uncontactable now the deal has been done. Keep away everyone. Has been reported to the Ombudsman and Finance Company. Only Intrested in your money. STAY AWAY. You have been Warned. Shame on you Matt.

2 July 2022
Unprompted review
Rated 1 out of 5 stars

THEIFS

THEIFS

I hope you can sleep at night steeling from people

You are horrible

You don’t stick to what they say

AVOID AT ALL COSTS

AVOID

28 April 2022
Unprompted review
Rated 1 out of 5 stars

Do not touch them I brought a sinnis…

Do not touch them I brought a sinnis rsx 125 about 7 months a go and things are already going wrong with it and thay will not put it right the man behind the counter got really aggressive with me refuse to do my bike and ban me from the shop keep well cleared of speedway motorcycle

8 December 2021
Unprompted review
Rated 1 out of 5 stars

awful service

i took my scooter to be repaired on april 6th they told me the parts would take 6weeks to arrive it is now september 14th and i am still waiting,there after service is truly awful please do not buy from these clowns .

14 September 2021
Unprompted review

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