Bought Mage Knight: Ultimate Edition as I could not really find it anywhere else. The price + shipping was actually cheaper than just the game on Amazon. It made it to my doorstep in a couple of day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
first time I ordered from Spelshop. I received the game within 48 hours of my order. Well packaged. A very small game ,extremely difficult to find! Very extensive selection of games,seems mainly... See more
The package was delivered very fast (less than a week to Slovenia, during Christmas, no less) and I loved the fact, that instead of bubble wrap and other plastic waste, the game was protected by used... See more
Company replied
Product was exactly as requested. Shipping from Belgium to US arrived within two weeks, pretty quick! Product was packaged tightly and sealed well, which was important because it was dropped off outsi... See more
4.9
Excellent
763 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company delivers orders very fast and…
Company delivers orders very fast and has user friendly web shop
29 November 2022
Recieved my ordered boardgame fast and…
Recieved my ordered boardgame fast and without any damage. Possibly will order through them again.
10 October 2022
Good international shipping.
I ordered from Japan. The packaging was excellent. I have ordered this shop for several years and I have never had a processing error or trouble. Great.
9 November 2022
A Great Experience
Product was exactly as requested. Shipping from Belgium to US arrived within two weeks, pretty quick! Product was packaged tightly and sealed well, which was important because it was dropped off outside in the rain, but there is no apparent water damage to the boardgame.
5 November 2022
Fast shipping!
3 November 2022
Just great!
Great communication and no trouble with sending of a huge box full of games abroad. Above-standard personal approach and solving all extra requirements without hesitation and hitches.
3 November 2022
Top and fast for an order to france
20 October 2022
Overall good experience and nice…
Overall good experience and nice contact. But delivery took about 3 weeks. One ordered article suddenly wasn't in stock anymore and it took 2 weeks until the item got restocked and the order was finally shipped plus another week of international shipping from Belgium to Germany.
7 October 2022
Reply from Spelshop
Hi Michael,
Thanks for your order and your feedback. My appologies for the time it took before we were able to ship your package. We do our best to limit stock errors to the minimum, but with over 10.000 products that we offer mistakes will sometimes occur. Because many mistakes take place due to human errors (when booking stock, when processing returns,...) we try to find ways to avoid these as much as possible. Because we also have a physical store it also happens customers misplace products so we can't find them immediately and this can also cause problems shipping items out immediately. I can certainly understand the additional waiting time can be frustrating so if we notice such an error we also try to reorder asap, but in your case I totally admit we weren't able to do it as good as it should have gone.
For the aditional week. I see you used PostNL as shipping method. We are noticing they are getting slower to Germany as we receive more and more complaints from German customers. We usually ship with DPD, but because we received several requests from customers to use another company as they aren't happy with the service of DPD we added PostNL as an alternative. We are getting more and more orders from Germany and we are hoping we can keep on serving the German customers so we'll keep on looking for good shipping partners to offer a betting shipping experience.
Received it swiftly and in great…
Received it swiftly and in great condition. Would definitely consider again to order here, even though I'm located in the Netherlands.
4 October 2022
Great customer experience
Great variety of games, reasonable prices, and on-time delivery.
10 October 2022
Such a great store
I mean gummy bears in the package, this is the cutest stuff I've ever encountered ordering board games. But with all seriousness thanks guys for your work. You're awesome!
3 October 2022
Excellent Speedy Service
Excellent customer care, speedy service, got a Haribo Gummy Bear as well!
Well done guys!
29 September 2022
Fast shipping and nice product range
31 August 2022
good packaging and Customer Support
7 September 2022
Great customer service!
Great customer service - good communication, shipped fast, packaged well. Game in mint condition! Overall wonderful experience!
7 September 2022
Excellent seller
Excellent seller - the game promos I ordered were packed very carefully, and shipment from Belgium to the US took less than a week. Very happy with my experience.
1 September 2022
Great Customer Service
I was very happy with how quickly my order shipped and the customer service was top notch the whole way through. They even sent me some haribo when my package came!
18 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.