Spergel Reviews 2,575

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and understanding, making them feel supported and not judged during challenging times. The customer service is frequently praised for being responsive, patient, and clear in explaining complex processes, ensuring a smooth and easy user experience. Many people appreciate the efficiency and speed with which the company handles their situations, providing immediate relief and expert advice. However, some customers also noted that communication could be improved, particularly when representatives changed, leading to a lack of notice and difficulty in getting answers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and understanding of... See more

Service

Reviewers mention positive feedback about service, highlighting the kind, friendly, and professional approach... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt email responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

This company gets the job done. Well organized with caring and efficient service. They explain their strategies and timelines and process everything for you accordingly. No fees required up front.... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more


Company details

  1. Debt relief service
  2. Financial advisor

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional and caring

All the Spergel staff (from consultants to advisors to lawyers) are very professional and kind. As someone who was previously unfamiliar with the process, I felt as though I was given good explanations to my questions and guided with empathy and care.

28 October 2025
Rated 4 out of 5 stars

Felt Support and not judged

Right from the start when I was contacting Spergel, and received a response from Jared, the experience was truly so helpful. I never once felt judged and I felt heard. I felt supportive and all my questions were answered so quickly and thoroughly. Then speaking with Barbara and Colin, I again felt super supportive and not once judged for my debt. This has really helped me feel like I came to the right place and I definitely know how I am going to improve my finances going forward. I truly appreciate all the help and support from Jared, Colin, Barbara and Tammy.

5 November 2025
Rated 4 out of 5 stars

Great people, professional and kind

This is my second time to file my consumer proposal. It is unfortunate situation for me, but people in Spergel with advices and understanding to my situation make it again a good experience. They always there for me, answering my questions and concerns. and happy to provide tips to make things better. Thanks Spergel!

27 October 2025
Rated 5 out of 5 stars

Reassurance

How open and forthcoming the employees are with information is fantastic. They answered all of my questions and did a wonderful job reassuring me that this was a decision I could make. I can't thank them enough.

1 October 2025
Rated 5 out of 5 stars

I can breath.

Spergel help me at my worst days of financial struggles. They help me settle my debts. I know I still have to pay but at least I can breath without worrying so much. I told people I know who have the same experience as me, if they want to have peace of mind in the future, they should try contacting Spergel.

24 October 2025
Rated 5 out of 5 stars

Quick and easy

Great experience working with Spergel. They were very helpful with the process and had everything completed within a week for a consumer proposal. Very quick and efficient which is much appreciated with such a stressful situation dealing with debt.

24 October 2025
Rated 5 out of 5 stars

Helpful

Im so greatful ,the help of spergel to work my debt lower the payment monthly.also im thankful to the staff of spergel and my truste,not only helping me but also giving me advise the right thing to do.Once again thank you
so much.

28 October 2025
Rated 5 out of 5 stars

Experts Make the Difference

This company gets the job done. Well organized with caring and efficient service. They explain their strategies and timelines and process everything for you accordingly. No fees required up front. The individuals involved were just wonderful. Friendly, supportive and very professional. Highly recommend these people.

28 October 2025
Rated 5 out of 5 stars

Exceptional experience

I recently had the pleasure of using Spergel and I can confidently say it was an exceptional experience!
Lauryn and the team were fantastic…quick to respond, genuinely helpful and professional. I can’t recommend Spergel enough.

21 October 2025
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Praying the rest of the process goes smoothly. Very scary and nerve racking but the staff are very nice.
Steven is very kind and quick to answer any questions.
So far- terrific.

21 October 2025
Rated 5 out of 5 stars

A Satisfied Client

Sheryl was very attentive to my case. She was helpful explaining the process and stayed on top of it. Mr. Hamilton was also very detailed and thorough. I feel i was treated with respect despite my situation. Thank you very much Spergel.
Peter Hamilton

24 October 2025
Rated 5 out of 5 stars

Easy transition process

Everyone in the office was fantasic. I was able to breathe and not feel like i was being judged. They understood my efforts and I highly recommend them for anyone thinking of getting out of serious debt issues!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

I was referred to Spetgel by a credit…

I was referred to Spetgel by a credit counselor. My financial situation was reaching a critical point. It was so stressful and all consuming affecting my life in so many ways . Couldn’t sleep and it was affecting my personal relationships….
From the moment I spoke to Mina I had a feeling of calm, hope and confidence. I had options. Thank you Mina.
It was easier than I thought.
The plan was explained to me in detail and I was guided like a newbie that I was through all the steps to my financial freedom.
Thank you Sergel!!

14 October 2025
Rated 5 out of 5 stars

Fantastic, fast & friendly🙃

From Mina to Sylvia & Robert, my experience was awesome. From beginning to end, I am so thankful for the help I have received. Thank you so much for all your help!!!

21 October 2025

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