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Rated 1 out of 5 stars

I asked for an electrician and they connected me with a flooring specialist instead who was pretending to be an electrician. I paid him 100 to come and he was unable to change the thermostat and wha... See more

Rated 1 out of 5 stars

Told them not interested but they continued to spout at me. Came off the phone and they immediately sent an unsolicited spam text. Would never use because they clearly don’t listen….: Edit:... See more

Company replied

Rated 5 out of 5 stars

Hi there cherry ) as ive given you a 5 ☆☆☆☆☆ reveiw Id like to make you aware that i was extremely happy with your services today ,as you were very understanding in general patient conciderate and f... See more

Rated 5 out of 5 stars

I am delighted with the service rendered by Mr Deo Mwesigye. Great customer service, time conscious, good Communication, trustworthy, honest, patience and polite.... He's got so much enthusiasm tow... See more

Company replied

Company details

  1. Search engine company

Written by the company

Matching you with the best available specialists in your area in about 30 seconds!


Contact info

3.5

Average

TrustScore 3.5 out of 5

418 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM DO NOT JOIN

As a trader i do not recommend this service to anyone. Complete scam.

Been trying to close my account since February and each time been told my ‘accounts manager’ will be in contact and never heard anything back apart from a call every now and then that will run for 5/10 seconds and then magically the call will drop and wont hear anything back.

When you try and phone you wont get through to anyone

Charge ridiculous prices for fake service calls that are supposedly exclusive but once you actually contact the customer they either have no idea who spetz are and dont need any work completing or they've already recieved a call from a different spetz client

14 December 2023
Unprompted review
Spetz logo

Reply from Spetz

Hello there Michael,

Thanks for your feedback and sorry to hear you feel that way, calling Spetz a scam seems an unfair representation of our service, as we have thousands of satisfied and successful service providers across the UK who are closing jobs on a consistent basis, Spetz was even recently rated as "Product of the Year" by Professional Builder, so there may have been a gap in understanding how our service works that we will be glad to clarify.

Our UK Business Center is open Monday - Friday from 09:30 - 18:00, and due to the volume of interest, certain times in the day can be much busier than others, that's why you can request a callback and your account manager will return to you as soon as they can, typically within the hour. Calls dropping is rare but is not unusual when connection to the service provider's mobile network is unstable or if they are in a spot with bad reception.

As for the service calls, most of the requests you will receive will be Exclusive Calls, meaning you are the only one to speak to the customer at the time they have requested for your services, so no need for bidding wars with others or worrying about 5-10 other service providers fighting for the same job.

If the customer is waiting to hear from you and they don't get a timely response, they do have the option to request to hear other offers, and it's their choice who they decide to go with.

Our dedicated account managers are always here for you and they will be happy to guide you on how to achieve maximum success with our platform.

Best regards,
The Spetz Team

Rated 1 out of 5 stars

Very bad service

Very bad service
I have subscribed to a monthly£82 plan and we have not received any customers
At first tell us that we will receive 3to 5 customers daily
We have received only two clients in two months.
And when I call thim the didn't answer and didn't back to me
Please don't
remove my comment thanks.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Some sort of scam

Some sort of scam. Suddenly started receiving unsolicited calls and texts in quick succession sending peoples phone numbers via txt and calls linking me with a 'customer' who was completely unaware of the call. Never dealt with or spoken with the company so unaware how my number was targeted.

8 December 2023
Spetz logo

Reply from Spetz

Hi there Danny,
Thanks for your feedback and we apologize for any inconvenience, Spetz is an automated online platform that is processing tens of thousands of requests from people country-wide, and you were directed a couple of those from people who were looking for your services on the phone number that the public can reach your business through. To ensure that those requests caught your attention, occasionally there are also backup phone calls from the system that connect you directly and immediately to those looking for you so they can get service.

Sometimes they may forget the name of our service on which they made their request, the jobs that they have in mind and need your help with are their priority.

You are warmly invited to register if you wish and are interested in getting more clients for your business, our dedicated account managers will be happy to help you get set up and guide you how to achieve maximum success.

Best regards,
The Spetz Team

Rated 1 out of 5 stars

Be Warned Don’t Join This Scammer’s

Unbelievable but after taking money from my account whiteout my permission I’ve closed my account after dozens of calls to customer services .today guess what someone from spetz called me to see if I like to rejoin the scamming platform because they have still my details . I requested to delete all my details previously but they haven’t .
Do not join or give your card details to this people , tank me later .
Look at the reviews from real trades men .
This is the Worst Platform I’ve come across
Don’t Do it

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Don't recommend

As a trader I have received unverified and fake contacts for customers. After I called to some of them they did not know spetz and were annoyed I called.
Around 100 pound spent for nothing. I do not recommend.

16 June 2023
Unprompted review
Rated 1 out of 5 stars

SCAM BAITERS. YOU HAVE BEEN WARNED

I have been in conversation with a woman called Melissa, who is the account manager at Spetz. She is a liar. They have misled me with false information, and stolen $167 of my money for no reason. Now, just like scam baiters, they are trying to compel / intimidate me into paying them even more for no service whatsoever. I paid $74.36 on the 8th August. Same day, Melissa persuaded me to pay another $167 for a further 8 job leads within the following month. Made some money. Paid another $166.63 on the 8th September. 3 days later Melissa said if I pay another $334, total of $500 approximately, I will get 26 job leads. I paid, but only got 18 for the month. And that only came after sending multiple requests stating that I am not receiving enough job leads, and I was forced to expand my service area from 20kms upto 30 kms radius. I didn't like that. I didn’t make much money, and decided to go back to just 8 leads per month only for $167. Paid another $167. After they received that money, I then got told I won’t be given any job leads at all, unless I pay another $333 on top of the $167 already paid. They have taken $167 from me, and are refusing to offer any service at all now. I did a funds transfer. I got an email showing I have signed up to a use now, pay later scheme, which is not true. Now they are telling me I signed up to a 12 months package deal. That is not true also. They are also telling me if I want to cancel I have to pay them $450. FOR NOTHING

I have proof to show Spetz have taken my money and offered nothing in return. I need an email to forward that to anyone who wishes to see.
A complaint has been lodged with Fair Trading.
Spetz claim to have an address at 35 Ballards Lane, London. But there is no Spetz at this address. It is a Tesco store. Just another big LIE.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE SPETZ!

DO NOT USE SPETZ!
Absolute rip off.
Not a single job for over 18 months or at all!
But still take money from my account and wont refund remaining funds.
Other similar sites I would get a few jobs a week.
With Spetz, nothing!
Scammers!!

21 October 2023
Unprompted review
Spetz logo

Reply from Spetz

Dear Phil,
We sincerely apologize for any dissatisfaction you have experienced with our service, and we appreciate the opportunity to address your concerns. We value each and every member of our community, and it is disheartening to learn that your experience has not met your expectations.

First and foremost, we want to clarify that we take all feedback seriously and are committed to continuously improving our platform. Your feedback has prompted us to review your account and assess how we can better assist you.

We understand that your primary concern revolves around the lack of job opportunities over the past 18 months. As a graphic designer registered with us, we have indeed sent you six exclusive job requests through our system. We believe in the quality and relevance of these opportunities, and it is our goal to connect skilled service providers like yourself with potential clients.

While we acknowledge your frustration, it's important to note that securing these opportunities ultimately rests on your ability to convert them into actual projects. We encourage you to explore the full potential of the exclusive job requests we send your way and leverage your skills to turn them into meaningful work.

Our platform is designed to support and empower service providers, and we have countless success stories that attest to the effectiveness of our services. Many of our users enjoy a steady stream of job opportunities and find our platform instrumental in advancing their careers.

We genuinely care about your satisfaction, and we are committed to making improvements based on your feedback. We assure you that your concerns have been noted, and we will continue working diligently to enhance our platform to better serve your needs.

We understand the importance of fostering a positive experience for our users, and we hope to regain your trust.

Thank you for bringing your concerns to our attention, and we look forward to the opportunity to serve you in the future better.

Best regards,
The Spetz Team

Rated 5 out of 5 stars

It is very easy use this app

It is very easy use this app
Only you need to do a little bit work understanding that app and everything done easy
And I account manager. she is very good.
I’m happy using this app ❤️❤️👍

4 October 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

Please people read the reviews on this company. The real ones, Not reviews people who work for the “company” have written themselves.

They are total scammers, And they try to use the DCBL to pressure you into paying them even if you havnt used their services! And the woman you speak to on the phone is lying to you and knows how to play it. You will get stringed along and lied to, Please avoid this company for your own sake.

2 April 2023
Unprompted review

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