Spiceprop Reviews 

633
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers had a great experience with this company. Customers frequently mention that the trading platform is exceptionally easy to navigate, featuring a clean user interface and smooth overall operations for all traders. Many consumers also appreciate the helpful customer service team, noting that representatives respond quickly and provide effective solutions to everyday questions. However, some people mentioned experiencing frustrating delays, unexpected payment reductions, and very strict consistency rules when trying to receive their hard-earned money. A few reviewers expressed deep dissatisfaction with slow communication, stating that getting clear answers from support took weeks or resulted in unexpected account closures.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and professional support that... See more

Service

Reviewers highlight positive aspects of service, frequently praising transparent conditions, fast trade... See more

Payment

Users describe mixed experiences with payments, as some reviewers report receiving their funds successfully... See more

User experience

Customers had positive experiences with user experience, highlighting a clean UI, practical website... See more

Product

Customers consistently note positive experiences with product, highlighting the fast trade execution and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, I’ve had several good experiences. The company is steadily developing and offers fair prices. Multiple payouts have been made so far without any issues. Overall, I’m satisfied with the compa... See more

Rated 4 out of 5 stars

Update on my previous review: After leaving my review, I was asked to contact customer support again. I did so, and customer support responded immediately. We discussed my case and assured... See more

Company replied

Rated 4 out of 5 stars

Good offers, good experience with support team. A bit of delays with payouts but they got solved.

Company replied

Rated 4 out of 5 stars

Easy to use. Good and user friendly site Just received first withdrawal after more than two weeks from submission. This is why I rated 4 stars. Should improve withdrawal process time. Rules are cl... See more


Company details

  1. Educational institution

Written by the company

SpiceProp is an innovative firm that provides traders with access to trading simulated capital without risking their own funds. With their financing model, traders can develop their trading skills without concerns about personal finances. SpiceProp also offers support and advanced tools, helping traders to succeed in the financial markets.


Contact info

3.9

Great

TrustScore 4 out of 5

633 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(633)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Your platform is amazing

Your platform is amazing, you guys can do your competition every month if possible. It encourages traders .

26 July 2026
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Reply from Spiceprop

Thank you so much for the high praise! 🚀 We love hearing that you're enjoying the platform. Monthly competitions are a fantastic idea to keep the community motivated, engaged, and rewarded. We are constantly looking for ways to elevate the trader experience, so we’ll definitely pass this feedback along to our events and marketing team. Stay tuned to our announcements—and keep crushing it on the charts!

Rated 5 out of 5 stars

Easy platform to use

Easy platform to use.
Variety of challenges that meets all wishes. Besides, the prices are sweets all budgets.

2 August 2026
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Reply from Spiceprop

Thank you so much for the awesome review! 🍬 We work hard to keep our platform intuitive and to design challenge options that fit every budget and trading style. Hearing that you find everything easy to use and well-priced is exactly what we love to see. Wishing you maximum success on the charts!

Rated 1 out of 5 stars

Overly Complicated Trading Environment

My experience with SpiceProp has not been positive. The trading environment feels overloaded with rules and sub-rules, to the point where it becomes more complicated than necessary. Instead of focusing on trading, you spend a lot of time trying to stay within constantly restrictive conditions.

I was denied a payout of a little over €1,200. The rules are so complex that it feels like there is always a reason that can be used to reject a withdrawal.

In my case, I lost the challenge due to what I would call “soft rules” — conditions that are not always clear but can still significantly affect the outcome.

This is just my personal experience, but I would strongly advise others to carefully read and fully understand all the rules before starting. Good luck if you decide to try.

30 June 2026
Unprompted review
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Reply from Spiceprop

Thank you for sharing your feedback. We understand how disappointing it is to miss out on a payout or lose an account, and we appreciate that you approached your review constructively.

We would like to clarify why our trading parameters and guidelines exist:

1. Structured Risk Rules vs. 'Soft Rules': Proprietary trading firms operate on strict risk models to protect allocated capital. Parameters are designed to distinguish repeatable, disciplined risk management from high-risk or irregular trading spikes. These are not intended to create hurdles, but rather to establish a clear framework for long-term sustainability.

2. Full Transparency: All evaluation parameters and account requirements are published in detail in our official Q&A and Terms & Conditions prior to account purchase. We do not apply unwritten rules or reject payouts arbitrarily; every decision is tied directly to automated risk tracking and data logged during the trading period.

We strongly agree with your advice to the community: every trader should thoroughly review the trading rules and terms before starting any evaluation program to ensure our risk model aligns with their personal strategy.

If you would like a detailed report showing the exact metrics that led to your account's breach, please reach out to our support team with your Account ID, and we will be happy to provide full documentation.

Rated 1 out of 5 stars

Plenty of excuses for paying

I’m fed up with the drama every time I try to make a withdrawal with this company... I had over $10,000 in profits, but they reset my account because of some rule... then I kept trading and requested a $3,000 withdrawal, but they paid it out in installments rather than all at once... Then I tried to make another withdrawal; it took over 15 days—even though I have the company's highest-tier account ($300)—and the delay was excessive... Now I’m attempting another withdrawal, and they’ve emailed me claiming there’s an IP address conflict, alleging it’s shared with other accounts... It’s absurd... they already take ages to pay, and now they come up with one excuse after another to avoid paying.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

All questions are answered in a matter…

All questions are answered in a matter of minutes. The terms of cooperation are among the best on the market.

14 July 2026
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Reply from Spiceprop

Thank you so much for the fantastic review! ⚡ We pride ourselves on offering rapid support and top-tier trading conditions, so hearing that both hit the mark for you means a lot. We're thrilled to have you trading with us and look forward to supporting your ongoing success!

Rated 1 out of 5 stars

Very very stupid prop.

Very very stupid prop.
I had to text thier support tram first before I could do kyc.
Support team is terrible very terrible takes them weeks to reply you and they don't even give you a straight answer.
Hidden exposure consistency rule and other.

Very rubbish prop

1 July 2026
Unprompted review
Spiceprop logo

Reply from Spiceprop

We take user feedback very seriously, but after thoroughly searching our system, we have no record of any registered client, account, or support ticket matching your details.

To address the points raised in your review for the benefit of the community:

KYC & Support: Our automated KYC process is integrated directly into the trader dashboard and does not require contacting support to initiate. Furthermore, our support team responds within standard industry turnaround times, not weeks.

Rule Transparency: SpiceProp does not have 'hidden' rules. All trading parameters, including exposure limits and the Consistency Score (C-Score), are publicly detailed in our official Q&A and Terms before any trader purchases a challenge.

If you are an actual registered user experiencing a specific issue, please contact our support team directly with your registered email or Account ID so we can investigate and assist you properly.

Rated 1 out of 5 stars

SPICEPROP is a SCAM

SPICEPROP is a scam!

I want to write my thoughts to warn all traders to stay away from Spiceprop Fund and not participate in its challenges. My email address is thanhvinhdothi90@gmail, com.

I have two accounts with this Fund: one in the funding round and one in the second challenge round. I have a second-round deposit account with ID: 56784. I purchased this challenge for approximately $573.36 USD (573.36 USDT).

After they announced they would cease operations in Vietnam and promised to refund the account purchase fee before November 30, 2025, they never kept their promise. I wrote to them many times but received no response. I spoke with them on the Vietnamese-only Discord social media platform, but the issue remained unresolved. A few months ago, they promised to pay me when I requested support via Telegram, but to this day, I have not received my challenge purchase money back.

I see them frequently sending cheap advertisements for their Fund through various methods such as Gmail, etc. I am writing this letter to warn traders to stay away from this Fund. Don't be fooled like I was.

I have proof of payment invoices and messages and emails they sent me. I guarantee that everything I say is true.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I'm currently trading

I'm currently trading on a demo account, which allows me to test the functionality. Essentially, all the conditions can be met by trading based on a trading system rather than just randomly. While I haven't achieved everything yet, the demo account serves as a valuable tool for this purpose. I particularly appreciate the excellent support provided, as they are always willing to assist. Once I complete the challenge, I will consider purchasing an account here.

12 May 2026
Unprompted review
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Reply from Spiceprop

Thank you so much for sharing your perspective! 🎯 You’ve hit the nail on the head—using a demo account to build and test a consistent trading system rather than taking random trades is the absolute best way to prepare for a funded account.

We’re thrilled to hear that our support team has been helpful and responsive as you navigate this phase. Take all the time you need to refine your strategy, and when you feel ready to take on the challenge, we’ll be here to support you every step of the way. Best of luck on the charts!

Rated 1 out of 5 stars

WARNING

OFFICIAL WARNING: SpiceProp creates artificial hurdles for high profits (Account #104783).The 5-star reviews apply only to demo accounts. Check the reviews from people they have scammed.
​I want to present the hard facts and warn the trading community about how SpiceProp makes withdrawals difficult once you start making substantial profits. For full transparency, here are my account details: Account #104783 and Trader ID: 28301953.
​My Funded 100K account (Sweet Pepper Challenge) generated a Total Net Profit of €27,320.78. My metrics reflect absolute professionalism: the Profit Factor stands at 2.04, with an average win of €1,093.84 against an average loss of -€847.66 (complete risk control). I react to price action rather than relying on predictions, which is clearly demonstrated by my steady and stable equity curve.
​Here is the exact timeline of my struggle to get paid:
​Refusal of the first withdrawal (€7,954.58): The company rejected my first request (status: Refused on 23.06.2026). The reason provided was that my Consistency Score (C-Score) was at 105%. This metric is completely unreliable as it fails to capture the overall scope of trading performance and is merely used as a convenient pretext to block profits.
​I proved my consistency and brought the C-Score down to 30%: I did not give them an excuse to reset the account. Over the following days, I continued trading with strict discipline, successfully bringing my C-Score down to a perfect 30%. I have met absolutely every single consistency criterion, no matter how absurd.
​Currently awaiting payout: I have submitted a new withdrawal request (ID: 21762155) for €27,123.58 (net payout to receive: €21,546.22), which currently holds the status Being processed.
​For a company like SpiceProp, proving that I can manage risk and remain highly profitable should be an incredible advertising opportunity. If they genuinely want to attract top-tier professional traders to their platform, processing a record-breaking payout in their company's history smoothly is the best marketing they could ask for.
​If SpiceProp acts fairly, honors our agreement, and approves this payout, I will immediately update this Trustpilot review to a fully positive 5-star rating, endorsing them as a reliable partner. However, if they continue to stall, drag out the process, or manufacture new artificial excuses (such as sudden changes in IP address restrictions), I will take every possible action across Reddit, Twitter (X), and major trading Discord groups to warn other traders against buying their challenges. I am offering them professional cooperation and mutual profits—the decision regarding their own reputation now rests entirely with them. This matter concerns a fully verified account #104783.

Scammers blocked my account and didn't pay out the money. Scammers, scammers.Remember, you can get your money back for the account by using a chargeback. There isn't a single 5-star review from people who have known the company for a long time. Read the comments that describe the actual attitude towards clients. Comments simply saying "great company" lack any supporting arguments. No one writes about reliable salary payments—and that’s because there aren't any. Beware: scammers.
Response to SpiceProp's misleading statement:
Your reply is a textbook attempt to divert attention from who committed the primary breach of contract.
The Banking System Confirmed Your Breach: You officially acknowledged above that the bank chargeback has been finalized in my favor. Financial institutions do not grant chargebacks unless there is definitive proof of breach of contract or non-delivery of service. The refund was granted precisely because you violated contract terms (retroactive enforcement of non-automated 2% rules, failure to deliver the promotional funded account, and blocking legitimate profit payouts).
Sequence of Events: The chargeback filed on June 26 was a direct result of your prior illegal withholding of my funds (€3,800 and €7,000) and attempts to force adversarial overtrading (diluting C-Score). You breached the contract first by denying my lawful payouts.
Confirmation of My Performance: Thank you for publicly acknowledging that I generated over €21,000 in legitimate trading profits on your infrastructure. These profits were made completely within standard market rules, and shifting the goalposts via C-Score was purely an excuse to withhold my money.
The fact that the banking network finalized the chargeback in my favor proves bad faith on your end. I strongly advise all prospective traders to stay away from this platform.

10 June 2026
Unprompted review
Spiceprop logo

Reply from Spiceprop

Dear Kamil,

We welcome transparency, but we do not yield to public blackmail or attempts to trade positive reviews for payouts on breached accounts. For the benefit of the community, here are the undisputed, recorded facts regarding Account #104783:

1. The C-Score Rule: Your initial withdrawal request was rejected because your trading breached our mandatory Consistency Score (C-Score) rules (Section 5.3 of our Terms). Your account was not blocked at this stage; you were given the opportunity to continue trading to normalize your metrics.

2. Contractual Void via Chargeback: Instead of aligning your trading with our rules, you filed a formal bank chargeback on June 26, 2026, to claw back your registration fee of GBP 281.99 / EUR 325.00. Under Section 13 of our Terms and Conditions, initiating a chargeback constitutes an immediate breach of contract and renders the agreement null and void.

3. The Dual Claim: Despite demanding a refund of your entry fee through your bank, you continued trading on our infrastructure and subsequently attempted to request over €21,000 in profit payouts on July 7, 2026. A trader cannot simultaneously demand a bank refund for an account's registration fee while demanding profit distributions from that exact same account.

Conclusion:
The chargeback process has been finalized through the banking network, and your registration fee is being returned to you via your financial institution. As a direct result of the chargeback, your contract is permanently terminated and your account is closed.

We enforce our risk parameters and legal terms strictly and without exception to protect our firm and our compliant trading community.

Rated 2 out of 5 stars

Paid eventually, but nearly a month of delays and broken timelines

I want to share my honest, factual experience as a funded trader so others can make an informed decision. I was paid in the end, which is why this is not a one-star review, but the process fell far short of what their own published rules promise.

Background: On a 100K account I reached a valid Consistency Score and a profit of EUR 6,955.16. At the 80/20 split, plus a EUR 399.20 challenge-fee credit, my dashboard showed a payout of EUR 5,587.53.

What happened:
- My payout was placed into manual review. After 7 days, I was told there was an issue with my IP: essentially that a connection from a different IP had created an inconsistency and breached their connection-integrity requirements.
- I had only ever connected through my own devices (connecting to my own laptop via my own mobile hotspot). Nothing in their General Terms prohibits this: my IPs, my accounts, my devices, no rule broken. In my opinion, their Terms are written vaguely enough that they can find an issue with almost anything you do.
- On that basis, they offered to halve my payout. Fearing that I might otherwise not be paid at all, I accepted the reduced sum of EUR 2,793.76 the same day, simply to stop the waiting.

Then the real wait began:
- I received my official reward-request confirmation on 05.06.2026.
- Despite their stated processing times, I received the FIRST part of the payment only on 18.06, almost two weeks later. Yes, only the first part: it was less than half.
- I then waited almost another week, until 23.06, for the second part.
- So a payout requested on 26.05 was only completed on 23.06: nearly one month. Throughout, I contacted support constantly through every channel. I received vague answers, sometimes no answer until I chased again, and only after days and days of waiting an answer stating that they are facing issues with the payouts processing.

The core problem is that this directly contradicts their own published rules. On the payout request page itself, it clearly states: "Payouts are processed by our finance team within 1-5 business days." Their Terms also state that compliant payouts are normally processed within 24 business hours, and that a manual review should complete within 7 calendar days, with prompt notice of the reasons and an estimated completion date if it is extended. In my case there was no such notice and no estimated date. The timelines were simply not honoured and all answers from support were vague and included framings such as "should arrive", "could arrive", which are obviously used in a way that they are not disclosing a specific date and avoiding to be held accountable for their delays.

In my experience, the pattern is to stall as long as possible and to use technicalities (such as IP conflicts) to justify paying less and holding payout funds for longer. I genuinely doubted for a good while whether I would be paid at all.

I was eventually paid the agreed reduced amount in full(EUR 2,793.76), and I have since submitted another payout request. I will update this review depending on how that one goes and keep you posted, hopefully this was but a hiccup and my mind can be changed in the near future.

But based on this experience alone, I would advise anyone considering requesting payouts to read the Terms very carefully and to expect long delays and minimal communication around payouts.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Beginners point of view

I'm at the begining of my journey in trading with you guys, but i like your presentation and your offerings alling with my portofolio. I'm yet to experience with the live account, but so far so good as long as you fallow the rules.

5 June 2026
Spiceprop logo

Reply from Spiceprop

Welcome to the team! 🚀 Starting your trading journey with the right mindset is half the battle, and we love that you’re already focusing on the importance of following the rules. We designed our offerings to fit a variety of trading styles, so we’re glad to hear they align well with your portfolio goals. Take your time, stick to your plan, and when you're ready for that live account, we’ll be right here to back you up. Wishing you a ton of success!

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