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SpicyIce Reviews 571

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TrustScore 4.5 out of 5

4.5

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and attractive appearance. Many people appreciate the efficient delivery service and the ease of the ordering process, often highlighting prompt shipping and timely arrivals. However, some customers were dissatisfied with certain aspects of their orders, such as receiving incorrect colors or missing items. A few other people also felt that the yellow gold jewelry did not match the product images or other items in the collection, describing it as having an orange-like tone.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the merchandise for its... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and durability of the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sister has gotten me several items from you guys and I absolutely love them one of my chains I got the bracelet to match from another company and the quality sucks so I’m getting the bracelet to ma... See more

Rated 5 out of 5 stars

U guys are so wonderful! Your service to me remains excellent! I have been ordering gifts for some relatives. Now, it is time for me to treat myself to your eye-catching merchandise. Thanks so much... See more

Rated 5 out of 5 stars

Was surprised on the great quality nice heavy chain I've ordered three first and after I got em I was so impressed I went to order more but they were out of stock but soon seen they were back instock... See more

Rated 5 out of 5 stars

Excellent product. My partner bought the silver necklace and loves it so much he is now getting it in gold. The website and ordering product is extremely easy and its ships quickly as well.

Company details

  1. Jewellery shop
  2. Jeweller

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

571 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

not happy

Hi, I wasnt too pleased with the look of my necklace. to me it just didnt look real and didnt look as good as it did online. i tried to return it for a refund but found that you all dont do refunds, only store credit. that is not helpful to me if there is nothing else in the store that i want. i think you all should look into changing that policy. im sure you dont have that many returns so it wouldnt hurt business much but it would make some happy customers, that is who you do it for right. thanks for your time.

2 April 2025
Rated 5 out of 5 stars

Company does many things well ⭐️…

Company does many things well ⭐️ starting with appearance of the products. They’re well designed, fashionable, trendy and durable. And the costs offer the chance to experience multiple items displayed on their impressive menu. Shipping is fast. Recent items under 48 hrs.

24 March 2025
Rated 2 out of 5 stars

Well the necklace was a little orange

Well the necklace was a little orange. It didn’t give off real gold look. I was a little disappointed. So basically I will be purchasing one from another company. But other than the color the quality is good.

23 March 2025

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