Spicy Joes Reviews 

417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the spices, noting that they add fantastic flavor and bring a true restaurant-style touch to home cooking. People also genuinely appreciate the incredibly fast shipping methods and the exceptionally friendly communication provided when ordering their favorite spice blends online. However, some customers also noted experiencing unexpected delivery delays, tracking difficulties, and occasional communication issues when trying to manage their shipments. A few reviewers mentioned waiting much longer than expected for their packages or struggling to get timely updates regarding unfulfilled orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the taste and selection are wonderful.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional taste and freshness of... See more

Service

Users describe positive interactions with service, highlighting prompt and efficient fulfillment. Consumers... See more

Order

People report positive experiences with order, highlighting simple and straightforward ordering processes... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times such as ordering one day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just ordered my first order with spicy joes , fantastic customer service via email. I can not wait to receive my order and try them out and Nige sent them the same day as my order was placed. I will l... See more

Rated 5 out of 5 stars

I have bought Spicy Joe’s Tikka blend now 3-4 times and find it so much better than the others blends on the market. I have tried so many before settling on spicy Joe’s I find really authentic. Thei... See more

Rated 5 out of 5 stars

I ordered this coffee mug for my friend who is a curry Buff for Xmas I had excellent communication with Spicy Joes email confirmations etc. the item was ordered on a Friday night the order was proces... See more

Rated 5 out of 5 stars

Great service. I initially had an issue with delivery/tracking but this was resolved quickly after contacting. Parcel was sent along with some extra blends to try in good will. Will use again.


Company details

  1. Online Food Ordering Service

Information provided by various external sources

Spicy Joes supply wonderful fresh spice and herbs imported from all over the world. We make our own spice blends to authentic recipes that will help you cook restaurant quality dishes. We sell salts, peppers and all types of chillies, including the hottest in the world "The Carolina Reaper". All of our products are 100% natural, no additives, preservatives or colourings are used.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(417)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spice blends

I ordered the spice blend for pathia and garlic chilli chicken. They areived quicker than stated and the blend is perfect!
Saved me time and money, thank you

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Great spices and delivery was quick

First time I ordered, I was one to suffer the delivery delays, but a quick friendly phone call soon explained everything and I got my product. I've recently ordered again and it arrived within a week. I love the Jalfrezi and bhuna packs. Can't recommend them highly enough.

30 May 2024
Unprompted review
Rated 4 out of 5 stars

Great products despite some issues with dealing with huge demand

I originally marked these guys down as I was suffering from the long shipment times along with other customer. However, they did deliver my order along with a hand written note explaining the cause of the delay. This is a small family business and they have been overwhelmed with the popularity of their products connected with Al’s Kitchen. They are dealing with the back log and orders will hopefully return to normal soon. All I can say is well done guys and I hope your business flourishes. Despite the delays the products are superb and have made many budding chefs into curry superstars!

5 May 2024
Unprompted review
Rated 4 out of 5 stars

Ordered Al's kitchen spices on Saturday…

Ordered Al's kitchen spices on Saturday 4th May. Due to the bank holiday, I expected there would be a slight delay. Despatch time of 5-7 working days but I didn't hear anything until I emailed on day 8 advising they were despatched next day delivered. Didnt receive them until 4 days later which was frustrating, however when they did arrive, they had been sent next day delivery but with Evri.... And everyone knows the reliability of Evri, so it wasn't the fault of spicy joes. A little lacking in communication and quite slow delivery. Would I order again? I probably would give them another chance to improve on delivery and communication. However, very good quality spice mixes so worth the wait.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic spices

Fantastic spices, the flavour is amazing and with YouTube videos for you to follow making an a a curry is so easy.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

One very happy customer.

I am a new customer and couldn't be more pleased. Ordering was easy and my spices arrived in two days. I will be making recipes following Al's Kitchen and some of the spices and blends aren't available in the supermarkets. I will now be buying all of my spices from Spicy Joe's. I'm one very happy customer.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend this company

I would recommend this company, I had made a mistake I work long hours and Nigel would text me after 11pm. Now that's dedication for a small family run business. All spices delivered promptly so 5 stars all the way.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Sadly a real bad experience

Sadly a real bad experience. I ordered Als spices mix on the 14th April and now 7th of May it's still not arrived. Quick enough to take the money though. Non of my emails answered, but did get a generic email yesterday saying my item was being posted. Awful customer service. Don't expect your stuff quickly.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

easy website to use

easy website to use. quite a small focused offering which makes it easy to navigate and choose from.
Al's kitchen curry powders available which makes making curry really easy. will continue to use

1 May 2024
Unprompted review

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