Hi Tina, Taylor, Vigo: Thank you soo much for your prompt response and handling of my case. I really appreciate that you considered my case despite your policy to make a good faith exception.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got a full explanation why my money was taken twice. Also I got one month more of my main program, which is nice gesture from Spirio. I am thankful for the prolongation of my new experience. Boże... See more
Company replied
I emailed support to cancel my service. Support (Tina) replied within minutes which was amazing. I wasnt expecting to hear back for a day or two. My account was found and services canceled upon my... See more
Company replied
The support I received was excellent. My issue was handled quickly, kindly, and professionally, and the refund process was explained very clearly. I truly appreciate the help and the great customer se... See more
Company replied
Company details
Written by the company
An EdTech platform that seamlessly blends ancient Eastern philosophies with modern technologies — offering courses, rituals, and practices for personal & spiritual growth.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work!
I just used the app for 2 days and I am quite satisfied. Especially the first Kundalini lesson had an immediate effect on me. The High Vibrations first lessons are also good. I have done a lot of courses in Mindvalley and I am familiar, there is still some new interesting stuff. I am glad I got Spirio, thank you! Keep up the good work. Namaste!
25 April 2026
Reply from Spirio
Dear Olga,
Thank you for the lovely note! We’re glad to hear that our Kundalini and High Vibrations lessons are fruitful and effective.
Thank you for choosing us ☺️
Namaste,
Spirio Team
My request for help was handled in a…
My request for help was handled in a timely manner, and the guidance offered covered all the bases to allow me to resolve the difficulty promptly.
25 April 2026
Reply from Spirio
Dear Stuart,
We are thrilled to hear that your request was processed in no time. Thank you for taking time to write your thoughts about our service 🙏
Best wishes,
Spirio Team
Reply from Spirio
Dear Linda,
We’re so glad you had a great experience 💜
Your feedback is incredibly valuable and motivates our team to keep improving. Thank you for choosing Spirio.
Best regards,
Spirio Team
Reply from Spirio
Dear Tuan,
We appreciate you taking the time to provide us with your feedback. Your support helps us to become better!
Best wishes,
Spirio Team
I forgot to cancel my trial offer
I forgot to cancel my trial offer which I never used. I was charged $89.99 for full subscription. I only have Social Security as my income, and it’s limited. The charge took my grocery money. Ryan helped me by seeing and understanding my situation. He cancelled my subscription and issues me a full refund. I can’t thank him enough for his understanding and his assistance in helping me with a refund. He was a great help, quick to respond, and so very nice. I commend him for his assistance.
24 April 2026
Reply from Spirio
Dear Susan,
Thank you so much for sharing your story with us! We are incredibly glad that we could get your situation resolved quickly. It's important for our support team to know they could make a difference.
We wish you all the very best 💜
Warmly,
Spirio Team
The matter was effectively resolved.
24 April 2026
Reply from Spirio
Dear Taylor,
Thank you for the lovely note 🙏 We look forward to supporting you further on your journey!
Sincerely,
Spirio Team
What's this I'm Feeling
I've recently experienced some physical aches. They haven't stopped, but they have lessened. Don't want to be fooling myself, but it appears I am feeling an energy flow after doing the exercises. I think what the company is doing well is the presentation of the process. It appears to be working for me.
24 April 2026
Unprompted review
Reply from Spirio
Dear Serapis,
Thank you for your incredibly touching feedback! We are excited to hear that our exercises could assist you.
We appreciate your trust!
Wishing you the best,
Spirio Team
Super fast turnaround with positive outcome
Hi Tina, Taylor, Vigo:
Thank you soo much for your prompt response and handling of my case.
I really appreciate that you considered my case despite your policy to make a good faith exception.
Your team understood the importance of being objective for a smooth closure of negative feedback. This sure goes a long way to help the business thrive.
Cheers,
Gayathri
24 April 2026
Reply from Spirio
Dear Gayathri,
Thank you for your thoughtful message and kind words! We’re truly glad that our team could support you and find the solution for your case ☺️
Warm regards,
Spirio Team
Pleasantly surprised. Very calm and forthright presenters. No woo woo.
I have heard of this info but it breaks it down into bite size pieces.
24 April 2026
Reply from Spirio
Dear Bridget,
We truly appreciate the insights you’ve shared regarding your experience 🙏 It is wonderful to hear that our lesson structure works so well for you!
Kind regards,
Spirio Team
Reply from Spirio
Dear Dominique,
Thank you for your kind words. We’re delighted to hear that you had such a positive experience with our customer service — your feedback means a lot to our team ☺️
Sincerely,
Spirio Team
While it's all new to me..
While it's all new to me... I'm going through a rough time and even doing the exercises for just 1 week... it seems like I'm calmer already.
That I wrote an email and got an answer back so quickly was really very pleasant.
I will recommend Spirio to others.
24 April 2026
Reply from Spirio
Dear Lucas,
Thank you so much for taking the time to leave us a review!
Even though your journey is just beginning, we’re thrilled to hear you're already finding value in the experience. We look forward to seeing your progress 🧘♂️
Best regards,
The Spirio Team
Easy to get.friendly customer support! Music track was not compatible with…
The music track was not compatible with my brain. And I needed to cancel within the first ten days.
The website made it very easy to do that. And I was credited immediately a refund of my very first intro offer. Not just canceling future payments.
She was really nice about it and responded within ten minutes!
24 April 2026
Reply from Spirio
Dear Tracy,
We highly appreciate your feedback 🙏 We’re so glad our team could get your case sorted promptly. Sorry that the audio didn't suit you well. We're constantly working on improving our materials – so stay tuned!
Kind regards,
Spirio Team
Good customer service
I tried the app and didn't find it as the right fit for me. I had also purchased an add-on by mistake. I contacted them and they refunded the charges fully.
22 April 2026
Reply from Spirio
Dear Amy,
Thank you for taking the time to share your feedback with us! We are sorry to hear that your Spirio journey ended at this point 😔however, we’re glad that you had a positive experience with us.
We hope to see you back with us in the future ☺️
Best regards,
Spirio Team
Sneaky business
My opinion is nothing to do with what the business is about, it's about how the business is handled.
I was not made aware of continuous monthly payments. I've got a big surprise when I've seen my bank account and PayPal advised for such. Not only that but the amount has been increased by 3fold, which I have not seen with any other company. That should be illegal if not already. Not at any point I've been advised of any payment coming up, let alone the increase. The only positive is that my last payment was refunded to PayPal. Haven't got it in my bank yet but looks promising.
23 April 2026
Reply from Spirio
Hi Livia,
We're sorry about your experience with Spirio.
We've cancelled your subscription and refunded the last payment. You won't be billed again. The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at support@spiriohub.com. We're here to help.
Warm regards,
The Spirio Team
I was satisfied with the the resolution…
I was satisfied with the the resolution and it was responded to in a timely manner
23 April 2026
Reply from Spirio
Dear client,
Your feedback is highly valued, and we appreciate you sharing it with us. We're happy to hear you're satisfied with the solution!
Warm regards,
Spirio Team
Received kind and thoughtful assistance…
Received kind and thoughtful assistance during my cancellation process — handled with genuine care and professionalism. Thank you!
23 April 2026
Reply from Spirio
Dear client,
Thank you for sharing your thoughts with us 🙏 We’re sorry to see you go, but we are glad you had a positive experience with Spirio.
We’re constantly adding new content and features, so we hope to welcome you back in the future. Wishing you all the best!
Best regards,
Spirio Team
The gentle, powerful teachings.
The gentle, supportive teachings are based on ancient wisdom & newer teachers. You acknowledge where teachings/information is sourced, and you present it in a clear, loving way. 🤗
23 April 2026
Reply from Spirio
Dear Joni,
Thank you so much for this beautiful feedback! We are so glad that our approach feels clear and supportive for you.
We’re honored to have you on this journey with us 🧘♂️
Warmly,
Spirio Team
Tina was great
Tina was very professional and offered me a discount to stay on with the app/program, but I am no longer using it. I requested a refund, but under the policy, it can't happen, which I understand.
21 April 2026
Reply from Spirio
Dear Craig,
Thank you for sharing your experience. We truly appreciate your understanding. While we’re sorry to see you go, you are always welcome back if you decide to jump into the program again in the future.
Best regards,
Spirio Team
Reply from Spirio
Dear Cynthia,
Thank you for taking the time to share your thoughts with us.
Warm wishes,
Spirio Team
Reply from Spirio
Dear Dhiraj,
We’re so glad you had a great experience 💜
Your feedback is incredibly valuable and motivates our team to keep improving. Thank you for choosing Spirio.
Sincerely,
Spirio Team
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