Spirit Casino Reviews 

474
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wide variety of games and slots available, finding them enjoyable and offering good wins. Many also appreciate the quick payouts and efficient transaction processes. The website is often described as user-friendly with a good layout, contributing to a positive user experience. However, some people were dissatisfied with customer service, reporting unhelpful and repetitive responses. A significant number of consumers also experienced issues with withdrawals, including difficulties accessing funds or accounts being disabled. Some reviewers also noted problems with verification procedures and bonus terms.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting significant difficulties and... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting untrained staff and a lack... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Product

Users describe positive interactions with the product, highlighting a wide variety of good games and slots... See more

User experience

Customers had ambiguous experiences with the user experience, with some finding it enjoyable and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am new to Spirit Casino. I enjoy everything about the casino. The only thing I have not yet experienced is a withdrawal. So I’m not sure how that will go. The customer service is quick and efficient... See more

Company replied

Rated 4 out of 5 stars

This is a real game with real money I've won few times and I did get my withdrawal days later. Really enjoying playing .

Company replied

Rated 4 out of 5 stars

It is a really good platform with almost every game that exists. And I like the handling

Company replied


Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(474)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly rated casino

The deposit bonuses on this casino are underrated, have been playing here for a few months now and have found the variety of providers great!

20 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Ed,

Thank you for your feedback! We’re thrilled to hear that you enjoy our deposit bonuses and appreciate the variety of game providers. Your support over the past few months means a lot to us, and we’ll continue working to provide the best gaming experience possible.

With appreciation,
Spirit Casino

Rated 5 out of 5 stars

Love spirit casino

Love spirit casino! Nice and clean site to play on & friendly support team.

20 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Paige,

Thank you for your wonderful feedback! We’re thrilled to hear that you love Spirit Casino, enjoy our clean site, and appreciate our friendly support team. Your kind words mean a lot to us!

Game on,
Spirit Casino

Rated 4 out of 5 stars

This is a real game with real money…

This is a real game with real money I've won few times and I did get my withdrawal days later. Really enjoying playing .

17 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Teena,

thanks a lot for your honest feedback! We’re glad to hear you’ve had some wins and that your withdrawals came through successfully. It’s great to know you’re enjoying the games - that’s exactly the experience we aim to deliver.

Wishing you more good luck and fun ahead,
Spirit Casino

Rated 2 out of 5 stars

Haven’t won anything tbh :(

11 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for sharing your feedback. We are sorry to hear that your experience did not bring you any winnings and left you feeling disappointed. Please note that all games are provided by licensed providers and operate with certified Random Number Generators, ensuring that results are always fair and independent. While short-term outcomes can sometimes feel discouraging, they are based purely on chance. Your comment is important to us, as it shows how players perceive their gaming experience. If you have further questions, please feel free to contact our support team — they will be glad to assist you.

Rated 5 out of 5 stars

Very good

Very good
Loved my experience with this app

3 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi Danielle,

We’re so happy to hear you loved your experience! Thanks for sharing your positive feedback - it means a lot to us.

Wishing you plenty more good times and wins ahead,
Spirit Casino

Rated 5 out of 5 stars

Spirit casino is my new favourite…

Spirit casino is my new favourite online platform I love it's simplicity and all-round experience it's easy to use and games are second to none and it pays lol what more can you ask for

9 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello John,

That’s wonderful to hear! We’re thrilled that you enjoy the simplicity, smooth experience, and game variety. And of course, we’re glad your payouts have been just as enjoyable. Thanks for making us your new favorite platform!

Best of luck on your next spins,
Spirit Casino

Rated 1 out of 5 stars

Never use bonuses on this site!!

I was offered a deposit match bonus when I first logged in but forgot the code. Spoke to customer support and they gave me the code LOYAL100. I used that to deposit and I never received my bonus. Spoke to customer support again and they told me im intelligible for the code. Sent them screenshots times and everything and after escalating the case they said sorry we cant give you your bonus but have 25 free spins at 20c each instead. Absolute joke of a site!

8 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for your review, and we are sorry to hear about your disappointing experience with the deposit bonus. We understand how frustrating it is when expectations are not met and communication feels unclear. Bonus offers always come with specific terms, but we regret if this was not explained properly in your case. Please contact our support team again so your situation can be reviewed in detail. Your feedback helps us improve transparency and avoid misunderstandings in the future.

Rated 5 out of 5 stars

Great site

Great site, awesome games and customer support is exceptional

6 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi Jaimee-Lee,

We’re thrilled you’re loving the experience - from the gameplay to our support squad’s dedication. That’s exactly the vibe we work tirelessly to deliver.

Thank you for the incredible feedback. Here’s to many more wins, smooth sessions, and five-star moments ahead!

Happy gaming,
Spirit Casino

Rated 4 out of 5 stars

I am new to Spirit Casino

I am new to Spirit Casino. I enjoy everything about the casino. The only thing I have not yet experienced is a withdrawal. So I’m not sure how that will go. The customer service is quick and efficient. I enjoy the game variety and the website works great.

7 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello J. R.,

Thanks for sharing your experience! We’re glad you’re enjoying the games, website, and quick customer service. We hope your first withdrawal goes smoothly and adds to your positive experience.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Super fun!!

6 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Jacob,

Thanks for your feedback! We’re glad you’re having super fun.

Keep enjoying,
Spirit Casino

Rated 5 out of 5 stars

Casino is Super

Casino is Super! After verification withdrawal money with no complications!
I win 2000€ my first weekend.

31 August 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Klemen,

Wow, congratulations on your €2000 win! We’re thrilled to hear the verification and withdrawal process was smooth and that you had such a great first weekend.

Keep winning,
Spirit Casino

Rated 4 out of 5 stars

It is a really good platform with…

It is a really good platform with almost every game that exists.
And I like the handling

7 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Pascal,

Thanks for your feedback! We’re glad you enjoy the platform, the wide selection of games, and how easy it is to use.

Happy gaming,
Spirit Casino

Rated 4 out of 5 stars

Good legit online casino

Good legit online casino, would recommend to anyone. cheers

7 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Dee,

Thanks for your feedback! We’re glad you find the casino legit and would recommend it.

Stay lucky,
Spirit Casino

Rated 5 out of 5 stars

Great casino

6 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Kristina,

Thanks for your feedback! We’re glad you’re enjoying the casino.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Great online casino.

Great online casino. Large variety of games. Easy transaction process.

1 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Chontinee,

Thanks for your feedback! We’re glad you enjoy the large variety of games and the easy transaction process.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

I love the experience so far

I love the experience so far. I had great wins 🏆 👌

6 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Shanice,

We’re thrilled to hear you’re loving the experience! Congratulations on your great wins, and we hope your streak continues.

Keep winning,
Spirit Casino

Rated 1 out of 5 stars

Worst casino

If I can give this casino a no star at all I would or even negative. They always defer when u withdraw from them and they will find a lope hole for them to forfeit your winnings. They will shower you a bonus and expecting for you to read their lengthy terms. Unfortunately they forfeited $3500 and $15,000 of winnings because you are not allowed to buy a bonus when you are wagering their shitty bonus. Stay away from this casino at all cost. their customer service is very poor. I am a VIP and you will get a response in a week via email. Their chat support will just give a generic answer copy/paste answer.

29 August 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for your review, and we are sorry to hear about your disappointment with withdrawals, bonus terms, and customer service. We understand how frustrating it is to lose winnings due to unclear or lengthy conditions. Bonus offers always come with rules, but we regret if these were not explained clearly enough in your case. Your feedback helps us see where communication and support need improvement. Please contact our support team again so your case can be reviewed in detail and clarified.

Rated 4 out of 5 stars

Great online site

Great online site

7 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Metz,

Thanks for your feedback! We’re glad you think it’s a great online site.

Keep having fun,
Spirit Casino

Rated 4 out of 5 stars

Impressive Server Speeds

The general server speed of the slots impressed me initially, as I don't like alternating speeds of a slots reels when playing. Understanding this positive experience of mine, won't factor into most other Players views, I found it so refreshing and even tried some of my favorite slots in "Fun Mode", in order to play longer without risking my initial cash!

7 September 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Customer,

Thanks for your detailed feedback! We’re glad the consistent slot speeds impressed you and that you could enjoy your favorite games in Fun Mode without worry. It’s great to hear this made your experience refreshing and enjoyable.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Support is so good fast to resolve any…

Support is so good fast to resolve any issues and site have all the games I love to play

1 August 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Chad,

Thanks for your feedback! We’re glad you enjoy the fast and helpful support, as well as the wide selection of games you love to play.

Happy gaming,
Spirit Casino

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look