SplashFun Reviews 72

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Item bought and warranty not honoured cannot find company on internet no such company stating obviously must be scam as had over £600 for a hot tub that hasn’t lasted a year Lazyspa don’t wanna know... See more

Rated 4 out of 5 stars

Super fast delivery. 01582 858104 - number straight to voice mail. Email has been answered regarding error on hot tub. Warranty claim has been agreed and emails are updated more often with the new... See more

Rated 3 out of 5 stars

Countless emails sent and company didn’t reply , about status of my lazy spa , as ups had not even received it , finally I received a email to say shipped on the way , Think something splash fun co... See more

Rated 5 out of 5 stars

Excellent service Ordered Thursday afternoon, on my door step Friday morning Perfect Lazy spa product is fantastic Bit expensive for essentially a blow up pool but a lot of high quality tech... See more

Company details

Information provided by various external sources

UK Leader in Pool & Spa Products


Contact info

3.3

Average

TrustScore 3.5 out of 5

72 reviews

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Rated 5 out of 5 stars

Fast delivery and great customer service.

Holiday cancelled so wanted a treat and quick pick you up. Fantastic service. Ordered PM on the Thursday and delivered 9am Friday morning as promised, just in time for a heat wave! Easy to track the delivery via link sent by text. Not the cheapest but great customer service.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, prompt knowledgeable advice about which products would suit our needs best. Order placed in the afternoon and dispatched within a couple of hours. Received the next day in good quality packaging. Excellent service all round.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Speedy, fuss-free service

We are delighted with the service from Splashfun - we’ve been unable to source a reasonably priced hot tub in Northern Ireland until now. The spa arrived within 4 working days of placing the order.
Highly recommend them!

21 August 2020
Unprompted review
Rated 5 out of 5 stars

The closest to the premium experience...

Excellent pre sales conversation with Andrew that explained all details about several models without influencing our decision but rather understanding our motivation and requirements . We got the Hawaii model and so far so good. It came in 2 days just in time for my wife’s birthday.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Very Happy Splashers

My tub arrived in 3 days. Great communication throughout. We set the tub up and had a problem with it. I emailed Splash well after office hours and got an immediate response. 2 messages later the issue was resolved. Completely my error in setting up the tub but everything (so far) seems to be good. I would not hesitate in recommending Splashfun. Excellent customer service. My only criticism of them is they don’t advertise their company anywhere near enough.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Certainly not the cheapest but...

Certainly not the cheapest, but absolutely excellent service and free next day delivery from
UPS. Ordered at 1600, delivered 1000 next day. Andrew was really helpful and knowledgable. Would definitely use again

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, exactly what we wanted. Delivered earlier than expected. No complaints.

10 August 2020
Unprompted review

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