Splitero Reviews 172

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpfulness, and supportive attitudes, making the entire process feel easy and comfortable. Many highlight the excellent service and customer support received, noting the clear communication and the team's ability to guide them step-by-step. The booking and overall user experience are consistently described as quick, easy, and efficient, with many appreciating the smooth and stress-free nature of their interactions. However, some customers also noted issues with communication breakdowns, receiving conflicting information, or experiencing delays in the process. A few people were dissatisfied with the lack of clarity and accountability, feeling that their concerns were not adequately addressed, and some mentioned being given the runaround or having to resubmit documents multiple times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Customers had positive experiences with service, praising the professionalism, informative process, and quick... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Booking process

Clients share positive opinions on the booking process, often describing it as easy, quick, and smooth. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me... See more

Rated 5 out of 5 stars

Keyairra Perkins and Anthony Evett were my point people throughout this process. I received exceptional service from both of them. When I crunched the numbers they were generally less than I would... See more

Rated 5 out of 5 stars

I would like to start by giving thanks to Brenden Leary, and Eddie Murillo and everybody else that worked on my loan, I am very grateful to how attentive, clear, and helpful they all were with the pro... See more

Rated 5 out of 5 stars

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, whi... See more


Company details

  1. Alternative Financial Services

Written by the company

Splitero provides Home Equity Investments that allow homeowners to receive a lump sum of cash in exchange for a share of their home’s future value with no additional monthly payments. Our Home Equity Investment does not require income verification to qualify. Homeowners working with Splitero can keep their low-interest mortgages and their homes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
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1-star

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jack King and Mirella Gonzalez were…

Jack King and Mirella Gonzalez were awesome to deal with from start to finish. Professional, smart, and totally on the ball. They got us through the process and into funding in under two weeks. Highly recommend.

20 March 2026
Rated 5 out of 5 stars

First they explained how the process…

First they explained how the process work really well. Onece the application process started to moved along really good. Once everything they need the approval was quick and we scheduled the closing. Once closing was completed we received the fund in less than a week. This has open many door for use.

3 February 2026
Rated 5 out of 5 stars

Splitero is great company

Splitero is great company, when I enrolled I checked other companies too same time, but I felt fully satisfied with Splitero only and their staff, they gave me immense support and respect when ever I spoken to them; it was great experience and they are excellent with fastest service that I achieved; I think I took a best decision to connect with Splitero Funding only; Thanks Splitero I appreciate your support:

13 March 2026
Rated 5 out of 5 stars

The Splitero staff was very helpful

The Splitero staff was very helpful. They helped me contact the necessary businesses like my homeowners insurance, that I needed to complete my application. They kept me in touch all the way through the process. When I had concerns or questions answers came very fast.

2 March 2026
Rated 1 out of 5 stars

They said they could help

They said they could help, then I gave them my financial information and waited on thier messages, phone calls, and texts only to be told I was disqualified right at the end for having an old roof. Isn't home improvements one big reason people get these types of loans? This I'm told this after I already promised loved ones that I was going to repay them for the help they gave me over the years. The other reason they gave me was that the terms of my existing mortgage was 40 years and they only do 30 year loans.Why does that matter if their balloon payment at the end is set at 26 years? Like they didn't know my existing mortgage terms from seeing my mortgage statement at the beginning of the process? They are financial information harvesters is what I now believe. Steer clear, a waste of time, disconcerting, predatorial, and disrespectful. People if you have bad credit because you were too poor to meet your obligations at some point, just be poor and dont give the greedy your personal info so that they can forecast how to screw in the future. America was founded by debtor revolutionists.

25 March 2026
Unprompted review
Splitero logo

Reply from Splitero

Hi Emily,

Our eligibility process evaluates a range of factors, including property condition and existing mortgage terms. These requirements are part of how we ensure sustainable outcomes for homeowners. Our team is happy to answer questions to provide further clarity.

— The Splitero Team

Rated 1 out of 5 stars

They could check your equity without…

They could check your equity without running a credit report only to tell you can't help. Waste of time. Worthless Their reply a joke. Don't waste your time with them.

26 March 2026
Unprompted review
Splitero logo

Reply from Splitero

Hi Ron,

Per our eligibility requirements, our process evaluates multiple factors, including credit and equity. We aim to be transparent about this upfront so homeowners can make informed decisions. We’re sorry we were unable to help you at this time. Please let us know if you’d like to discuss your experience further.

— The Splitero Team

Rated 5 out of 5 stars

Excellent Service

I was little scare about HEI loan, but I feel comfortable talking with Angela and she explained every step and answered all my concerned questions. From start to finish the process took less than 4 weeks. I highly recommend Splitero for anyone considering an HEI. I want to say a big thank you to Splitero for helping me with my financial needs.

13 March 2026

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