SPOKE Reviews 

4,239
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, comfortable materials, and the incredibly wide range of available sizes that make finding the right clothing fit very easy and reliable. Consumers also deeply appreciate the fast delivery service, smooth ordering process, and the remarkably helpful support team that quickly resolves any concerns. However, some customers also noted frustrating issues with inconsistent sizing across different trouser models and occasional delivery delays affecting parcels. A few people additionally mentioned that certain clothing fabrics felt unexpectedly disappointing, or that items occasionally required exchanges due to minor fit variations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit, wide range of... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the excellent materials,... See more

Service

Reviewers express great satisfaction with the service, consistently praising the fast turnaround,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times and... See more

Order

Reviewers highlight positive satisfaction with the online ordering process, noting that everything is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more

Company replied

Rated 5 out of 5 stars

Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more

Company replied

Rated 5 out of 5 stars

I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more

Company replied

Rated 5 out of 5 stars

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more

Company replied



Company details

  1. Men's clothes shop
  2. also in
  3. Clothing Shop

Written by the company

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,239)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke...The pefect fit

Knowing Spoke had my perfect fit, takes the hassle of having to find the perfect fit.
The perfect fit, all the time!!

30 January 2026
SPOKE logo

Reply from SPOKE

We're thrilled you've found your perfect fit with us and we can't wait to see you shop with us again soon! Frohar

Rated 5 out of 5 stars

As good as their word

They said on their site that they would exchange or refund with no fuss. That's great peace of mind when buying online and they were absolutely true to their promise. Have already purchased again - so nice to have some jeans that fit correctly!

30 January 2026
SPOKE logo

Reply from SPOKE

We're glad you've had a smooth experience shopping with us! Thanks for your feedback.

Rated 5 out of 5 stars

Superb

I cannot praise Spoke enough.
The clothes are always of a high standard and fit beautifully. The service is excellent and whenever I have had any interaction with the team they are brilliant.

30 January 2026
SPOKE logo

Reply from SPOKE

This is music to our ears - cheers, Bruce!

Rated 5 out of 5 stars

Great trousers

Really good product which was delivered quickly

30 January 2026
SPOKE logo

Reply from SPOKE

That's great to hear - thanks for your review!

Rated 5 out of 5 stars

Sizing Genius

Trousers arrived promptly & as described. They might have been about my sixth pair. I like them because they fit, are well made & they arrive quickly. Other people say they look good on me. This is encouraging. I haven’t found better trousers at the price point. The key for me is the almost bespoke sizing combinations.

30 January 2026
SPOKE logo

Reply from SPOKE

Hi Richard, thanks for your review, we're thrilled that you're a fan!

Rated 5 out of 5 stars

Very Good Quality Trousers

I ordered two pairs of Chinos as Christmas gifts for my brother and brother-in-law and both of them were delighted with them. They are very good quality trousers and what is good about Spoke is that you get the option to choose fit for waist, leg length and also the fit around the thigh which is really helpful as everyone is built differently. The order was also delivered very quickly too. I would definitely recommend Spoke as their clothing is of very good quality.

13 December 2025
SPOKE logo

Reply from SPOKE

Thanks for your lovely review, Linda!

Rated 2 out of 5 stars

I feel you’ve cheapened your products…

I feel you’ve cheapened your products now! Your Fives were my go to Smart - Casual trousers. The material was of a Chino standard. I happily paid the price. With the right amount of elastic & a perfect fit.
Having purchased the new version I may as well have bought from the M&S Autograph range! The quality is the same for a fraction of the price.
I now go to Boss & other high end brands as they other the finish that I deem quality.

11 December 2025
SPOKE logo

Reply from SPOKE

Hi James, thanks for taking the time to leave this feedback, though we’re really sorry to hear that you’re not a fan of this new version of our Fives.

We’ve upgraded the fabric to a softer, more breathable lyocell blend. This is a plant-based fibre (made from wood pulp) so it's also an eco-friendly material. We’ve updated the fly too from a button to a zip due to high demand from our customers - so we've listened!

The goods news is that we have a 200 day returns policy so we’d be more than happy to take these Fives off your hands for a refund. I can see that you’ve been in touch with the Team about this and we’ve suggested some alternative styles. Please just pop us a line if you need a hand with anything else. Frohar

Rated 5 out of 5 stars

Craftsmanship and customer service.

Superb quality craftsmanship and amazing customer service.
They have a wide range of fittings and styles which was a first for me. However, I still got my actual size wrong! They exchanged immediately.
The jeans look great, and have gained me many admirers (OK the admirers thing is a lie!)

22 January 2026
Unprompted review
SPOKE logo

Reply from SPOKE

Thanks for the kind words and we hope you enjoy wearing your new jeans!

Rated 5 out of 5 stars

Next level gift

Trousers are normally a bit of a risky gift when it comes to finding the right fit, but not with SPOKE. Was able to find the perfect fits for the men in my life thanks to all the custom size options. Great selection of styles and colours too. The gift recipients were thrilled and SPOKE is now on permanent rotation in their wardrobe.

11 December 2025
SPOKE logo

Reply from SPOKE

That's great to hear, Angie - thanks for your review!

Rated 5 out of 5 stars

Great clothing

Great clothing, I’ve got a lot of Spoke trousers and shorts and all great quality. The ability to pick different sizes and fits is a game changer.

13 December 2025
SPOKE logo

Reply from SPOKE

Thanks for your review - we're thrilled to hear this!

Rated 5 out of 5 stars

Top quality clothing and fit

Top quality clothing and fit. Delivery to the US is prompt and arrives nicely packaged.

12 December 2025
SPOKE logo

Reply from SPOKE

This is music to our ears David! Thank you for your lovely review and we're so glad to hear you're loving your new SPOKEs - Ellie

Rated 5 out of 5 stars

Excellent costumer service

I have shipped trousers of different sizes between Switzerland and the UK several times, and all deliveries went smoothly without any extra customs charges.
Note: The first delivery incurred customs charges by Swiss post.

11 December 2025
SPOKE logo

Reply from SPOKE

Thanks for your lovely review Peter, we try to make it as easy and hassle free as possible with all our deliveries, so we're glad to hear these have been smooth sailing! - Ellie

Rated 5 out of 5 stars

Once again the jeans are the perfect…

Once again the jeans are the perfect git for my husband. The quality is excellent. He's had his first pair for over a year and they still look brand new.

11 December 2025
SPOKE logo

Reply from SPOKE

We love to hear this! Thanks for leaving us a review, we're so glad your husband is loving both his new and old SPOKEs - Ellie

Rated 5 out of 5 stars

Great fit. Great Customer Service.

Great fit. Great materials. Great craftsmanship. Great customer service. It’s really hard to find well made, durable trousers that fit well. It’s difficult in person and seems nearly impossible online. I love that Spoke has so many different fits and has a fast and generous exchange and returns policy so that I get exactly the trousers I want in exactly the right fit.

11 December 2025
SPOKE logo

Reply from SPOKE

Thanks for taking the time to leave us a review, we really appreciate it and we're so glad to know you had a great shopping experience with us, we can't wait to see you shopping with us again soon! - Ellie

Rated 5 out of 5 stars

I bought 2 pairs of trousers before…

I bought 2 pairs of trousers before Christmas which were too short for my husband. I therefore returned them for an exchange immediately and although Spoke were very busy post Christmas, my husband’s replacement trousers arrived promptly and Spoke kept me updated by email / very good service as always from this company

30 December 2025
SPOKE logo

Reply from SPOKE

We're thrilled to hear that you've had a great experience shopping with us, Mary, and we hope your husband loves his new SPOKEs! Thanks for your review.

Rated 3 out of 5 stars

I have bought many pairs of trousers…

I have bought many pairs of trousers from Spoke as well as shirts. The trousers seem to be a bit hit and miss these days - I re order the same styles and find that the fit can vary and is not the same fit as previous. They used to be amazing and now I'd just say they're ok to average, and need to up the quality and cut based on how much they cost these days. Sorry Spoke, I feel disloyal!

8 December 2025
SPOKE logo

Reply from SPOKE

Hi David, thanks for your feedback though we're gutted to hear that some of your recent orders haven't hit the mark. We'd love to look further into this and see what we can do to set things right. If you could pop us an email at hello@spoke-london.com with some more details, we'd be happy to help! Frohar

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look