Sporting Index Reviews 162

Hello,

Very good and honest and friendly customer services.

Some bets take longer to settle then other companies like bet365 & betfair.

The website sometimes, repeats the loading process which can be annoying and i have seen previous reports about the website issues.

Some website maintence to improve the site is required.

overall a very good company and i trust them with my money.

I placed a £10 football bet here after not using the account for several months. I lost and SportingIndex immediately banned me from taking part in any promos. Yea, it's another one of those crazy online bookies who ban people for no reason at all. It's happened to me with a few others and there never seems to be any rhyme nor reason to the decision. This one takes the cake for being the most inexplicable.

Were they any good before the ban? Well, since I opened with, "after not using the account for several months", I think you can probably guess.

I like these guys. Plenty of promos to keep me interested....

I had an issue with deposits and the the welcome offer but the customer support staff were excellent in allowing the offer to be honoured.

I have read some of the negative reviews and this has not been my experience to date. Sporting Index appear a genuine site compared to many and I quite like the personal touch that I have seen so far to date.

Actually quite a good site compared to some. Customer service are really helpful, efficient (they don’t keep you on hold for a life time) and professional, whilst still being friendly and down to earth. Keep it up! :)

Very good customer service, still able to bet over the phone which is unusual now. Good choice of markets and quick withdrawals.

Allowed me to open an account and complete 4 of 5 steps of the welcome offer. But then when I tried to deposit funds to complete the final step (effectively the free bet), they wouldn't allow me to deposit funds.

Apparently, all my bank statements meeting all their requested criteria were insufficient.

I find this site very good there odds site is very good and fast withdrawals

First of all, all the bookmakers are there running a business, and will be happy when they're taking more money from us than they're returning.
I can only really review what happens when things go wrong - I mean typically when I made a mistake, as I did yesterday. This has happened a few times, and without hesitation, I've found Sporting Index completely respectful and helpful when voiding bets when I've made a genuine mistake. That to me is much more important than any decision to restrict account or business etc, which is their decision after all. I've found the staff at Sporting Index generally respectful and reassuring. Thank you.
(As it happens, voiding the bet yesterday worked in their favour, but that changes nothing of course.)

I was offered a free bet..so I contacted them and asked for confirmation of the details. .I was assured that my bet was free..and was only putting one pound of my own at risk...however. .I lost 11 pounds..so I contacted them..and they told me that I had been given incorrect information. ..I told them they were cheats and scammers and their response was to close my account. .and send my balance back to me...less the 11 pounds..so your can see that this is a disreputable company. .and I advise your to stay away from them..And now to add insult to injury..this company say that they have refunded my loss .. Totally untrue....they just returned the amount that I already had in credit..prior to the bet in question...even though it was mentioned that they would refund me the loss....then they closed my account..and the only reason they are saying things now..is because I told the truth on trust pilot...So now readers you can see how this company operates..and it is a stranger to the truth..which incidentally they have a record of every conversation...so I will continue to spread the word...and as you can see..they already had a bad reputation before I posted a review.. unsurprising..given the obvious lack of business acumen...

Disappointing technical issues stops bets being placed and pay outs are delayed. Customer service fob off and no care or offer of help. Guess they needed the money for a short period.

I recently applied to open an account with this company. They wanted me to send my PASSPORT and PROOF OF ADDRESS via EMAIL! I've tried to explain email is not a secure way to share this kind of documents as emails are not encrypted and my documents could be easily downloaded by others while in transit between my email server and theirs.
Companies that are committed to customer security have a secure website where the documents can be easily uploaded! I would say don't trust a company who's not commited to customer security!

Corrupt. Won a fixed odds bet for £500. Yet over a week later and still haven't paid me. Called twice and they said they will send me an email, yet still no reply. This company is shocking

BEWARE - Sporting Index offer betting incentives to join them - such as free bets - but if your free bet results in you winning, you may experience being accused of cheating and have your winnings removed and account closed!
Sporting Index treated me appallingly, making me feel like I was a criminal, leaving me very upset and souring my view of these companies.
Ringing me at my place of work the day after winning a bet with them and then when I asked them to call me out of office hours, calling me the same day while I was driving home from work, and ignoring the fact that I said I was concentrating on driving, to interrogate me about my account. Disgusting behaviour. If you don't want people to take advantage of joining offers, Don't offer them!

take way too long, up to 3 days, returning winnings back to your bank, apparently faster payments has passed them by, there is no excuse for it, unsurprisingly deposits are immediate.

Doesn't actually let you register for an account

I do like this bookmaker, but the site sometimes is unresponsive where the page doesn’t fully load or load at all, so I end up miss putting on bets in time. Also this site doesn’t have the best odds out there and you miss the best odds guaranteed that most bookmakers will have. The best part of this by far is the withdrawal times. I’ve had all my withdrawals processed and in my bank in minutes of requesting it.

So far the experience has been good, and I cant really give any negatives as of yet so keep it up

I have a lot of time for their personal touch - Someone phones you when you sign up to make sure you understand spread betting. Then the other week i made an impulsive and out of character series of fixed odds bets on one outcome, a few days later i got a personal email asking if i was happy with my bets and could they help if it was a problem. great to feel like they're actually looking out for you rather than just ticking the boxes

Had an account for years until one day to my horror I realised what an absolute con they have in their locker. If you bet on a race on the distance thea horse wins by you are only payed a maximum of 30 lengths. On the race in question it won by 69 lengths. Can't bet with those people absolute joke. Over the period you can only lose.Not for me thanks.