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Sport is Good Reviews 394

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TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process easy and appreciated the good quality of the products received. Many noted that items arrived as described and were pleased with the communication regarding their orders. Some people were able to find unique products not available elsewhere and experienced quick international shipping. However, some people were dissatisfied with the delivery service, citing slow delivery times, issues with package arrival, and problems with tracking. There were also instances where customers received incorrect items or items not in new condition. A number of reviewers reported significant difficulties in obtaining refunds or receiving responses to their inquiries, leading to concerns about customer support and the website's functionality.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report fast and efficient... See more

Product

Consumers find product quality and delivery to be ambiguous. While many reviewers praise the excellent... See more

Order

People report ambiguous experiences with order. While some customers received their orders quickly, with some... See more

Refund

Clients express significant dissatisfaction regarding refunds. Many consumers report not receiving their... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found it trustworthy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more

Company replied

Rated 4 out of 5 stars

Well during shipping my stickers were folded in half leaving a crease kinda.so idk maybe a piece of cardboard with it would protect the stickers along during shipping.....

Company replied

Rated 4 out of 5 stars

I read the reviews here, but nevertheless ordered a waterproof bike messenger bag because it seemed perfect for my use and the price was great. The bag arrived yesterday and I am completely delighted... See more

Company replied

Contact info

2.9

Average

TrustScore 3 out of 5

394 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Were one of the only stores to still…

Were one of the only stores to still have these spring spikes in stock. Arrived quickly and cheap delivery to the US. Packaging was a bit poor quality but apart from that everything was perfect.

26 February 2024
Rated 5 out of 5 stars

Unique find. Reasonable cost. Super fast shipping.

I appreciate that you carried the style and size of a Saucony shoe I had been looking for for months. No one else had it. One day I received a Google alert that you had the shoe in stock. I went to the site, purchased the shoe at a good price and then figured it would be a couple of weeks before the shoe arrived from overseas. However, the shoes arrived in three or four days, so I was really pleased with the expedited service.

20 February 2024
Rated 1 out of 5 stars

Paid 40 EUROS ourselves to return item

We received the wrong item. When we contacted sportisgood to return it, they just ignored the emails and didn't reply. Luckily we had paid with PayPal and Paypal paid us back. But we paid 40 EUROS !!! from our own pocket to send back the parcel. Apparently it is in their terms and conditions: to return a wrong item you pay yourself. What a disgraceful company. I'm surprised they're allowed to operate as a company.
Be mindful with this company: only pay with PayPal for example, and pray that you receive the correct items.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Great!

The item arrived in good time and in good condition. I can't wait to use the light up vest for camping and night walks with my kiddo

14 December 2023

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