Sportparadise.pl: Nie polecam! Odesłałem towar z uwagi na zły rozmiar. Towar zalega w polskim magazynie prawie dwa tygodnie. Obsługa klienta twierdzi, że nie mogą zrobić zwrotu, bo towar nie dotar... See more
Company replied
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See what reviewers are saying
Great choice of product as a great customer service listening to customers. Was a nice discovery for my first order. This site will remain in my list of favorite
Company replied
I was suspicious of the site because there weren't many reviews, but I'm satisfied that I received the product well. There are good prices and a variety of products. I recommend it.
Company replied
Great product at a great price Sport paradise is a great website with many sports goods at a great price. Order process was smooth and delivery was fast. Would definitely order there again.
Company details
- Outdoor clothing and equipment shop
- Bicycle Shop
- Camping Shop
- Outdoor sports shop
- Sportswear Shop
- Winter sport shop
Written by the company
Si vous cherchez un partenaire fiable pour vos randonnées, SportParadise outdoor est le meilleur candidat. Nous sommes un magasin de sports de plein air avec une longue tradition sur le marché et de nombreux clients satisfaits. Dans notre boutique en ligne, vous trouverez des équipements outdoor de qualité de marques éprouvées et des matériaux sur lesquels vous pouvez compter même dans des conditions extrêmes. Nous ne sommes pas simplement une boutique en ligne basée sur la vente de marchandises ; nous sommes heureux de vous fournir des conseils professionnels sur toutes les activités de plein air et d'alpinisme. Si vous n'êtes pas sûr de choisir la bonne tente, caravane, sac de couchage, chaussures de trekking ou matériel d'escalade, nous serons heureux de vous donner des conseils d'experts et de vous aider dans votre choix. Venez vous immerger dans le monde des passionnés de plein air avec nous. Bienvenue ŕ Sportparadise.fr.
Contact info
Hradišťská 1031, 293 06, Kosmonosy, Czech Republic
- info@sportparadise.fr
- sportparadise.fr
4.4
Excellent
178 reviews
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very satisfied with the service
2 March 2026
I had a message that my pickup point is…
I had a message that my pickup point is not available.
4 March 2026
Reply from Sportparadise.fr
Hello,
thank you for your review and we are sorry for the inconvenience.
According to the carrier’s tracking information, the selected pickup point was temporarily closed at the time of delivery, therefore the parcel had to be redirected to another nearby pickup location. Unfortunately, this situation is handled directly by the carrier and is outside of our control.
You will receive a notification from the carrier as soon as the parcel is ready for pickup. If you need any assistance, please feel free to contact us – we will be happy to help.
Best regards,
SportParadise Team
everything OK
28 January 2026
Good communication from start to…
Good communication from start to finish.. would highly recommend..
5 December 2025
My experience was fantastic.
My experience was fantastic.
Simplicity, efficiency, and responsiveness.
I recommend SPORTPARADISE.
12 November 2025
Nie polecam!!!
Sportparadise.pl:
Nie polecam! Odesłałem towar z uwagi na zły rozmiar. Towar zalega w polskim magazynie prawie dwa tygodnie. Obsługa klienta twierdzi, że nie mogą zrobić zwrotu, bo towar nie dotarł jeszcze do Czech. Tak więc, dwa tygodnie leży i czeka na przesłanie. Żadnych konkretów. Czekam. Nie polecam sklepu!
I definitely do not recommend this store! I returned the item due to the wrong size. The package has been in the warehouse in Poland for two weeks, waiting to be shipped to the Czech Republic. No specifics at all! Customer service does not help in solving the problem. I am waiting for the store’s intervention! I strongly advise against shopping here!
19 September 2025
Unprompted review
Reply from Sportparadise.fr
Dzień dobry,
dziękujemy za Twoją opinię. Przykro nam, że proces zwrotu towaru nie spełnił Twoich oczekiwań. Przez cały czas byliśmy z Tobą w kontakcie i staraliśmy się rozwiązać sprawę jak najszybciej, zgodnie ze standardami naszej firmy. Zwrot płatności został już zrealizowany. Niestety, czas przetwarzania zwrotów może się wydłużyć z powodu przesunięć między naszymi magazynami. Twoje uwagi traktujemy poważnie i dołożymy wszelkich starań, aby w przyszłości przyspieszyć proces zwrotów.
sportparadise s.r.o.
Hello,
thank you for your feedback. We're sorry to hear that the return process didn’t meet your expectations. Please know that we stayed in touch with you throughout and did our best to resolve the issue as quickly as possible according to our company procedures. Your refund has already been processed. Sometimes, delays can occur due to internal transfers between our warehouses, and we apologize for any inconvenience this may have caused.
We truly appreciate your comments and will do our best to make the return process even smoother in the future.
sportparadise s.r.o.
The best product with fast delivery
23 August 2025
Quick delivery and correct product
16 August 2025
Great product at a great price
Great product at a great price
Sport paradise is a great website with many sports goods at a great price. Order process was smooth and delivery was fast. Would definitely order there again.
25 July 2025
A little delay at the delivery but the…
A little delay at the delivery but the issue seemed coming from Ups. Apart from that everything was great
13 July 2025
1st time ordering on Sportparadise and…
1st time ordering on Sportparadise and it won't be the last. Top service. The shoes are great and. Delivery time was exactly as stated at the time of ordering. Many thanks
30 May 2025
I haven't received my order yet.
12 May 2025
Reply from Sportparadise.fr
Bonjour,
nous nous excusons sincèrement pour le retard et les désagréments occasionnés. Selon le suivi de l'envoi, votre commande vous sera livrée aujourd'hui.
Cordialement,
Kristýna
Support client, SPORT PARADISE
Great choices and good quality service
12 March 2025
Reply from Sportparadise.fr
Thanks a lot for your amazing feedback, Patrick! 😎 We're so happy you're satisfied with our product selection and service. Your review pushes us to keep improving. Looking forward to seeing you again soon! Sportparadise Team.
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