First time ordering from here, read the reviews after so I was worried. DHL delivered my order, initially it was for Friday (I ordered Wed) but I was able to change the delivery date due to me not bei... See more
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Ordered a football on the 16th May. It is now the 7th June and the football still hasn't come, despite their delivery timeframe being within a week. What makes it worse is that all three of my chase u... See more
I ordered 5 baseball over 2 months ago, I've been completely ignored online and they still have the cheek to send me emails trying to sell me something else, be warned have nothing to do with them
I have ordered a Molten BG3800 basketball but it deflated quickly overnight after initial pump. Contacted the customer service team over the weekend and got a prompt reply early the following M... See more
Company details
Information provided by various external sources
Sports Ball Shop is the UK's leading sports balls specialist, providing a huge range of quality sports balls.
Contact info
OX13 5PD, Abingdon, United Kingdom
- sportsballshop.co.uk
2.9
Average
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Fantastic service
This was without a shadow of doubt one of the easiest transaction I've ever made online. I had mistakenly ordered the wrong size ball which I noticed when receiving the confirmation email on the Sunday so I then emailed straight away to cancel my order. I received a email first thing next morning offering a product virtually identical but cheaper which I agreed to. The difference was payed back into my account within a day and the goods arrived a day later. Great service and will be definitely using again.
15 September 2021
Unprompted review
USING CHEAP DELIVERY SERVICE Ordered some cricket balls over a week…
Ordered some cricket balls over a week ago paid for the delivery as well still no news or email from the store for the same . It’s an absolute disappointment.
Though the prices are cheap .... looks like they are using a cheap mode of delivery services.
18 March 2021
Unprompted review
Customer service on point
Had problems with my product however i was assured it was an abnormality but the customer service was brilliant and processed a refund with no hassle.
20 July 2020
Unprompted review
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