*spotfund Reviews 1,708

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting how easy it is to set up and manage fundraisers. Many appreciate the transparency and efficiency in how funds are handled, noting that money quickly reaches those in need. The service is frequently described as excellent, with consumers finding the process smooth and stress-free, and the website design clean and intuitive. However, some customers also noted issues with the payment system, specifically regarding fees. A few people expressed dissatisfaction with credit card fees being charged to the fundraiser organizer or with the platform requesting a tip during transactions, despite being advertised as free. Additionally, some users found the process of coordinating funds into the correct account to be difficult and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the platform as easy to use,... See more

Website

People report positive experiences with the website. Many customers found the platform easy to set up, use,... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the quick and smooth processing... See more

Service

Reviewers highlight positive aspects of service, often praising its ease of use and the crucial support it... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Spotfund has been an incredible platform for supporting causes that matter. It’s easy to use, fast to set up, and makes sharing campaigns simple. I love how transparent everything is, and how quickl... See more

Rated 5 out of 5 stars

Spotfund is by far the best crowd funding platform I’ve used. While yes there is a credit card fee, what company don’t charge one anymore?! It’s sad to see all these people reporting a company for som... See more

Rated 5 out of 5 stars

I absolutely love Spotfund! It’s one of the few platforms where 100% of your donation goes directly to the cause instead of being reduced by fees. I always add a small tip to support the platform, a... See more

Rated 5 out of 5 stars

My sister started this fundraiser for us do to my fiancé being in the ICU. He has an immune deficiency and was diagnosed with pneumonia more than 5 months back. Antibiotics never helped and he develop... See more


Company details

  1. Association or organisation

About *spotfund

Written by the company

Spotfund Background
Spotfund Logo

The easiest place to create beautiful and free online fundraisers.

Start raising money in just minutes. Receive your funds nextunderline blue business day.

a question mark bubble image
Why are we the #1 online fundraising platform?
*spotfund

Top Competitor

Trustpilot RatingSPF Rating4.8GFM Rating1.4
Payout Speed

Next business day

3-7 business days
SupportEmail and SMSEmail
Platform Fees

Free

Free
Credit Card Fees2.9% + $0.302.9% + $0.30

Smart Fundraising Roadmap

Smart Fundraising Roadmap
Spotsurance Logo

You‘re covered

With a 0% platform fee, millions of people have trusted us to help them meet their fundraising goals.

We guarantee every donation across the globe and your payment information is secure and encrypted.

Start Fundraising Today

Frequently Asked Questions

How does *spotfund work?

You start a *spotfund by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your campaign. Signing up is free and every donation is yours, whether or not you reach your goal. *spotfund makes it super easy to raise money online for the things that matter to you. In just minutes, you'll be able to personalize your fundraiser and share it with the people in your life.

Is *spotfund really free?

Yes, *spotfund is really free! We offer a 0% platform fee so that organizers can keep 100% of their donations.

What can I raise money for?

People raise money for the causes they care about, nonprofits they support, friends and family, or sometimes strangers in random acts of kindness. Use our platform to raise money for just about everything.

How does *spotfund keep my campaign safe?

*spotfund employs the most secure payment encryption technology available. All platform donations are safe, and the money raised is stored securely until campaign creators wish to request their withdrawal via electronic bank transfer.

How do I get donations to my campaign?

*spotfund provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress, and post updates to engage your community. When you receive your unique *spotfund sharelink, share it with as many people in your network as possible, so they can donate to and share your story.

How is *spotfund different?

*spotfund provides best in class fundraising tools. Share to Instagram, Facebook, Twitter, WhatsApp, LinkedIn, email and text message with one click. Accept payments with Apple Pay and Google Pay. Receive your payout next business day.

Ready to start?

Join the thousands like you finding help on *spotfund.

Spotfund Balloons

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting the funds so fast

Getting the funds so fast. I needed help with my mom's final expenses funeral and they wanted the money upfront I had money before 24 hours thank you !

14 January 2026
Rated 5 out of 5 stars

An Advocate in Your Corner

During these medically stressful and uncertain times, Spotfund has taken a huge burden off by being easy to use, trustworthy, effective and efficient.

14 January 2026
Rated 4 out of 5 stars

Overall, a good site and easy to use

This was an easy site to navigate and signing up was easy, also. Even executing the transfers was straightforward. My feedback for a possible improvement would be to allow the creator to change the main photo and/or add photos. I didn't see a way to do that. Overall, a simple way to raise funds and keep most of them for the cause. Thank you!

9 January 2026
*spotfund logo

Reply from *spotfund

Hi Lisa,

Thank you so much for taking the time to share your feedback. We’re glad to hear the platform was easy to use and that the setup and transfers went smoothly.

I also wanted to follow up on your feedback about photos. You can absolutely update the main image and add additional photos at any time. Just head to your dashboard at spotfund.com/dashboard, select Update Story under Campaign Actions, and you’ll be able to change the main image as well as add photos within the campaign story.

If this helps address your concern and you’d like any assistance updating the images on your campaign, just let me know and I’d be happy to help. You can also email me directly at maria@spotfund.com. And if your experience reflects it, we’d be grateful if you’d consider updating your review.

Thank you again for your thoughtful feedback and for using *spotfund.

Maria

Rated 5 out of 5 stars

My mom passed away unexpectedly and I…

My mom passed away unexpectedly and I had no idea how I would pay for memorial service to lay my mom down in a beautiful way. I found Spotfund through online searching. I set up Spotfund and it was easy to share with friends and family through email, text and social media. Spotfund helped me reach my goal for my mom. When I went to cash the money out, It was fast and ready to pay for services.

15 December 2025
Rated 5 out of 5 stars

An easy way to raise money when it was truly needed

This was a very easy way to raise money for my sister, who was in the hospital for almost 3 months. She was single and on a limited income and was very worried about paying her bills while she was in the hospital. Putting her story on Spotfund helped raise the money she needed while she could not work. Unfortunately, she passed away, but the money raised eased her mind while she was hospitalized, knowing everything was being taken care of for her when she couldn't do it herself.

7 January 2026
Rated 5 out of 5 stars

Please help us with this my house

Please help us with this my house
Duo to heavy rainfall my house has been damaged now,I want to know if its unsuitable for my mom to renovate the house.I know it's difficult to find a place to stay but I want to know If we can get help to renovate our house.we. don't have any protective measures,and were worried about the future. Please help us with this my house thank you.

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Many scammers use their services

[edited since Spotfund's response/actions] Initially rated them two stars.. I had issues reporting scams on their platform. Spotfund listened! They made it easier to report, and they seem to act quicker now (immediately pausing the more obvious scams). This is a great outcome. They are one of the best platforms to deal with regarding this. However, like the others, they don't seem to do any substantial pre-checks.. I find very obvious copy/pasted scams, sometimes using the same photos.. Hopefully they incorporate better systems in future (AI etc).

6 January 2026
Unprompted review
*spotfund logo

Reply from *spotfund

Hi Jinker Jinx -

We don't have a record of you being a donor or creator on our platform. Additionally, we reached out to you requesting more information via said TrustPilot feature. This was also not replied to.

Absent additional context, it is difficult to help address your review. Please consider replying to our request for additional information or removing your review if you do not wish for us to help you address your concerns - which is certainly our preference. The trust and integrity of our platform is always of paramount importance.

Please feel free to reach out to me here: Maria@spotfund.com

______________________
Maria T.
Senior Vice President
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

I have never done a fund raiser online…

I have never done a fund raiser online before and I was nervous about being able to get it set up. Spotfund made it very easy. I was glad my friend told me about it. You don't take a hefty percentage of the funds raised, which is the reason I chose this platform versus some of the others. Thank you for your support and help!

30 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look