*spotfund Reviews 1,708

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting how easy it is to set up and manage fundraisers. Many appreciate the transparency and efficiency in how funds are handled, noting that money quickly reaches those in need. The service is frequently described as excellent, with consumers finding the process smooth and stress-free, and the website design clean and intuitive. However, some customers also noted issues with the payment system, specifically regarding fees. A few people expressed dissatisfaction with credit card fees being charged to the fundraiser organizer or with the platform requesting a tip during transactions, despite being advertised as free. Additionally, some users found the process of coordinating funds into the correct account to be difficult and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the platform as easy to use,... See more

Website

People report positive experiences with the website. Many customers found the platform easy to set up, use,... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the quick and smooth processing... See more

Service

Reviewers highlight positive aspects of service, often praising its ease of use and the crucial support it... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Spotfund has been an incredible platform for supporting causes that matter. It’s easy to use, fast to set up, and makes sharing campaigns simple. I love how transparent everything is, and how quickl... See more

Rated 5 out of 5 stars

Spotfund is by far the best crowd funding platform I’ve used. While yes there is a credit card fee, what company don’t charge one anymore?! It’s sad to see all these people reporting a company for som... See more

Rated 5 out of 5 stars

I absolutely love Spotfund! It’s one of the few platforms where 100% of your donation goes directly to the cause instead of being reduced by fees. I always add a small tip to support the platform, a... See more

Rated 5 out of 5 stars

My sister started this fundraiser for us do to my fiancé being in the ICU. He has an immune deficiency and was diagnosed with pneumonia more than 5 months back. Antibiotics never helped and he develop... See more


Company details

  1. Association or organisation

About *spotfund

Written by the company

Spotfund Background
Spotfund Logo

The easiest place to create beautiful and free online fundraisers.

Start raising money in just minutes. Receive your funds nextunderline blue business day.

a question mark bubble image
Why are we the #1 online fundraising platform?
*spotfund

Top Competitor

Trustpilot RatingSPF Rating4.8GFM Rating1.4
Payout Speed

Next business day

3-7 business days
SupportEmail and SMSEmail
Platform Fees

Free

Free
Credit Card Fees2.9% + $0.302.9% + $0.30

Smart Fundraising Roadmap

Smart Fundraising Roadmap
Spotsurance Logo

You‘re covered

With a 0% platform fee, millions of people have trusted us to help them meet their fundraising goals.

We guarantee every donation across the globe and your payment information is secure and encrypted.

Start Fundraising Today

Frequently Asked Questions

How does *spotfund work?

You start a *spotfund by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your campaign. Signing up is free and every donation is yours, whether or not you reach your goal. *spotfund makes it super easy to raise money online for the things that matter to you. In just minutes, you'll be able to personalize your fundraiser and share it with the people in your life.

Is *spotfund really free?

Yes, *spotfund is really free! We offer a 0% platform fee so that organizers can keep 100% of their donations.

What can I raise money for?

People raise money for the causes they care about, nonprofits they support, friends and family, or sometimes strangers in random acts of kindness. Use our platform to raise money for just about everything.

How does *spotfund keep my campaign safe?

*spotfund employs the most secure payment encryption technology available. All platform donations are safe, and the money raised is stored securely until campaign creators wish to request their withdrawal via electronic bank transfer.

How do I get donations to my campaign?

*spotfund provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress, and post updates to engage your community. When you receive your unique *spotfund sharelink, share it with as many people in your network as possible, so they can donate to and share your story.

How is *spotfund different?

*spotfund provides best in class fundraising tools. Share to Instagram, Facebook, Twitter, WhatsApp, LinkedIn, email and text message with one click. Accept payments with Apple Pay and Google Pay. Receive your payout next business day.

Ready to start?

Join the thousands like you finding help on *spotfund.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Spotfund is amazing!

I had a truly amazing experience with spotfund! I’d never done a fundraiser page before, and creating a spotfund profile was so simple. Plus I love the valuable tips and tutorials that I was given throughout. I’ve already referred spotfund to 3 friends; one who had to empty her savings and charge the rest of an $8,000 emergency veterinarian bill, one is having surgery and will not be paid for her medical leave, and the third friend is having trouble affording her childcare. I am so happy I went with spotfund. I will continue recommending spotfund to anyone who has a need to raise funds. Thank YOU for providing this service and doing it with the utmost quality and care. 🙏🏼🫶

5 March 2026
Rated 4 out of 5 stars

Great but not quite exactly free

It was great and super easy to use but I wish there would’ve been a clear heads up about the tax when taking out your funds. I was under the impression that the whole process was free and that if people would like to donate to the site then that would be that not a percentage of the money you make would also go to the site. I guess I am just glad I was able to raise a bit more than what I needed so I was at the exact amount I needed when I checked out.

9 March 2026
*spotfund logo

Reply from *spotfund

Hi Tania,

Thank you for taking the time to share your feedback. We’re delighted that you liked our platform and found it easy to use. I’d just like to provide a bit more context about the fees you mentioned.

First of all, I’m glad to hear that your fundraising was a success. Please know that *spotfund does not take a percentage of the funds raised by campaign creators. We are funded entirely by the voluntary generosity of donors and organizers through optional tips, which allows the platform to remain free for folks like yourself.

The tax you mentioned are actually processing fees charged by payment processors. Credit card processors will always deduce the standard 2.9% plus $0.30 per transaction. These fees are deducted before the funds reach us - we then distribute the entirety of the funds raised to the campaign organizer/beneficiary.

These fees are laid out on the top of our homepage and also during the bank linking process.

Kindly note that credit/debit card processing fees are an unavoidable reality when processing payments online and are present across all fundraising platforms worldwide. It is important to note you are not losing out on funds you would have been able to receive elsewhere 🙂

You can reach me directly at maria@spotfund.com if you need anything further.

Wishing you all the best,

______________________
Maria T.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

You can tell that spotfund has owners…

You can tell that spotfund has owners and founders that are in the people business and not in the money business . And that is the most beautiful thing to realize about the company that is helping change your life . One of the best customer support I’ve ever experienced, some of the most care I have ever experienced from a company, and I think many people will have similar experiences as mine , but hey that’s what you get when you start something with good intentions and with the goal of helping people . Highly recommend

3 March 2026
Rated 5 out of 5 stars

Patently Outstanding Support And Guidance

The support that I have received from Spotfund is World Class, unequivocally second to none. Emails requesting assistance and guidance are often answered within minutes. Absolutely incredible.

I am well positioned to know excellent support: I was a Network Administrator for 43 years and part of that function often entailed supporting the Executive Teams of four Fortune 500 Corporations, Lockheed, Raytheon, Thermo Fisher Scientific and Qualcomm.

At one of the above corporations this support included the entire Executive Team including a $55M/year CEO and the Board of Directors. I know excellent Support as I had to provide it.

Spotfund sets the Gold Standard.

5 March 2026
Rated 2 out of 5 stars

I tried to make a donation today

I tried to make a donation today, but spotfund insists on a minimum tip even though there is an "other" option for tips. If there's a lower limit, it should be clearly stated.

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(Edit : Adding a star as I've researched more about the tips. You can't leave a tip between 0 and 1 dollars. Pick 0 or else you have to tip 1 or more dollars. Also, you can't complete a transaction without entering an email and name (which can possibly be fake, but fields can't be empty even though you can "hide my name" as a checkbox). Also, the company's reputation management people will email to shame and/or intimidate you into changing reviews.)

6 March 2026
Unprompted review
*spotfund logo

Reply from *spotfund

Hi Keith -

Thanks for your feedback - we appreciate the time dedicated to sharing your experience!

Upon review with our team, you originally left a review stating that there was a mandatory tip requirement on our platform. After receiving that email, our Customer Success Team sent you a screenshot to illustrate how to elect any amount you desire in the dropdown box feature - and then asked that the review be revised given the demonstration of functionality in that exchange.

I am also happy to report that our Chief Technology Officer has personally reached out to you via email to assist you further. Your user experience is important to us and he's looking forward to your correspondence to make sure you've had the appropriate donation experience!


______________________
Kaitlyn M.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

Recently disabled and had a need for a…

Recently disabled and had a need for a wheelchair when my friends started a gofund for me. Had no idea how it worked. Maria repeatedly helped me through the whole process. Best customer service I've ever experienced! I highly recommend them.

4 March 2026
Rated 5 out of 5 stars

None Better On Planet Earth - Ten Stars

Patently and unequivocally outstanding organization!

Support and guidance is second to none. I have sent emails with questions and have received answers within moments. Good luck with obtaining such results with other platforms such as GoFundMe, which I left for Spotfund.

Would that I could, I would rate them ten stars.

2 March 2026
Unprompted review

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