*spotfund Reviews 1,708

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting how easy it is to set up and manage fundraisers. Many appreciate the transparency and efficiency in how funds are handled, noting that money quickly reaches those in need. The service is frequently described as excellent, with consumers finding the process smooth and stress-free, and the website design clean and intuitive. However, some customers also noted issues with the payment system, specifically regarding fees. A few people expressed dissatisfaction with credit card fees being charged to the fundraiser organizer or with the platform requesting a tip during transactions, despite being advertised as free. Additionally, some users found the process of coordinating funds into the correct account to be difficult and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the platform as easy to use,... See more

Website

People report positive experiences with the website. Many customers found the platform easy to set up, use,... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the quick and smooth processing... See more

Service

Reviewers highlight positive aspects of service, often praising its ease of use and the crucial support it... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Spotfund has been an incredible platform for supporting causes that matter. It’s easy to use, fast to set up, and makes sharing campaigns simple. I love how transparent everything is, and how quickl... See more

Rated 5 out of 5 stars

Spotfund is by far the best crowd funding platform I’ve used. While yes there is a credit card fee, what company don’t charge one anymore?! It’s sad to see all these people reporting a company for som... See more

Rated 5 out of 5 stars

I absolutely love Spotfund! It’s one of the few platforms where 100% of your donation goes directly to the cause instead of being reduced by fees. I always add a small tip to support the platform, a... See more

Rated 5 out of 5 stars

My sister started this fundraiser for us do to my fiancé being in the ICU. He has an immune deficiency and was diagnosed with pneumonia more than 5 months back. Antibiotics never helped and he develop... See more


Company details

  1. Association or organisation

About *spotfund

Written by the company

Spotfund Background
Spotfund Logo

The easiest place to create beautiful and free online fundraisers.

Start raising money in just minutes. Receive your funds nextunderline blue business day.

a question mark bubble image
Why are we the #1 online fundraising platform?
*spotfund

Top Competitor

Trustpilot RatingSPF Rating4.8GFM Rating1.4
Payout Speed

Next business day

3-7 business days
SupportEmail and SMSEmail
Platform Fees

Free

Free
Credit Card Fees2.9% + $0.302.9% + $0.30

Smart Fundraising Roadmap

Smart Fundraising Roadmap
Spotsurance Logo

You‘re covered

With a 0% platform fee, millions of people have trusted us to help them meet their fundraising goals.

We guarantee every donation across the globe and your payment information is secure and encrypted.

Start Fundraising Today

Frequently Asked Questions

How does *spotfund work?

You start a *spotfund by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your campaign. Signing up is free and every donation is yours, whether or not you reach your goal. *spotfund makes it super easy to raise money online for the things that matter to you. In just minutes, you'll be able to personalize your fundraiser and share it with the people in your life.

Is *spotfund really free?

Yes, *spotfund is really free! We offer a 0% platform fee so that organizers can keep 100% of their donations.

What can I raise money for?

People raise money for the causes they care about, nonprofits they support, friends and family, or sometimes strangers in random acts of kindness. Use our platform to raise money for just about everything.

How does *spotfund keep my campaign safe?

*spotfund employs the most secure payment encryption technology available. All platform donations are safe, and the money raised is stored securely until campaign creators wish to request their withdrawal via electronic bank transfer.

How do I get donations to my campaign?

*spotfund provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress, and post updates to engage your community. When you receive your unique *spotfund sharelink, share it with as many people in your network as possible, so they can donate to and share your story.

How is *spotfund different?

*spotfund provides best in class fundraising tools. Share to Instagram, Facebook, Twitter, WhatsApp, LinkedIn, email and text message with one click. Accept payments with Apple Pay and Google Pay. Receive your payout next business day.

Ready to start?

Join the thousands like you finding help on *spotfund.

Spotfund Balloons

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We had an emergency situation

We had an emergency situation, so somebody suggested starting a gofundme.I did, they were going to make us wait a week, and take a lot of fees. I found spot fund, it was as easy as putting down what happened, link bank account and done.

18 February 2026
Rated 5 out of 5 stars

Our journey supported

Although, we have along way togo, spotfund has been a solid platform during the most chaotic of times. We are greatful for spotfunds transparency and sense of urgency for pay out. Thank you for being apart of our journey 🎗🩵

17 February 2026
Rated 5 out of 5 stars

Easy to set up an account

Easy to set up an account, banking info, and to create a campagin (easier than other platforms)

17 February 2026
*spotfund logo

Reply from *spotfund

Hi Joao -

Thanks for the awesome review! We're so happy to hear that you found the process to be super easy!

❤️❤️

______________________
Kaitlyn M.
*spotfund | North America 🌎
Customer Success Team

Rated 4 out of 5 stars

Grace Through Fire

The process is super easy and straightforward. However, the company does take a percentage although it advertises it does not!

9 February 2026
*spotfund logo

Reply from *spotfund

Hi Armenthia -

Thanks for taking the time to leave a generous review!

Great news – our platform is always 0%. As you noted, credit card processors will always deduct the standard 2.9% plus $0.30 per transaction. These fees are removed before the funds reach us - we then distribute the entirety of funds raised to folks like yourself.

Please note, credit/debit card processing fees are an unavoidable reality when accepting payments online and are present across all fundraising platforms worldwide. It is important to note you are not losing out on funds you would have been able to receive elsewhere :)

If this clarification helps, we would love it if you’d reconsider your review. We appreciate your business and your satisfaction is paramount to our mission.

You can reach me directly at Katilyn@spotfund.com if you need anything further.

❤️

______________________
Kaitlyn M.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

Super Easy to Use

Super Easy to Use, this website makes Funding hassle free and Fair. Extremely Useful and I’m Highly Satisfied….I recommend this to everyone starting a Fundraiser. 🙏🏾♥️

9 February 2026
*spotfund logo

Reply from *spotfund

Hi Jeffry -

Just wanted to take a moment and let you know we received your generous review!

We appreciate your kind words - we're here if you need anything else!

❤️❤️

______________________
Kaitlyn M.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

Helpful

I like that I was able to sweep money from the fundraiser to the account as often as I needed to. When you're in dire need it's good to be able to do that. I don't like the asking for a tip when they're taking a fee anyway, it just made me a little uncomfortable like I felt bad .....but at the same time we need every bit of it

12 February 2026
Rated 4 out of 5 stars

Great site but I got a little caught…

Great site but I got a little caught off guard by the chunk lost to fees. It’s not huge, just know it’s there.

*Edit: These fees are not specific to this site, so do not take this to be a degradation of the site quality, just be aware of the fees if you do use this site (or a different fundraising site)

8 February 2026
Rated 5 out of 5 stars

Access and Operation Easy

So far the access and operation of using spotfund has been effortless. I appreciate being able to use this platform to receive much needed donations for help during a difficult cancer diagnosis and treaments.

9 February 2026
Rated 5 out of 5 stars

I highly recommend Spotfund

Pros:
-Overall, easy to use
-Can link each campaign to a different bank account (if you want).
-Payout is by request and arrives quickly.
-Great transparency, fees are shown in payout.

Cons:
-Setting up the cover photo and adding photos to my story were a bit glitchy.
-Can't link PayPal.
-No monthly option for donors.

I prefer Spotfund to GoFundMe and Chuffed.

Edit 2/21/26:
Updated review to reflect 5-star experience. Maria reached out to me to address my concerns. She enabled monthly donations on my campaigns and they've addressed the photo glitchiness I mentioned.

I was a little worried because they recently added payouts through Stripe, but it was seamless and didn't entail navigating through Stripe's Byzantine platform. And, now we are able to get same-day payouts! This alone makes Spotfund > Chuffed and GFM. I highly recommend Spotfund.

9 February 2026
*spotfund logo

Reply from *spotfund

Hi Mel,

Thank you so much for taking the time to share your thoughtful feedback. We truly appreciate it, and we’re so glad to hear that you found *spotfund quick and easy to use!

I just wanted to clarify a couple of things. We do offer recurring monthly donations for donors. If you let me know which campaign you’d like this activated on, I’d be happy to assist with setting that up for you.

Regarding the cover photo and story images being glitchy, we’d love to look into that further. Could you share a bit more detail about what you experienced so we can investigate on our end and improve your experience?

We truly value your feedback and would love the opportunity to make your experience a 5-star one. You can reach me directly at maria@spotfund.com.

Best regards,
Maria

Rated 1 out of 5 stars

You insist on tips on donations and…

You insist on tips on donations and then you take money from me.

11 February 2026
*spotfund logo

Reply from *spotfund

Hi Rosaida,

Great news – our platform is always 0%. Please note credit card processors will deduct the standard 2.9% plus $0.30 per transaction. These fees are removed before the funds reach us - we then distribute the entirety of funds raised to folks like yourself.

Please note that credit/debit card processing fees are an unavoidable reality when processing payments online and are present across all fundraising platforms worldwide. It is important to note you are not losing out on funds you would have been able to receive elsewhere :)

If this clarification helps, we would love it if you’d reconsider your review. We appreciate your business and your satisfaction is paramount to our mission.

You can reach me directly at Maria@spotfund.com if you need anything further.

______________________
Maria T.
*spotfund | North America 🌎
Customer Success Team

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