I really think you should hire more intelligent people besides the ones you have now! Which lack a lot! Quitting Spotify because my password was changed or hacked ,, but why would anyone hack a... See more
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All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and art... See more
Spotify.ac - Do NOT use this service, under no circumstances, I believe this is a scam. The key worked for four weeks, when following the process for a replacement I was told to get in touch with staf... See more
Company replied
Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries I've done all the steps properly and it's still kicking m... See more
Company replied
Company details
Written by the company
Automatic premium upgrades for your Spotify accounts. Stream & download music at hi-definition quality with no advertisements!
Contact info
333 Fremont Street, 94105, San Francisco, United States
- +12247010592
- admin@spotify.ac
- spotify.ac
2.3
Poor
138 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesn't work
Doesn't work. Spotify removes the upgrade within hours of activating it. Applied for a new activation key and followed their process only to have it removed.
16 October 2021
Reply from Spotify Upgrade
Hello there,
Firstly, we're unable to verify you as a legitimate Spotify.ac customer. Please provide us something we can look up or identify your purchase with.
Furthermore, even if it was a valid one, we do not suggest sharing it because it exposes personal information (email, transaction ID, payment method, etc)
Please submit a proper transaction ID. We'll be able to look up your order and confirm if it exists with that information.
Secondly, we have a support team working round the clock on our website's internal ticket system.
A message sent via https://spotify.ac/contact will be responded to within a few hours.
Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click. We follow a 6-month warranty policy on our purchases but we can extend it in certain cases.
Just drop us a message to resolve this.
Regards,
Spotify.ac Support Team
easy and quick transaction.
6 October 2021
Unprompted review
Easy and efficient
Easy and quick transaction, replacement feature is efficient and lovely. The support team was fast to respond and handle all my issues.
29 September 2021
Unprompted review
Warranty expired
I have been told the following message:
"Unfortunately, we are unable to issue a replacement key for this purchase as its warranty has expired."
a key from february 2021 and warrany expired?
29 September 2021
Reply from Spotify Upgrade
Hello there,
Firstly, we're unable to verify you as a legitimate Spotify.ac customer. Please provide us something we can look up or identify your purchase with.
Furthermore, even if it was a valid one, we do not suggest sharing it because it exposes personal information (email, transaction ID, payment method, etc)
Please submit a proper transaction ID. We'll be able to look up your order and confirm if it exists with that information.
Secondly, we have a support team working round the clock on our website's internal ticket system.
A message sent via https://spotify.ac/contact will be responded to within a few hours.
Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click. We follow a 6-month warranty policy on our purchases but we can extend it in certain cases.
Just drop us a message to resolve this.
Regards,
Spotify.ac Support Team
Excellent and gentle support with fast…
Excellent and gentle support with fast work .
26 September 2021
Unprompted review
Legit and real
15 September 2021
Unprompted review
Perfect
Perfect! works fine, best featureds and easy updgrade!! good for a music lover as me.
14 September 2021
Unprompted review
Fast & Trust
Fast & Trust
Just purchased a token and it works perfectly!
13 September 2021
Unprompted review
Upgraded in minutes
Finally, my spotify acct got upgraded here, fast process in minutes. Great service with after sales support.
7 September 2021
Unprompted review
Spotify Upgrade
Best way to upgrade your Spotify account. The support is quick to respond and the system they have implemented makes it very easy. They have been around for few years now.
Trusted sources don't go further
26 August 2021
Unprompted review
Excellent service any issues solved…
Excellent service any issues solved very quickly. Friendly and professional customer service cheers :)
30 June 2021
Unprompted review
Pretty impressive
Besides the fact that I had to swap from my main account (a risk that comes for premium at a price as low as this - not to mention, a one time pay) , the service does what it promises - "free" Spotify premium. Been using it for the last 3 days and haven't had an issue since that "episode". The support has solved a ticket of mine in <24hr, so I'd say support was quick aswell.
8 June 2021
Unprompted review
Can't decide what's better
Can't decide what's better. Their upgrade system, support or quality of the service.
Other services similar to this aren't even close to spotify.ac.
25 April 2021
Unprompted review
It works based of hacked accounts
It works based of hacked accounts, they will add your account to an hacked account as a family and u will be kicked out after one or two time of music playing.
9 March 2021
Reply from Spotify Upgrade
Hello there,
Firstly, please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information.
We do not condone hacking or any illegal methods of music streaming. We just a bulk source of Family Plans owned by us to upgrade you, some of them expire prematurely.
Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click.
Regards,
Spotify.ac Support Team
amazing
bought spotify upgrade and got it in a span of 2 minutes, made a support ticket and they replied within a couple minutes, really good customer service and nice people
17 February 2021
Unprompted review
Got the product really fast
Got the product really fast , had a little problem but they helped me a lot. I would recommend it for sure
23 January 2021
Unprompted review
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