Spriggy  Reviews 3,534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform fantastic for teaching children about money, offering a safe and simple way to build real-world financial skills. The app is praised for being user-friendly, allowing parents to easily manage spending, set goals, and receive instant notifications on transactions. Many appreciate the convenience of instant money transfers, which helps children have funds when needed and gives them a sense of independence while still providing parental oversight. However, some customers reported issues with unexpected deductions, difficulty retrieving money from accounts, and problems with membership fees. There were also complaints about the app's reliability, particularly concerning data usage information for child accounts and slow processing of payments, which sometimes led to children being unable to pay for essentials.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app's ease of use and... See more

Product

People report positive experiences with the product, finding it an amazing way to give children pocket money... See more

Payment

Users describe positive interactions with payment, appreciating the freedom and independence it offers, along... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting its effectiveness in teaching... See more

Application

Clients share positive opinions on the app, finding it easy to use and navigate, with many praising its clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Spriggy for a while now and it’s been fantastic for teaching our kids about money. They absolutely love the savings goals feature — it’s helped them stay motivated while saving up... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more

Company replied

Rated 5 out of 5 stars

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and be... See more

Company replied

Rated 5 out of 5 stars

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more

Company replied


Company details

  1. Payment service
  2. Financial advisor

About Spriggy

Written by the company

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Written by the company

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love being able to give my kids more…

I love being able to give my kids more independence and teach the how to budget and look after their money.

29 November 2025
Unprompted review
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Reply from Spriggy

Thank you so much for the lovely feedback, Steph! We’re thrilled to hear Spriggy is helping your kids build independence and learn to budget and manage their money. That’s exactly what we hope to support.

Rated 5 out of 5 stars

10 out of 10 absolutely love this app…

10 out of 10 absolutely love this app my two daughters love it and the third. Can’t wait to get hers started. When she turned six kids are learning a lot of value for money and recommend it to every family and friend I have

19 November 2025
Unprompted review
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Reply from Spriggy

Thank you so much for your review Mathew! We're glad to hear you and your daughter's are loving Spriggy.

Rated 5 out of 5 stars

Great idea.

Great idea.

21 November 2025
Unprompted review
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Reply from Spriggy

Thanks so much, Angela! We’re glad you think so.

Rated 5 out of 5 stars

Teaches kids about money

Spriggy helps my daughter see how much she has to spend.It enables her to make purchases online with her card and gives her independence

13 November 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the lovely review! We’re really glad to hear Spriggy is helping your daughter build independence and feel confident managing her own spending.

Rated 5 out of 5 stars

Promotes my kids independence

Spriggy has been great for both of my kids who are 8 & 11. It has taught them how to manage their money, how to earn money with chores and helps them feel independent. Thanks

9 November 2025
Unprompted review
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Reply from Spriggy

Thanks so much for sharing your experience, Shianne! We’re thrilled to hear Spriggy is helping your kids learn money management, earn with chores, and feel independent. That’s exactly what we love to see!

Rated 5 out of 5 stars

Love Spriggy!

Great way to give the kids some independence and show them the value of money and creating good spending habits.

12 May 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your kind words! We’re so glad to hear Spriggy is helping your kids gain independence and build great money habits. That’s exactly what we’re here for!

Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – No Service After 15 Days
I purchased a Spriggy Mobile plan 15 days ago, and my service is still not connected. I’ve followed up multiple times, including today, only to be told yet again by a call centre operator that my request will be “sent to the operations team” and they’ll “connect the service as soon as possible.” This is the same vague promise I’ve heard repeatedly.
Last Saturday, I was told the service would be connected by Monday morning. It’s now Monday, almost noon, and nothing has changed. I called again and asked for a refund, but no one took ownership of the issue. Even when I clearly stated I was unhappy but willing to wait until Monday, no one bothered to contact me to inform me of any further delays.
This shows a complete lack of accountability, poor management, and nonexistent customer relationship practices. It feels like Spriggy Mobile is only interested in collecting the initial registration fee, with no regard for customer satisfaction or follow-up.
I strongly advise others to think twice before signing up. If this review reaches senior management, I hope they take this as a wake-up call to fix their broken processes and start treating customers with respect.

3 November 2025
Unprompted review
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Reply from Spriggy

We’re truly sorry for the delay and the frustration this has caused, this isn’t the experience we want any of our members to have. We completely understand how disappointing it must feel to be waiting this long without clear updates, and we appreciate your patience in trying to get things resolved.
We’ve escalated this with our mobile team to ensure this is reviewed as soon as possible, and we’ll also review how your case was handled so we can improve our communication going forward. Please reach out to our Member Experience team email support@spriggy.com.au so we can prioritise getting this fixed for you.

Rated 5 out of 5 stars

Easiest way first kids to pay

30 October 2025
Unprompted review
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Reply from Spriggy

Hi Michel, thank you so much for the lovely feedback! 💙 We’re thrilled to hear Spriggy is helping make payments easier for your kids.

Rated 5 out of 5 stars

It’s just awesome

It’s just awesome

28 October 2025
Unprompted review
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Reply from Spriggy

Love hearing that! Thanks for the awesome feedback and for being part of the Spriggy fam. :)

Rated 5 out of 5 stars

So handy!

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little visual learners!

25 October 2025
Unprompted review
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Reply from Spriggy

That’s wonderful to hear! 💙 We love that Spriggy is helping your daughter feel more motivated to pitch in and learn about money in a way that makes sense for her. The photo savings goals are such a great tool for visual learners. It sounds like she’s really making the most of it!

Rated 3 out of 5 stars

The subscription fee is high.

16 October 2025
Unprompted review
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Reply from Spriggy

Thanks for your feedback, Nina. We really appreciate you sharing your thoughts. We do our best to keep Spriggy affordable while providing features that help kids learn smart money habits.

Rated 5 out of 5 stars

Love it 🥰 and my 2 girls love it too

Love it 🥰 and my 2 girls love it too
Recommend to all

15 October 2025
Unprompted review
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Reply from Spriggy

That’s so wonderful to hear! We’re so glad your girls are enjoying Spriggy. Thanks for spreading the word and being part of our community!

Rated 5 out of 5 stars

It's amazing

It's amazing

15 October 2025
Unprompted review
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Reply from Spriggy

Thanks a bunch, Sienna! We’re thrilled you think so — we really appreciate your support.

Rated 5 out of 5 stars

Love it

Love it! So easy and simple to use!

11 October 2025
Unprompted review
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Reply from Spriggy

That’s fantastic to hear! We love knowing Spriggy is making things simple and fun for you. Thanks for sharing the love

Rated 5 out of 5 stars

Very easy to access

Very easy to access, I truly recommend this app.

11 October 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your kind words! We’re so glad to hear you’re finding Spriggy easy to use and helpful for your family.

Rated 1 out of 5 stars

Spriggy Regret - read before you purchase

We have had Spriggy for 3 years now and the service has got worse and worse over that time. Now we find it doesnt send the money to the accounts quickly, however debits the parent account immediately. While this is annoying, what is really unacceptable is ending up with a kid at school who cant pay for lunch, which has happened more and more regularily over the last number of months. Additionally you have no way of contacting Spriggy to sort this out, they have no call number, messaging I can find so its impossible to manage. I would recommend either good old fashioned money or getting a standard bank debit card which can be loaded up as required.

9 October 2025
Unprompted review
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Reply from Spriggy

We’re really sorry to hear about your frustrating experience. We take customer service and support seriously and would like to look into this for you urgently.

Please reach out to us via your in-app chat or by emailing support@spriggy.com.au, so we can provide more information and help resolve this for you.

Rated 5 out of 5 stars

Great For Kids

Easy to use, great for parents and kids. Highly recommend.

8 October 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your kind words! We’re so glad to hear Spriggy is making life easier for both parents and kids. Your recommendation means a lot to us!

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