We ordered a 16ft trampoline last year (2019) in October. By May this year it started breaking down especially the jumping mat which was getting torn and separated from the springs. We dismantled it i... See more
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I wish i had read the after sale reviews for their customer service before purchase. I had bought an russell Hobbs steam iron from them last year. Since it was my first purchase with them i called the... See more
the worst services ever! not only the product I received doesn't match the photo but when I filed a return request on the same day they delivered 16th, which is a week later than the delivery date! It... See more
Despite Covid the delivery did come not overly late and customer service is responsive in addressing this. However I have a Warranty to claim a few weeks in and this has become a experience that is po... See more
Company details
Information provided by various external sources
Everything For Mums In One Place! Sprii UAE is the Middle East's leading shopping destination for mums! Shop authentic brands, top mummy must-haves and so much more…
Contact info
U.A.E.
- sprii.com
1.5
Bad
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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they are really unprofessional!!!
they are really unprofessional !!!
The price is higher than normal market ... then they delayed my shipment ! ... when i received my item it was broken !!!! i connected them BUT THEY IGNORED ME !!!!!!!!
15 February 2020
Unprompted review
Ordered Item Cancelled without any Notifications !
I have placed an order on 27th January 2020 and while ordering the item was available in stock. Now after following up with almost 5 days, i called the call center today and informed the order is cancelled as it is not available in stock. Whenever i call the customer care, they inform it is under process and the item would be delivered within 2-4 days.I have note experienced this kind of worst service from an online websites. Really bad customer service as well. This is not the way to do business.I would not suggest this site to anyone.
1 February 2020
Unprompted review
Seamless Service
Seamless service. Ordered 5 different items and did not come to me one by one. They have this nice blue box that shouts quality. It's not my first time ordering from Sprii. I've been a loyal customer for 3 years since I moved to Dubai. and not looking anywhere else.
16 January 2020
Unprompted review
Good online store
The store has good variety and competitive prices. Delivery services is very fast . You can always save with coupons of discount every now and then. Thumbs up
6 January 2020
Unprompted review
I have ordered an item and the delivery…
I have ordered an item and the delivery never happened. I called the customer service and he doesn’t have any idea when they are going to dispatch and he had very vague answers like needs to check with the distributor and logistics department etc. Worst ever service I have ever experienced from an online website
30 November 2019
Unprompted review
Had a terrible experience from shopping…
Had a terrible experience from shopping on this website. The 3 items that i ordered were supposed to arrive 2-4 days after ordering. Not only did 2 of the 3 items i ordered arrived much later than 2-4 days, the 3rd item was CANCELLED by the website itself without anyone giving me a notice. When i asked for the manager 2 TIMES to call me and resolve the issue, the manager did not even bother calling me back. Sprii if you want to cancel an order you better cancil it at 2-3 days after the purchase not 11 days! I am currently calling Ded for consumer complaints hoping that they would resolve the issue.
19 November 2019
Unprompted review
Absolutely fantastic service
Absolutely fantastic service, discounts, variety.
I’ve bought of Sprii many times and whenever I’ve had to refund the item because I’ve ordered incorrectly or the size is not right then I’ve had a prompt, free of charge pick up of the item and quick refund.
I ordered a playpen / travel cot from there and unfortunately they did not have stock so I got a quick response from customer service who gave me a refund and even provided a transaction number, along with a 25 aed voucher to say sorry.
Brilliant company!!
15 June 2019
Unprompted review
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