Time after time after time
Time after time after time. Springfield have been back and forward, saying they will fix the issues and not doing it.
You couldn't play a game of 5-a-side in the garden without at least one ankle being broken, its horrendous, said they would come and fix it, subsequently came and made it worse.
The flooring down stairs must have been done by cowboys; lifting all over the place, with gaps between pieces of flooring, and the sealant round the edge can been seen from space! Again when they come to fix it, it's like they can't be bothered. I have one day off mid-week every week and that day is spent in the house for people to come round and not fix the issues they have made.
They aren't interested in listening, helping, or trying to resolve the problems that they create. I wouldn't buy from them again if they paid me. For anyone wondering how long this has been ongoing, we moved in August 2023.