Spring Health - Springhealth - Springhealth.com Reviews 

There's like a half dozen similar shops within 2 miles of me. This has been my favorite bc due to both variety and consistency. Good prices and like a lot of places, do get discounts/rewards with each purchase. Lady behind the counter is always a pleasure talk too

Spring Health is an absolutely horrible organization. Its video platform is a shambles; you lose at least 10 minutes per session just trying to connect with your therapist.
Their billing practices are despicable as well. They sent me an email stating that I had sessions left, so I scheduled. I scheduled a session, then they bilked me stating that the original email had been sent in error! I’ve asked several times to escalate and they have not done so, choosing to continue to bill me and taking no ownership for their error whatsoever.

This “service” run by pure liars, fraudsters, and the derelicts of society. Spring Health and Highmark/BCBS embody every stereotype about American healthcare. My coverage with Highmark (and Spring) ended on New Year’s Eve 2024 so imagine my surprise when I got a letter in the mail from Spring Health stating I owe them for a virtual appointment on 1/31/25. I had to go through so many hoops, constant transfers, and calls with agents calling me “aggressive”.

You don’t attempt to steal from someone and then call them “aggressive” for not having the reaction you wanted. They claimed it was a “bug” in their automated system and it wouldn’t happen again. Well, it happened again and I received the same letter stating I had a virtual appointment on 2/28/25.

In addition to this fake appointments, the doctor in question doesn’t even exist! An agent with Spring Health told me directly that there’s no record of the appointments or the doctor in their system. How does this get past so many people multiple times? It sure is a convenient “bug” to have someone pay you for a doctor who isn’t in your system or coverage network.

Americans who come to europe and Switzerland to get the EAP services for international companies but have zero respect for those who apply (they think they are in america) never respond to professionals and offer very low salaries for professionals thinking they hire in mexico. As a professional i had not only a misleading and dishonest conversation with the recruiters in charge but their local reputation is poor likewise- sadly echoed through my patience experience and partners. We kindly ask you , you stay in the US and stop offering insulting compensations, interviews and recruitment practices that go against our swiss and european values. Unacceptable.