Springvale Leather Furniture Reviews 

274
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Currently looking to replace my M&S Abbey 2 and 3 seater sofa after 11 years of service.. looking fir similar style and csne across Springvale Leather Furniture. Look to be lovely suites and the range... See more

Rated 5 out of 5 stars

Fantastic friendly service with no pressure as others have mentioned also plenty advice on design, colour, what foam filling to opt for etc. The finished product is a little more expensive but Great... See more

Rated 5 out of 5 stars

The outstanding knowledge of the leather used, building a suite and cleaning instructions of making a suite was very impressive! All the staff were very friendly, polite and helpful. No pressure sales... See more

Rated 5 out of 5 stars

Wow, wow, wow! Just taken delivery of our new 4-piece Edinburgh suite in Legacy Dark Caramel leather. The word "stunning" doesn't do it justice. Quality products and quality service from a local f... See more

Company details

  1. Home Furniture Shop
  2. Living room shop

Written by the company

High quality bespoke furniture is what we do best. Our craftsmen and women have a combined experience of over 200 years and we pride ourselves on handcrafting beautiful furniture made to customers exact specifications. All of our furniture can be made in any colour leather or fabric and any of our ranges can be amended in size, style and comfort to ensure we can offer the perfect seating options for all requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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4.9

All reviews

(274)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish this has been a…

From start to finish this has been a stress free and lovely experience. From first entering the store to delivery we have recieved a thoroughly professional and friendly service. The quality of the furniture is outstanding and i would recommend springvale leather to anyone.
John Hawnt. Bury Lancs

13 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Real pleasure to use a family business rather than a high street store. Settees delivered to agreed time scales and we are absolutely delighted with them. Excellent workmanship and beautiful leather. Thank you to all the team.

24 July 2021
Unprompted review
Rated 5 out of 5 stars

Very good company and recommended

We've had our new suite for almost two weeks now and are delighted with it. We visited the showroom and were very pleased to see the suite we had identified from the brochure was there for us to view. Rachel left us alone whilst we browsed but was on hand to answer our questions when we had them. We were kept up to date during the manufacturing period and delivery was a smooth process. Peter and his colleague were very efficient and very helpful, giving us plenty of advice on caring for the suite. Overall, we are extremely pleased we bought from Springvale.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience from start to finish. The staff are very knowledgeable and helpful - and prepared to say if they don’t think a colour scheme or idea would work! The products and workmanship are of a very high quality. There is plenty of choice and there is also the opportunity to amend the style/size of the standard products on offer. Thoroughly recommended.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Stunning sofa!!

We received our sofa from Springvale Leather last week, we are thrilled with it. The build and leather quality are second to none. Sarah guided us through the process and we are so happy with our choice. My previous sofa was also a Springvale it was nearly 17 years old, and after recently having our home renovated, we decided it could only be bettered with a new sofa from Springvale!

Thank you so much

25 June 2021
Unprompted review
Rated 5 out of 5 stars

An extremely professional and superb…

An extremely professional and superb English craftsmanship made product. We searched for the best part of 18months for a new settee, all the products we looked at were to be honest not worth the money they were asking (certainly ones with 3 letters).

We live well over 60 miles away, took the time to visit the amazing showroom. From the moment you walk in it exudes quality, the staff are really friendly and very helpful and give great advice. You can even speak to the owner who also makes the items. Once purchased the delivery arrived (again great men who were careful with the items and property) and we had a couple of questions and within 24 hours Sarah had got back to us.

Summary
If you want a cheap, run of the mill, looks awful after 2 years item don’t go here.

However if you want a proper piece of English manufactured furniture that’s affordable and quality, including great support then SpringVale is where to go.

Top job keep the good work up!!!

20 June 2021
Unprompted review
Rated 5 out of 5 stars

This is our second purchase from…

This is our second purchase from Springvale. We ordered the first suite from their factory showrooms and were pleasantly surprised with the down to earth friendliness of everyone there. We were delighted with our suite. But that was 18 years ago and although it probably had a couple of years left in it, we felt it was time for a change. With the corona virus problems we were loath to travel to the showrooms so I studied their range on-line and telephoned my order to their sales section. Once again we were pleasantly surprised at the quality of service we received. Springvale are rather old fashioned in that they really do believe in good old fashioned service. Nothing was rushed and they made absolutely sure that we were getting what we wanted and in the exact sizes that we required. Even the delivery was achieved to meet with our convenience. We have now had our Burnley Chesterfield and High Backed Chair with matching footstools for about a month and we are absolutely delighted with them. Springvale have maintained their manufacturing quality over the years and I confidently expect our new suite to last at least as long as the previous one. I would not hesitate to recommend Springvale to anyone in the market for a new suite. Their quality is constant, their service is excellent and you end up with exactly what you want.

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant new settees

Just received our 2 Salisbury settees. Absolutely delighted with them. Cannot praise the company highly enough. Sales staff were really helpful and friendly, nothing was too much trouble. The workmanship is excellent and delivery men were amazing getting it through our vestibule. Will highly recommend this great family company to everyone. Kate Burns

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Works of Art

Received my Nottingham 2 seater and chair about 4 weeks ago, and I am still thrilled every time I walk into the sitting room and see my beautiful furniture, made by what I can only describe as master craftsmen. They are perfect, and so comfortable.
The delivery Guy's were great too, even offering to put all my other furniture back into place, All delivered to a time and day that suited me, and all wrapping materials taken away.
Well Done Springvale "Best out there"
10 stars.

29 May 2021
Unprompted review
Rated 5 out of 5 stars

Mr & Mrs Smart 2021

We found Springvale after a personal recommendation from friends. From our first contact with Jodie it has been a first rate service with no pressure to purchase, but a supportive experience to make sure we were delighted with our purchases.
We are not the easiest of customers as we have specific requirements.
As well as a 3 seater leather sofa with Harris Tweed reversible cushions, we also ordered a bespoke armchair to compliment.
The personal service delivered by Peter and team in designing our bespoke armchair was second to none. The staff were available (when restrictions allowed) for us to test and discuss each stage of the design and build.
We highly recommend this family run business who made us feel like one of them with care and attention to detail.
We will be using again.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Great product and customer service. This is our second purchase from Springvale (first was 5 years ago) and we are just as thrilled with this one as we were with the first.

Sarah was really helpful and gave us great advice on which leather and the design we wanted! The product is great quality and lasts really well. Our original settees still look the same as the day they were delivered all the way to the south west of England.

Definitely recommend!

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Far superior to high street retail options.

Huge, bespoke velvet corner unit built by Springvale in a fraction of the time it would take a high street retailer. Exceptional quality, robust structure & cushions that give really thorough support.
A week after delivery & I’m still delighted each time I enter the room.
Do not hesitate to contact them or visit.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Walker’s new sofa

Received delivery of our leather sofa just before Christmas and was not disappointed. It’s everything we wanted. Fantastic family firm which we highly recommend. Quality, service they have everything.

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Great company, lovely products !

Just taken delivery of a new 3 piece suite, made & delivered by Springvale Leather. We're a 3rd time returning customer so we obviously like the company. Not disappointed, Springvale are still a great organisation. The attention to detail to us as customers is still there, listened to what we wanted and what they can do to accommodate our wishes.Updates all along the building of our furniture. End result arrived at weekend, great workmanship,lovely colour as true as we had chosen, attention to detail just as we want, really pleased and highly recommended.

18 January 2021
Unprompted review
Rated 5 out of 5 stars

We recently bought a Leather 3 seater…

We recently bought a Leather 3 seater settee and chair.
If you want quality, comfort and furniture made the way it should be made these are the people to come to.
The staff are all really helpful and great to deal with.
Will be going back.

Mr & Mrs Barnard

26 December 2020
Unprompted review
Rated 5 out of 5 stars

Settees

We needed new settees and we wanted to support a local company if possible in the current climate. The customer care throughout was excellent. Really pleased with the quality of our settees and the delivery was very covid compliant carried out by courteous staff. The personalized Xmas card signed by the staff was a nice touch too. Highly recommend them

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier with our Springvale purchase

The staff in the showroom were really helpful and friendly without being pushy. They helped us to get what we wanted.

The sofa and chair arrived when they said it would by great delivery staff. Feels very well built as well as very comfortable and we couldn't be happier.

It was lovely to deal with a local family run business, a lovely contrast to the "big name" sofa companies.

27 November 2020
Unprompted review

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