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Rated 3 out of 5 stars

The scent is nice although it doesn't seem to travel very far. The three reeds are a little mean, I expected at least five. The lady was nice and friendly but it would have been a really good exp... See more

Rated 5 out of 5 stars

DNS have been a great team to work with! Clear and quick communication at every stage and always super helpful when I've asked questions. When contracting the last thing you want is a complicated inv... See more

Company replied

Rated 5 out of 5 stars

I am using this Umbrella company for more than a year for current Inside IR35 contract. I have used them in past too. My experience with them has been fantastic: Initial setup, co-ordinating w... See more

Company replied

Rated 5 out of 5 stars

Sprypay are a very reliable and honest company to work with. Every Member of staff is very helpful and only a phone call or email away from an instant response to any requirement or question you migh... See more

Company replied

Company details

  1. Payroll Service Provider
  2. Accountant
  3. Recruitment

Written by the company

Spry Pay is a reputable umbrella company dedicated to simplifying the financial and administrative burden for contractors and freelancers in the UK. Our contractor employees benefit from full employment rights, including workplace pensions, holiday pay, maternity and paternity pay, and sick pay, providing a secure and compliant solution for managing contracting engagements. With nearly 15 years of experience supporting contractors and freelancers, Spry Pay offers a fast, easy, and transparent PAYE umbrella solution designed to reduce payroll hassle and maintain compliance. SPRYPAY Spry Pay is committed to providing exceptional service, ensuring that contractors can focus on their assignments without the burden of administrative tasks


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Terrible communication

Terrible communication. Frustrating from start to finish.

11 May 2021
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Rachel,

We apologise that our services did not satisfy your expectations, we’re usually known for our exceptional attention to detail, and we regret that we missed the mark. The last thing we want is for our clients to feel that way. We’d greatly appreciate the opportunity to make things right, so could you please let us know when would it be a suitable time for you to discuss this issue with us?


Kind regards,
DNS Umbrella

Rated 5 out of 5 stars

An excellent experience

I have just completed a 13 month assignment with a large insurance company via DNS Umbrella. I was recommended to DNS by a friend who also works in the tax business and from the outset they impressed me with their professionalism and knowledge of the UK Tax system.

Harathi was my main contact and helped me through the on-boarding and setup and was always quick to respond with answers to any queries that I had. Farah was also very good at responding to any payroll enquiries etc. Both are friendly, polite, courteous and highly knowledgeable.

DNS offer several "perks" as part of their package and these are certainly on a par, or in many cases above, their competitors' offerings. Their fees are reasonable, again on a par with the industry, but it is their friendly, open approach that for me set them apart from several of the larger firms that I had spoken to before. Everything was explained clearly and the illustrations that they provided before my contract was agreed were accurate.

Unfortunately, my current assignment is with a large bank that operates a "closed shop" in respect of umbrella companies (something that should be looked at if this is the new norm for contracting), therefore I had to reluctantly leave DNS in order to take up this new role. However, as soon as an opportunity arises that will allow me to re-join DNS, I will certainly take it!

3 May 2021
Unprompted review
Rated 5 out of 5 stars

Very good communication

Very good communication, responsive and stress free interaction... very punctual in transactions and update you if there are any obstacles on the way.. I certainly recommend them..
& thank you..

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, can't fault them. Always very responsive when answering emails and providing information. Account easily set up and is a stress free way of getting paid regularly, perks are good too!

20 May 2020
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH!

Top notch! I have used umbrella companies for years now and i have to say that this company is the best i've come across by far. They (in particular, Farah) are attentive and responsive, i have even had conversations with them outside of normal working hours. Highly recommended.

19 May 2020
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Paul,

We hope you are keeping safe.

Thank you for the amazing feedback.

Best wishes,
Sumit

Rated 5 out of 5 stars

I would like to thank this company for…everything you did for me

I would like to thank this company for the professional support. I reckon all the team is very knowledgeable in their field. They also email often asking about my health as i become ill through my temporary for NHS and , always answering to my email promptly, when i had some questions to ask for. Unfortunately i did not have the same positive experience working for Oyster PartnerShip Recruiting Agency ,in particular way the team leader has made a lot mistakes and the Nhs Recruiting Manager. She never called during my 4 isolation to know how i am . I am finishing my review with my sincere gratitude. Tamburini Francesca .

15 May 2020
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Francesca,

Hope you are keeping well.

We really appreciate your feedback.

Best wishes,
Sumit.

Rated 5 out of 5 stars

A great service run by great…

A great service run by great professionals.

29 January 2020
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Ifti,

Thank you for the review.

We are glad to hear that you are satisfied with our services.

Kind regards,
Sumit Agarwal

Rated 5 out of 5 stars

Farah Ahmed Administrator

Farah Ahmed was Payroll Administrator & she was absolutely fantastic. She had such a friendly disposition, which made the whole experience that much easier. Farah went the extra mile to make sure that I was in possession of all of the information I needed and did her utmost to ensure that I understood everything each step of the way.
Brilliant

12 December 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Collette,
Thank you for the lovely feedback.
I have conveyed this to Farah and she is delighted.
Best wishes,
Sumit

Rated 5 out of 5 stars

Excellent take home

Excellent paperwork and services. I must have spoken to atleast 10 umbrella services before going with DNS - they offer the most transparency and the maximum take home.

14 November 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Jimmy,
Thank you for the wonderful review.
We are glad to hear that you have had a good experience.
Best wishes,
Sumit Agarwal.

Rated 5 out of 5 stars

An easy service run by great…

An easy service run by great professionals.

14 November 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Steve,

Hope you are keeping safe in these difficult times.

Sorry for the late response.

Thank you for the amazing feedback.

Best wishes,
Sumit.

Rated 5 out of 5 stars

DNS have been a great team to work…

DNS have been a great team to work with! Clear and quick communication at every stage and always super helpful when I've asked questions. When contracting the last thing you want is a complicated invoicing/payment process the admin itself is enough to put you off - DNS have really helped relive this stress for me.
Would definitely recommend their services.

14 November 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Hi Nicole,
Thank you so much for reviewing our services.
We are glad to hear the team has been on top to assist you with the admin and compliance.
Best wishes,
Sumit Agarwal

Rated 4 out of 5 stars

Great to work with!

Farah was absolutely great, communication on point and answered any queries i had effectively.
Thank you Farah!!

4 November 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Thank you Sasa for your valuable feedback.

Best wishes,
Sumit Agarwal

Rated 4 out of 5 stars

I have been using the DNS since the…

I have been using the DNS since the last 12 months now.
The service has been excellent and I have no reason so far to change an umbrella company.
Farah and Harathi has been so wonderful at responding to queries and resolving them promptly and professionally.
The payroll and payments process is extremely efficient and always on time.
The honesty and transparency of the administration encourages me to recommend the service to other colleagues and friends and I will continue to recommend the service to other people. Emmanuel Oduntan

23 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service check in on you for things you may not even realise you need or haven’t done. Also any queries I’ve had have always been answered rapidly and I have left feeling like my questions have been answered in their entirety.

The service is very much appreciated.

Oh and that Perk Box has come in handy 😁

22 October 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Chuchu,
Thank you for reviewing our services and we are glad to know that the team has been able to assist with your queries.
Best wishes,
Sumit Agarwal

Rated 4 out of 5 stars

Great service and always available to…

Great service and always available to help.

12 October 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Hi AJ,
Thank you reviewing our services.
We are pleased to know that you are satisfied with our services and the team is able to take good care.
Best wishes,
Sumit Agarwal

Rated 5 out of 5 stars

5 stars for DNS as they are a very good…

5 stars for DNS as they are a very good umbrella company. I have a very good relationship with Farah armed and harathi who always go out of their way to help me whenever I email or call their office. they always pay me on time and always the correct amount plus the fee they take each week is not too bad compared to other umbrella companies I have used.

9 October 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Dear Jermaine,
Thank you so much for a great feedback.
We are pleased to hear that you are happy with our service.
Best wishes,
Sumit Agarwal

Rated 5 out of 5 stars

All of the staff I have spoken to so…

All of the staff I have spoken to so far have been amazing, really friendly and efficient they will go above and beyond to help. My pay goes into my account promptly and I never have to chase

9 October 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Hi Toach,
Thank you for such a wonderful review.
This will definitely boost our team's spirit.
Best wishes,
Sumit Agarwal

Rated 4 out of 5 stars

Excellent and friendly service

I have recently joined DNS and this have been a very good experience. I have mainly dealt with Farah who has been really helpful and friendly and it has been a pleasure for me as I am fairly new to using umbrella companies. The service has been excellent and I do recommend DNS umbrella for the good service.

1 October 2019
Unprompted review
Spry Pay logo

Reply from Spry Pay

Hi Anna,
Thank you for such a wonderful review.
We are glad to hear that you have found our services helpful.
Best wishes,
Sumit Agarwal

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