Worst experience I have ever had, trying to get a "free measure and quote". The customer service was terrible and the follow-up service, after I lodged a complaint, was non-existent. Don't waste you... See more
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Called SP Screens for a free measuring quote as advertised on their website - this in a bid to support local businesses and also to re-use this particular Service provider as I used them previously (t... See more
I paid the 50% deposit on 2 March 18 after being quoted a 5 week turn around time because they were busy. After 5 weeks I would call weekly to be promised a call back. That only ever happened once. Th... See more
Company replied
Expensive and awful customer service generally. Refused to come out and fix a screen that fell off window frame within 2 weeks of installing without charging service fee > $200. Would avoid at all cos... See more
Company details
Information provided by various external sources
Security screens are an essential part of Australian living. From keeping unwanted insects and intruders out, to ensuring your precious children stay safe, they make sense for so many different reasons. Problem is, as the demand for them increases, we’ve seen many new installation companies arriving on the scene, promising customers the world—and more often than not, failing to deliver. But that’s where SP Screens is different. We’re unlike our competitors SP Screens is a dynamic, fast growing security screen company with our head office located in Kirrawee. We currently service the east coast of NSW, from Wollongong to Newcastle, and Brisbane and its surrounding areas. At SP Screens we understand that our reputation is defined by our success, which is why we only work with the industry’s most reputable brands—brands like SecureView Eclipx and Xceed. As an Authorised Expert, we partner with SecureView Eclipx, Xceed and other quality brands because we only want to be associated with the very best products available on the market.
Contact info
Australia
- spscreens.com.au
1.7
Bad
23 reviews
Hasn’t replied to negative reviews
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Fantastic Service
I would recommend SP screens, they are highly affordable, reliable and provide a quality product. The staff are friendly, genuine and caring.
3 January 2017
Unprompted review
Reply from Spscreens
Thank you! We really appreciate you taking the time to post your review :-)
Excellent Service, Great Product and Price
An excellent experience from requesting quote through to installation. Customer focus and level of communication was superior, meeting my expectations, which is rare these days. I have no hesitation in recommending SP Screens.
4 October 2016
Unprompted review
Reply from Spscreens
We are thrilled to hear you are happy with your SP Screens experience and thank you for taking the time to review.
Great Service, Product and Price
Local Company in Sutherland Shire, pleasure to deal with, everything on time and as promised. Really good to deal with a professional group who value good customer service.
28 September 2016
Unprompted review
Reply from Spscreens
Thank you so much for your kind comments. We are so happy you’re pleased with your experience with our company and hope you’re enjoying your new security screen. Thanks again, Paige.
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