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Rated 1 out of 5 stars

Squire 39 padlock Cylinder failed on 2 padlocks,received replacements from Squire but one of them has now failed,exactly the same fault as before,the other one is fine its still in the packaging. Do... See more

Rated 4 out of 5 stars

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the... See more

Rated 5 out of 5 stars

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie... See more

Rated 5 out of 5 stars

Great lock easy to use. Good bright colour so not easy to forget, good visible deterrent. Reminder strap really helps when your minds on getting back on the road. Bought direct from Squire. Need... See more

Company details

  1. Security equipment

Written by the company

The British name in lock security since 1780, pioneering locks for the home, work and leisure. Toughness guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service


I bought a Henry Squire padlock, which became faulty. I emailed the company. I immediately had a reply saying there was a 10 year guarantee, plus the company would refund any postage, if I sent the faulty one back. I did so. Shortly afterwards, I got the new padlock and a cheque. Absolutely brilliant, and I would recommend Squire to anyone needing a padlock, which is actually strong and effective

26 February 2024
Unprompted review
Rated 5 out of 5 stars

A Great Company!

Two years ago I bought Squire locks for my garage and shed. One lock broke recently so I checked the guarantee. I was able to return the lock to Squire without proof of purchase. They replaced the lock and refunded my postage. Wow, what a great company!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Bought a Squire padlock in 2021. Needed to change the code number but (inevitably) couldn’t find the instructions. Emailed Squire , almost instant response from AnneMarie. She sent me the instructions and also offered to talk me through the process if necessary. Amazing service (like we had in years past) and the padlock is great as well. Many thanks.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

What a great product

What a great product! I bought the Squire Behemoth and the Defiant to secure my motorcycle. I am very happy with it. It really does feel like the strongest padlock in the world!

10 January 2024
Rated 4 out of 5 stars

DLOCK

Product is good solid U shaped bike lock. Bought to replace old one which lasted 15 years. Now comes with moveable cover section over lock which protects from weather.

16 January 2024
Rated 5 out of 5 stars

Squire lock a chain

I brought a second padlock a chain great bit of kit it works great I feel more safe with squire locks a chains thank you great item will shop with you again

20 November 2023
Rated 5 out of 5 stars

Was having trouble with a key

Was having trouble with a key, and none other than Mr Squire himself rang me up, listened carefully to the issue and resolved the matter in the best way possible: sending me a brand new lock. It's the best service I've received in a decade. Bravo Squire! Take a bow

8 December 2023
Unprompted review
Rated 5 out of 5 stars

I've been using a Squire padlock to…

I've been using a Squire padlock to lock my bike for 10+ years. Not only is this padlock the best that you could get in the market, but the after sell service is simply outstanding. High recommend!

24 November 2023
Unprompted review
Rated 1 out of 5 stars

Poor build Quality

The lock arrived and looked spot on, I was glad to be buying something British. however it broke as soon as I used it! and now I have to pay to return it. I cant understand why they would sell something that has such poor build quality.

23 October 2023
Rated 5 out of 5 stars

Simply amazing service…

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie at Squires. Absolutely amazing service. I returned the lock and it was replaced without hesitation and she even refunded the postage.
If only every company was this good. Thanks again Anne-Marie.

13 October 2023
Unprompted review

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