SRJWINDOWS Scotland Reviews 

1,372
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation team for arriving promptly, working with exceptional efficiency, protecting home flooring, and thoroughly cleaning up afterwards. Consumers also deeply appreciate the outstanding quality of the products, stating that the new installations are well worth the investment. A few other people also felt that returning to use the business multiple times highlights their consistently reliable service and trusted workmanship. Reviewers additionally noted the helpful showroom staff, informative sales discussions without any pressure, and smooth communication maintained from the initial visit through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt arrival of polite fitters who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and installation teams arrive... See more

Quality

Consumers find quality to be positive, expressing satisfaction with sturdy products and professional... See more

Product

Customers consistently note positive experiences with product, highlighting the impressive variety of options... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting a smooth, stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared workin... See more

Company replied

Rated 5 out of 5 stars

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better... See more

Company replied

Rated 5 out of 5 stars

From visiting the showroom right through to completion everything went smoothly with no problems. On the installation date the fitting team turned up early after phoning to ask if it was ok. The guy... See more

Company replied

Rated 5 out of 5 stars

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and sto... See more

Company replied


Company details

  1. Window installation service
  2. also in
  3. Conservatory Contractor
  4. Door supplier
  5. Double Glazing Installer
  6. Sunroom Contractor
  7. Window supplier

Written by the company

Welcome to SRJ Windows - Fife & Lothian's premier supplier and installer of Double Glazed Windows, Doors, Sunrooms, Porches, Garden Rooms and Conservatories. We are a family run company who have helped tens of thousands of people enhance their homes with our attentive personal service. Established in 1992 and based in Rosyth ( 5 minutes from the Queensferry crossing, north side ) you are invited to visit our new showroom which showcases our extensive range of products. Every single detail of your installation is tailor made and hand finished to your requirements for the perfect fit. When you become an SRJ customer you automatically become part of a very loyal team who will look after your new investment during the 10 Year Guarantee period – and that's a promise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,372)

151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New window installation.

From start to finish the whole process has been superb. The surveyor was very informative and the team of Stuart and Davey were excellent. They are extremely hard working and professional and have installed my new windows to a high standard. I would 100% recommend SRJ windows if you need to replace yours . Beautiful windows

4 August 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for your fantastic review! We're delighted that you're happy with the team's work, and I'll make sure to pass your kind comments along to them. We really appreciate your recommendation!

Rated 5 out of 5 stars

Front door replaced

Front door replaced, great quality and expertly fitted, very respectful of my property, after care service very in valuable, extremely competitive prices and reliable service...highly recommend

1 July 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for your kind review and recommendation. We really appreciate your support!

Rated 5 out of 5 stars

First class company from first to last.

First class company from first to last.
Great communication every step of the way. Was able to book an installation date to suit ourselves and was then completed in the time frame given.
The installation was first class as we worried whether we would have to redecorate but the guys completed the installation and we barely had to touch up our painting. We'd had Harling on our outside walls and I was pleasantly surprised to find that the installation was completed without much repair required. The guys highlighted where a repair was required and the follow up to repair it was smooth and we were kept in the loop as to the completion of the repair.
The installation of four windows went better than expected and can't praise the workmanship highly enough.
This was the second time we have used SRJ and we would thoroughly recommend this company for your replacement window requirements. Very professional from first to last with skilled and friendly fitters.
Fantastic, stress free experience.

12 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for your fantastic review and for choosing us again. We're delighted you were pleased with the installation, communication and workmanship throughout. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very pleased with new door

Very pleased with new door, good communication from company, work was to a high standard, would use this company again

13 March 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for the kind review!

Rated 5 out of 5 stars

New doors

I decided I wanted to replace my patio doors with French doors and also update the front and back doors due to the existing ones letting in drafts. The staff at SRJ Windows were fantastic, from an initial visit I did to their showroom, to a home visit, installation and follow up plaster work. All of the staff involved were helpful, professional and made the process easy.
The variety of options available were extensive and they provided guidance on the best options for my situation. I am very happy with the results, my purple front door makes me smile whenever i come home. The change from patio to french door has been great, especially in the warmer weather as it has allowed better connection betweem the house and gardens.
The quality of the doors and by the installation team was superb and I would definitely recommend them.

22 January 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for your lovely review. We're delighted you're enjoying your new doors, especially your purple front door! We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Very pleased with this job

From the initial contact there was no pressure. We never felt pressurised and had plenty of time to consider if we wanted to proceed. When we decided that we were going to accept the quote, we were given a complete breakdown of the various ways we could consider for payment.
When the team arrived to complete the job they arrived on time, were polite and tidy workmen. The whole job was completed on time and there was no mess left behind for us to clear away. We were aware that there are cheaper companies around, however SRJ have a good reputation and a first class 10 year warranty on their kit. Both my wife and I are well pleased with the new windows and the follow up service given.

12 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for taking the time to leave such a detailed review. We're delighted to hear that you felt informed and supported throughout the process. We truly appreciate your trust in us and are delighted that you and your wife are so pleased with your new windows. Thank you for choosing us and for recognising the value of our service and warranty.

Rated 5 out of 5 stars

Stress free installation.

Probably the smoothest installations we have had. The door met all our expectations.

8 April 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for your kind review!

Rated 5 out of 5 stars

From start to finish the company were…

From start to finish the company were great. Top quality products too. I would definitely recommend.

7 May 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for your kind words! We're delighted you were happy with our service and products. We really appreciate the recommendation!

Rated 5 out of 5 stars

Fab company

Second time using Srj, wouldn’t use anyone else.

5 May 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for choosing us again! Your continued trust means a lot!

Rated 5 out of 5 stars

New windows to rear of house

The team that fitted our widows were second to none they were courteous and hard working they also cleaned up before they left house was spotless

26 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for the lovely review! We're thrilled you had such a positive experience. I'll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Great Service and Windows

Great bunch of guys - great service - great product.
Always arrived when they said they would. Admin staff also very polite.

27 April 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for the nice words! It’s great to know you were pleased with the service and the product.

Rated 5 out of 5 stars

Excellent Company

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared working area.Excellent customer service from all staff, from first contact till completion.
Would highly recommend SRJ

19 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for your wonderful review! We're delighted to hear you were happy with the service from start to finish. I'll definitely pass your kind comments on to the team, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Highly recommend

Great product and great service from start to finish. Window fitters done a great job on the day, fitting 3 windows with no mess left at all.

5 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you so much for your nice review! We’re delighted to hear you’re happy with both the product and the service.

Rated 5 out of 5 stars

Dependable & informative from day one

Dependable & informative from day one. After sales reliability. I would recommend them to my friend and family.

8 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you very much for your kind words! We're delighted to hear you found us dependable and informative throughout. We really appreciate your recommendation to family and friends.

Rated 5 out of 5 stars

Really easy from start to finish

Really easy from start to finish. Ordering was simple and no sales pitch just recommendations then fitted within about 4 weeks. Arrived on time, no mess and done quickly. If it wasn’t for the lovely new door you’d never have thought they’d been!

10 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you for your fantastic review! We're delighted to hear the whole process was easy and straightforward, from ordering to installation. It's great to know the team left everything spotless!

Rated 5 out of 5 stars

Fantastic service

From the start to finish SRJ looks after their customers. I felt listened to, and they answered any query instantly. The day of the installation, the team informed me of how they would proceed and kept me up to date with everything. They made me feel at ease in my home. Would recommend SRJ definitely.

28 May 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you so much for your lovely review! We're delighted you felt supported throughout the whole process and that our installation team kept you informed every step of the way. We really appreciate your recommendation!

Rated 5 out of 5 stars

Great Service from start to finish!

From start to finish we had great service. Jill was knowledgeable and very friendly in the showroom. Darrel who came to measure up and provide the quote for the door was friendly and told us everything we needed to know and guided us perfectly to the product we needed/wanted. The fitting team were very prompt and efficient and tidied up any mess after themselves too! Very happy with our new front door! Great service all round - would recommend SRJ 😊

10 June 2026
SRJWINDOWS Scotland logo

Reply from SRJWINDOWS Scotland

Thank you so much for your lovely review! We're delighted to hear you had such a positive experience from start to finish. I'll be sure to pass your kind comments on to Jill, Darrel and the fitting team. 🤩

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look