SRJWINDOWS Scotland Reviews 

1,372
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation team for arriving promptly, working with exceptional efficiency, protecting home flooring, and thoroughly cleaning up afterwards. Consumers also deeply appreciate the outstanding quality of the products, stating that the new installations are well worth the investment. A few other people also felt that returning to use the business multiple times highlights their consistently reliable service and trusted workmanship. Reviewers additionally noted the helpful showroom staff, informative sales discussions without any pressure, and smooth communication maintained from the initial visit through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt arrival of polite fitters who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and installation teams arrive... See more

Quality

Consumers find quality to be positive, expressing satisfaction with sturdy products and professional... See more

Product

Customers consistently note positive experiences with product, highlighting the impressive variety of options... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting a smooth, stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared workin... See more

Company replied

Rated 5 out of 5 stars

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better... See more

Company replied

Rated 5 out of 5 stars

From visiting the showroom right through to completion everything went smoothly with no problems. On the installation date the fitting team turned up early after phoning to ask if it was ok. The guy... See more

Company replied

Rated 5 out of 5 stars

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and sto... See more

Company replied


Company details

  1. Window installation service
  2. also in
  3. Conservatory Contractor
  4. Door supplier
  5. Double Glazing Installer
  6. Sunroom Contractor
  7. Window supplier

Written by the company

Welcome to SRJ Windows - Fife & Lothian's premier supplier and installer of Double Glazed Windows, Doors, Sunrooms, Porches, Garden Rooms and Conservatories. We are a family run company who have helped tens of thousands of people enhance their homes with our attentive personal service. Established in 1992 and based in Rosyth ( 5 minutes from the Queensferry crossing, north side ) you are invited to visit our new showroom which showcases our extensive range of products. Every single detail of your installation is tailor made and hand finished to your requirements for the perfect fit. When you become an SRJ customer you automatically become part of a very loyal team who will look after your new investment during the 10 Year Guarantee period – and that's a promise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,372)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy happy happy.

I had SRJ windows put into my home 22 years ago, Woodmill crescent Dunfermline. They took out two windows and replaced them with a big bay window, then did all the house and doors. Not one piece of rubbish did I pick up or clean up, they were amazing. So a few months ago, we needed a new door in our new house. Straight back to SRJ, never even thought of going anywhere else. Again they left the house and garden spotless. Workmen were brilliant not just with us but the were good with our neighbours also. My new door... absolutely beautiful, strong and sturdy. And no draughts. I will have no hesitation in using SRJ again and again. I am always recommending them too. Brilliant. Thank you.

13 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review and for choosing us again. We’re delighted you’re so pleased with your new door and that our team left everything spotless once more. Your continued recommendations really mean a lot to us, and I’ll definitely pass your kind words on to the team. 🥰

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish. Great quality product and no hard sell or weird pricing to navigate, particularly appreciated as I was recovering after a break in. Finance options helped me afford another window which had been fitted in the 80s with only silicon holding it in. A relief to have a secure window and patio door now. The quality of the product meant the insurance company were happy to cover the cost of the replacement patio door, even though it wasn’t their preferred vendor.

20 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review. We’re pleased to hear you now feel secure with your new window and patio door.

Rated 5 out of 5 stars

Return customer

Return customer. Had SRJ Windows do some work before. Efficient and friendly service - guys were great at getting on with the job in hand and very clean. After sales care good too.

6 February 2026
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Reply from SRJWINDOWS Scotland

Thank you so much for your lovely review and for choosing us again! I will make sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Absolutely over the moon with our new…

Absolutely over the moon with our new doors , first class service from start to finish … worth every penny & highly recommend ⭐️⭐️⭐️⭐️⭐️

13 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for the fantastic review! We’re delighted you’re happy with your new doors and that you received first‑class service from start to finish. The recommendation means a lot to us 🤩

Rated 5 out of 5 stars

New front door

Quick to replace and kept up to date when plastering would be done. Office staff also called to make sure we were happy.

16 March 2026
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Reply from SRJWINDOWS Scotland

Thanks for the nice review! It’s great to know you were pleased with the installation and communication.

Rated 5 out of 5 stars

Good experience

No pressure selling. They were able to do the work quickly.
Staff were freindly and helpful. Job completed on time and finish was good.

24 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind review. We’re pleased to hear the process was pressure‑free and that the work was completed on time to a good standard.

Rated 5 out of 5 stars

Perfect team super efficient and love…

Perfect team super efficient and love the windows and doors. Looks amazing and would highly recommend SRJ

6 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for the great review! We’re delighted you’re happy with the windows and doors and really appreciate the recommendation.

Rated 5 out of 5 stars

I had your company before and was…

I had your company before and was delighted with both jobs

18 April 2026
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Reply from SRJWINDOWS Scotland

Thank you for your nice feedback and for choosing us again. We’re delighted to hear you were happy with both jobs.

Rated 5 out of 5 stars

Great by all the team

Second time using them as very good the last time and didn't disappoint this time either, install guys were very good and care taken
Customer service very helpful and always on hand to assist, had a slight mishap with the resttrictor (my fault) 3 days laster they came out fixed it and no charge cant ask more than that

2 April 2026
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Reply from SRJWINDOWS Scotland

Thank you for choosing us again and for your lovely feedback. We’re glad to hear our customer service could quickly resolve the issue for you. Your continued support is greatly appreciated, and we’ll definitely pass on the kind words.

Rated 5 out of 5 stars

Another great job

I have used SRJ on 3 occasions and on each one they have delivered as promised with quality products and teams who care about what they do

6 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your continued support and kind feedback. We’re delighted to hear you’ve been happy with our quality products and our team on each occasion. Thank you again!

Rated 5 out of 5 stars

Highly Recommend

I was recommended by my daughter who had recently had a new front door and windows fitted. My own front door was needing replaced and an upstairs window. I visited the showroom where I found the assistant to be very helpful. An appointment was booked for someone to visit my home. The rep was very knowledgeable and assisted me in making my final choice.
I was kept informed throughout and everything went exactly as I was told.
I am absolutely delighted with the door and would have no hesitation in recommending this company.

27 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review and for the recommendation from your daughter. We’re delighted to hear you were happy with the showroom experience, the advice you received, and the final result. It’s great to know everything went as promised, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Window fitting experience

The guys who installed the new windows were excellent. Very friendly, respectful, tidy and careful. I would highly recommend SRJ Windows. The quality of the overall experience from the first phone call to the after sales follow up service was exactly what we wanted. Definitely a first rate company.

11 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your wonderful review. We’re delighted to hear you were pleased with the entire experience, from installation to after-sales care. I’ll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Excellent Service

The staff have been great, from the salesman to the fitters to the after sales care it really does feel value for money. The windows and doors look great and have made a huge difference in our house. We needed a little bit of plastering afterwards which was followed up quickly and when was convenient for us.

27 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your fantastic review. We’re really pleased to hear you felt looked after at every stage and that the windows and doors have made such a difference to your home.

Rated 5 out of 5 stars

Very good experience with new door

Good experience from start to finish. Helpful sales experience, friendly and thorough survey, kept up to date throughout. Installation was trouble free, and the team not only did a good job, but were very pleasant and left everything neat and tidy. We haven’t a bad word to say.

27 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for such a lovely review. We’re delighted to hear you had a great experience from start to finish, and I’ll definitely pass this on to the team. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Installation of our windows were…

Installation of our windows were completed in one day, beating our expectations. Staff friendly throughout the process and great communication.

18 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind words! We’re glad we could exceed your expectations.

Rated 5 out of 5 stars

Replacing Windows

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and stone were required in the following days works completed. There was good communication all round.

10 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for your detailed feedback. We’re really pleased to hear the team arrived on time, worked carefully to protect your home, and kept everything tidy. We’re also glad our service and communication met your expectations. Thank you for choosing us.

Rated 5 out of 5 stars

Sjr Windows

The fitters arrived on time. They knew exactly what they were doing, very knowledgeable. Finished on time and left no mess. Good experience.

12 March 2026
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Reply from SRJWINDOWS Scotland

Thank you for the nice feedback! We’re pleased to hear the fitters were punctual, knowledgeable, and left everything tidy. We really appreciate you sharing your experience.

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