After trying to resolve my email problem for 4 days, and only getting typed messages on the Stablepoint site which I just couldn't follow myself, I eventually got a call back from John R at Stablepoi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Had a domain renewal problem: domains were showing as renewed in Stablepoint's system, but had been neither renewed nor invoiced for. Raised support ticket and got no response in fourteen hours.... See more
Company replied
Alif was extremely helpful and professional in assisting me with moving my email hosting to Zoho. He quickly added the required DNS TXT record for verification and configured the MX records perfect... See more
Company replied
Needed support from Stablepoint today as my emails weren't working correctly. I'm not the most technical person when it comes to computers, websites and emails but the support from Krasimira was brill... See more
Company replied
Company details
- #20 of 28 best companies in Web hosting company
- #4 of 5 best companies in Cloud storage service
- #7 of 7 best companies in Email service provider
Written by the company
Stablepoint provides fully managed cPanel™ web hosting, in a choice of 80+ global locations using cloud infrastructure from Amazon Web Services, Google Compute & others. Our aim is to focus on what makes hosting great: reliable servers, easy to use systems and fantastic customer support.
Looking to move Host?
Written by the company
- Quick Setup and Free Migrations by Super Tech Experts
- With years of experience in the industry our aim is to focus on what makes hosting simple and easy to manage. Our team will help you every step of the way with a free migration and domain transfer included with every package, and a choice of 80+ global locations so you can give the best possible performance to your users!
- Powerful Reseller Hosting Options
- Reseller Hosting & Premium Reseller Hosting options with Stablepoint. Enterprise SSD / CloudLinux / 24/7 Support / Free SSL Licenses / Free 2X Daily backups & Domain registration or transfer backed by a fully white-labelled platform - Join today and host with Stablepoint.
Contact info
London, United Kingdom
- 020 8191 9755
- support@stablepoint.com
- stablepoint.com
4.5
Excellent
984 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I think stablepoint provide Best…
I think stablepoint provide Best…
I think stablepoint provide Best performance web hosting with Excellent support team.
They solve any issue within a moment with Excellent support system. They helped effectively with any issue I faced.
stablepoint.com support is a model for how support services should work. Stablepoint's knowledgeable staff responds quickly with very, who provide actual solutions.
stablepoint.com is a best hosting provider in the world.
I use their services. I highly recommend stablepoint.com
11 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hello Allof Info,
Thank you so much for providing such a kind review for us today!
Reliable services, easy to use systems and fantastic customer support is what we are all about so its great to see this shouted out.
We sincerely appreciate the feedback, please let us know if there is anything we can help you with, 24/7.
-Sam, Customer Advocacy
swift response for support
9 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Kehinde,
We are thrilled to offer quick support to our customers! If you need assistance in the future please feel free to reach out at any time.
Maria
Customer Advocacy
Hajrul sorted out numerous things while…
Hajrul sorted out numerous things while on chat. Email issues and domain issues all sorted. Absolutely amazing service from the, Thank you!
9 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Scott,
Thank you for highlighting Hajrul in this review, I have made sure to let the team know. It is great to see that a few of the concerns you had got resolved all in one live chat. We are always here to support, please reach out anytime.
-Sam, Customer Advocacy
We've been working with Stablepoint for…
We've been working with Stablepoint for several years. They have always been really knowledgeable and helpful. They have also been available in a timely manner out of hours.
7 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hello Tell Tale Travel,
Thank you for taking the time to leave us this review and contacting us, it's so great to see that we have been working together for so long. I also appreciate our teammates getting praise, we have made sure to pass this on to them. Here is to many more years, we look forward to supporting you.
-Sam, Customer Advocacy
Amazing service and amazing support <3…
Amazing service and amazing support <3 thank you team
1 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Tamer,
Amazing service is amazing to see, thank you for taking the time to contact us and leave us this lovely review.
I have made sure to pass it on to the team and we wish you all the best for 2025.
-Sam, Customer Advocacy
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi there,
Thanks so much for the 5 stars! We really appreciate your support, let us know if there is anything else we can help with!
Thanks,
- Kaitlin, Customer Advocacy
I have subscribed to stablepoint for…
I have subscribed to stablepoint for more than 3 years, all services and hosting quality are very good, thank you Mr Viktor and the entire team who always help us
1 February 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Samsul,
Thankyou so much for taking the time to leave us such a kind review, we really appreciate your longstanding support! It's wonderful to hear that our team, especially Viktor, is continuously providing the high level of support we strive for. Let us know if there is anything else we can help with!
Thanks,
- Kaiti, Customer Advocacy
Alex was very efficient and helpful
23 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hello Nick!
Thank you for highlighting Alex with this review! We appreciate him as a teammate and have passed the 5stars to the team. All the best, please reach out to us anytime you have further questions!
-Sam, Customer Advocacy
Hajrul Made it quick and easy.
21 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hey Nichole,
Thanks for the 5 stars, what a treat to read! We're so glad that Hajrul solved your queries quickly and easily, we look forward to assisting you again in the future!
Thanks,
- Kaiti, Customer Advocacy
excellent customer service
They are so helpful when it comes to Customer Service. Very fast. Very responsive. Really appreciate the support and help. If one doesn't know how to do it, then just ask someone else and they will solve it for you.
20 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Matt,
Thank you for your kind words! We're so glad to hear you found our team fast and responsive. We always aim to provide the best support possible, and if one of us doesn’t have the answer right away, we’ll make sure to find someone who does. Your appreciation means a lot to us, thank you for sharing!
Thanks,
- Kaiti, Customer Advocacy
Effective tech support
Great, detailed, prompt, effective tech support.
17 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hello Pantelis,
What great words for to describe our team! Thank you for taking the time to contact us and leaving this review. We wish you all the best for 2025 and the future, reach out anytime you need help with your services!
-Sam, Customer Advocacy
Very good support and prompt responses…
Very good support and prompt responses to my support ticket, thanks to Nikolay and Irfina for resolving my issue.
16 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hello Chris,
Very good support is very good to see! Thank you for contacting us and shouting out two of our wonderful teammates, Irfirna and Nikolay. We have made sure to let them know they made a positive impact, we remain here if you need anything else!
-Sam, Customer Advocacy
123.reg to stablepoint, service as it should be.
We were migrated to 123.reg from tsohost over the christmas period. It didn't go well and problems that I couldn't get a resolution or even answer to compelled me to seek a better alternative. Found out about Stablepoint and from the very beginning my experience was excellent. Helped in selecting the right hosting options and all my questions answered quickly and comprehensively. Everything migrated over and all set-up properly within hours of the first contact, our emails and website are all now on stablepoints servers.
I have no hesitation in recommending them.
15 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Paul
It is wonderful to see such a positive start to your journey with us!
We appreciate that you have chosen us and so quickly have chosen to recommend us and have passed it on to the team so we can keep up the good work.
All the best for 2025, we remain here and ready to answer any question you have on your services!
-Sam, Customer Advocacy
Stablepoint. Stable, and that's the point!
I moved my web hosting to Stablepoint a year ago when my previous host sold out to a big faceless corporation with lacklustre support. From the start, Stablepoint's support team were really helpful migrating my data, and although I've rarely needed to call on them since as they've been nothing but reliable, they have always solved whatever I've thrown their way. Bravo!
14 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Torquil!
Thank you so much for sharing your experience! We're thrilled to have been able to help with your migration and even more delighted to hear that your hosting experience has been smooth and reliable since then. It's our goal to be there when you need us, and we're glad we could resolve any challenges you encountered. Your kind words inspire us to keep delivering the best service possible. Bravo to you too for trusting us with your hosting needs!
Thanks,
- Kaitlin, Customer Advocacy
ON-THE-BALL REPRESENTATIVE
Representative, Nicolas R. quickly replied and extremely concisely gave me all the information I needed to proceed with my next steps with my account.
10 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Claude,
Thank you for taking the time to leave us this kind review! We continuously strive to create excellent client interactions, and it looks like Nicolas was able to provide quick and easy support so that you can get back to doing what you do best! We look forward to assisting you again in the future, feel free to give us a shout whenever you need!
Thanks,
- Kaiti, Customer Advocacy
Great tech support for an idiot
Great tech support for an idiot. Honestly I dont know why I try and build websites, I am clueless but I still persist in doing them. I bought a new domain this morning and instantly had to start a chat to say "talk to me like I am five, how do I install Wordpress and connect this to my hosting".
Simeon answered the call and walked me through it patiently to show me how to do it, offering along the way to install an SSL cert for me to.
My ISP is not playing ball and I need to contact them which made logging in a challenge from 4G on my phone rather than my computer but Simeon kept trying and did it all for. Not leaving the chat until I was a place where I could then start building the website I wanted.
This is why I love Stablepoint, not just for techies who know what they are doing but for 55 year old grandmothers who come up with an idea for a blog related to tea on a Friday morning.
Thank you Stablepoint, and thank you Simeon.
10 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hey there!
Thank you so much for your kind words! We're thrilled to hear that Simeon was able to guide you step-by-step and ensure you felt supported throughout the process. Whether you're a seasoned techie or just starting out, we’re here to make things as simple and stress-free as possible, no matter the challenge!
We can’t wait to see your tea blog come to life. If you ever need help again, you know where to find us.
Happy blogging,
- Kaitlin, Customer Advocacy
Switched to Stablepoint years ago and never looked back!
I switched to Stablepoint just as they were setting up a few years ago and I have never looked back. There is no better hosting company period, apart from their very reasonable pricing they have a support that is second to none.
Usually at least once a year I get myself into a crisis and within minutes of raising a support ticket my problems are resolved like magic, this time it was Reza who jumped to my rescue.
If you want a perfect Hosting Service you have found it with Stablepoint
9 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi ArtrA,
Incredible to read, thank you for choosing us! There is no crisis too big for our teammates to help with, it just takes a chat or case and we are working on it. I will have to say, Reza is such an asset to the team, so we love to see him get recognised!
All the best, don't forget we are here 24/7 if you find yourself with questions.
-Sam, Customer Advocacy
Nicolas R
Nicolas R. helped me quickly resolve a problem with the email server. I really appreciate that live chat was set up for this type of situation. Thanks for the help.
9 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Ismael,
Thank you for this kind review, getting this resolved is what we do best! We have made sure to let Nicolas know that he made a positive impact with your issue, please let us know if there is anything else that needs attention or if you have any other feedback!
-Sam, Customer Advocacy
Excellent support from Nicolas R
Excellent support from Nicolas R. Thank you.
8 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hi Phillip,
Thanks for the 5 stars! We're so happy to hear that Nicolas provided you with excellent support, we expect nothing less from our dedicated support team! Please feel free to reach out again, we're always here to help.
Thanks,
- Kaiti, Customer Advocacy
Excellent service.
Excellent service.
I have used the technical support a few times and they are always able to help. Simeon was very helpful and managed to help me resolve the problem
8 January 2025
Unprompted review
Reply from Stablepoint | Cloud & Unlimited Reseller Hosting
Hey hey,
Thanks for the 5 stars! We're very happy to hear that whenever you need tech support, you know you can always come to us! We've shared this lovely review to the rest of our team, we look forward to assisting you again in the future!
Cheers,
- Kaiti, Customer Advocacy
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