Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. #15 of 25 best companies in Audio-visual equipment supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good vibrations or not?

Everything about Stack is great. The advice, help and communication with the company is first rate. The product is well packaged, arrived promptly and best of all works fabulously well. Having used Stillpoints throughout my system I was surprised that this well priced product could improve the sound of my system. Very pleased indeed. Thank you Stack!

5 August 2024
Rated 5 out of 5 stars

The EQ is an audiophile game changer

The EQ is an audiophile game changer! I have six components now isolated with the EQ. Clarity, a wider soundstage, more detail and a greater feeling of presence in my playback are the attributes of success with this solution.

The service and the intimate customer experience has been excellent.

Well done Stack Audio and please keep the innovation coming!

29 July 2024
Rated 4 out of 5 stars

Frankly

Frankly, performance wise, I was hoping for a bit more. These are comparable to what I have been using previously on the two components I’ve tried them on- my DAC and phono stage. On the positive side my previous product was a rather ungainly two piece affair comprised of a puck and cone. The EQs are easier to place and the look good.

22 July 2024
Rated 5 out of 5 stars

Josh was very helpful and super quick…

Josh was very helpful and super quick to reply back even before I placed my order. He was also great with keeping me updated on the my order status and tracking information in real time! The Auvas shipped immediately and arrived within a couple of business days of my order.

19 July 2024
Rated 5 out of 5 stars

Outstanding

Outstanding, very well designed products. The Auva EQ isolators represent the kind of thoughtful solution that seems a bit opaque and hard to imagine from the onset…until you try it and then makes absolute sense. The difference it made with my preamp was astounding. They literally pulled away the microphonic distortion caused by the casework picking up the ambient waves from my small listening room. Suddenly the realism and detail I knew was in there somewhere was clear, appearing from the dark. It was the last - but most important - thing left to do with my system. Well, except for getting three more for my Dac!

24 July 2024
Rated 5 out of 5 stars

Flawless product and service.

The guys at stack audio are always willing to offer advice on the use of their products - (which incidentally are crazy value for money.) without ever being pushy. The money back guarantee gives confidence, and nothing I have bought will be returned. In fact I will be buying more in future and recommending to friends.

23 July 2024
Rated 5 out of 5 stars

Bought EQs

Bought EQs , Auva 70 and smoothLan all great well made products each one enhancing my system really opens up everything. Good communication regarding expected delivery.

19 July 2024
Rated 5 out of 5 stars

Great upgrade

Great speedy sevice,
Nice quality products, reasonably priced, really make a difference in my system, cleaner more detailed,big improvement small price.

19 July 2024
Rated 5 out of 5 stars

A smooth and professional transaction

Everything in this transaction went exactly as it should-communication was clear and cordial, and the item was shipped in the promised time-frame, safely packaged. Tracking information was provided so I had a very clear idea of when to expect delivery. Excellent company to do business with.

15 July 2024

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