Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. #15 of 25 best companies in Audio-visual equipment supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The online ordering process was easy…

The online ordering process was easy and relatively simple. Their products are well described making the decision to purchase straightforward and effortless. The fact that their products and customer service has been exemplary, ensures repeat business which I am happy to oblige. Thank you Stack Audio for helping elevate my system’s performance!

9 December 2024
Rated 3 out of 5 stars

I thought the company was excellent in…

I thought the company was excellent in the no nonsense dealing with the product not working well in the context of my system.
So for a company I would give 5 stars for the Lan smooth network filter I would give 2 due to the constant cutouts

13 December 2024
Rated 5 out of 5 stars

Stack Audio Auva EQ Isolators, Serene turntable puck and mat.

Innovative products of the highest fit and finish, that really work. The nicest people in the audio industry, who communicate with customers and ensure that they return to buy. I started with two sets of the extremely effective Auva EQ Isolators for my turntable and power amp and returned for the Serene puck and turntable mat, which have a special synergy and really work well together. If I wasn't already a user of Townshend Seismic Podiums for my loudspeakers, I would definitely be in the market for Auva 100 footers.

10 December 2024
Rated 5 out of 5 stars

Everything works as advertised

Everything works as advertised. I have the Auva 1's and decided to order another set for my CD transport. While ordering I decided to also order the Serene record mat and stabilizer. I had seen a couple of positive Youtube reviews so I pulled the trigger. There are many upgrades one can do that have a marginal influence but not this one. The sound just seemed more defined, refined, and succinct. It's as if my top of the line Dynavector was pulling out more info than it ever had before. I'm 69 years old with tinnitus and if I can hear it....

7 March 2025
Unprompted review
Rated 5 out of 5 stars

SMOOTHLAN REGENERATOR

SMOOTHLAN REGENERATOR. No Switch and no other filters between router and Aurender N200. I really did not know what to expect as this is the first network filter I purchased. I was a little shocked to be honest. Noise floor dropped, there was now more detail, instruments sound more real alive with better dynamics. Sound stage is now taller and wider. So impressed I have ordered 4 sets of Auva EQ’s.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

My most significant system upgrade.

First of all the customer service and communication is exceptional from this company Josh is very helpful and is always willing to give advice on what is best for your individual system ie AUVA’s suit different weights of equipment.

I purchased the AUVA equipment isolators for under all my equipment including the AUVA 50, 70 and 100’s speaker isolators for under all my speakers as I have 3 system’s, they truly made an audible difference to my systems ie opening up the sound stage improving the bass etc. once you have tried them you won’t want to send them back. In my system’s it was a significant upgrade.

I also have the new Stack Audio Serene mat and Serene record stabiliser for my Garrard 401 another great product.

Overall a very happy customer.

2 December 2024
Rated 5 out of 5 stars

Don’t think twice just bite the bullet and buy them

Both the EQs and AUVA 70s made an immense and immediately noticeable improvement to the sound of my system.These really work and I feel should be obligatory in any system where Clarity, Presence, Imaging and Soundstage are necessary requirements. These are great products and great value

19 November 2024

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