Fantastic customer service. They kept two orders for me, for months in their showroom without charge. Always very responsive and helpful on email too. The products are in perfect condition.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent from start to finish. We went on a Saturday to buy a washing machine. The gent was very helpful and friendly, as well as being able to offer the right advice. We purchased one and they b... See more
The graded fridge freezer we bought was delivered on time, and we were kept informed of its progress at all times. Delivery is kerbside only, but we were aware of that. The website had photographs... See more
The whole experience was excellent from going in they were really helpful, good prices and good quality goods. The delivery was smooth. Would use again and would recommend them to family and friends... See more
Company details
- #15 of 136 best companies in Kitchen supply shop
- #19 of 134 best companies in Appliance shop
- #32 of 189 best companies in Electronics store
Written by the company
Welcome to Staffs Appliance Centre – Staffordshire’s No.1 Graded Appliance Retailer Proudly independent and established in 2016, we’re based in the heart of the Midlands and offer unbeatable value on top-brand appliances. ✨ Why shop with us? Huge choice of trusted brands including Bosch, Neff, Siemens, Beko, Hotpoint, Candy, Hoover and more Over 400 freestanding & built-in appliances on display and ready to take away today Expert advice and friendly service from our experienced team Free local delivery on selected items & convenient Click & Collect service Flexible finance options available with Snap Finance & Klarna 📍 Find us just 15 minutes from Junction 16 of the M6: 40 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6DP 📞 Call us on 01782 943387 or pop in and explore our warehouse showroom. See why so many of our customers recommend us and keep coming back time after time. 👉 Your one-stop shop for quality graded appliances at unbeatable prices.
Contact info
40 The Boulevard, ST6 6DW, Stoke-on-Trent, United Kingdom
- 01782943387
- staffsappliancecentre@gmail.com
- staffsappliancecentre.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price, sorted same day
Was able to replace a broken kitchen appliance same day for a much better price than I could find elsewhere. Staff really helpful and managed to sort us a replacement product within about 10 minutes.
30 May 2025
Very satisfied with the service i…
Very satisfied with the service i received,nothing too much trouble,prompt and on time with delivery and fitting the washer and removing my old one.
28 May 2025
Great company excellent service
Fantastic shop very helpful bought our fridge freezer delivered on time great delivery man and his helper a great plus no delivery charge if I need anything else that’s the place to go very competitive thank you
28 April 2025
Good items and good service no messing…
Good items and good service no messing about, job done thanks 👍🏻
24 April 2025
Superb service
Knowledegable about products and their suitability.
Prompt delivery.
Excellent customer service. Very friendly.
Highly recommend. Will use again.
24 April 2025
The item was exactly what we wanted
The item was exactly what we wanted, the store guys were great, no lurking in the background and delivery only 2 days later.
The delivery guys were absolutely great, no messing about and helped to place it in the best position for us.
100% rating
30 April 2025
Unprompted review
Great service from staff
Great service from staff, would highly recommend
17 April 2025
Unprompted review
Great service very helpful delivery on…
Great service very helpful delivery on time and very helpful Thank you
4 April 2025
Very proactive service
Very proactive service, ensuring we knew exactly what was happening, at every stage from order to delivery. Very competitive. Great company to deal with.
3 April 2025
Excellent service
Immediately after ordering online I received a follow up phone call confirming the order and delivery information. The delivery was as scheduled and the cooker hood I ordered was exactly as described, grade A and in perfect condition.
26 March 2025
Will use again
It’s a long time since I’ve experienced such a first class service and staff-if looking for this type of purchase this company will be my first stop
26 March 2025
Excellent from start to finish!
Excellent customer service from start to finish, well worth the 5*’s.
Great communication and a new freezer at a great price!!
27 March 2025
Unprompted review
Excellent customer service even covered…
Excellent customer service even covered their shoes to protect my carpets five stars from me
25 March 2025
Really pleased
Really pleased. Was informed every step of the way. Would recommend. Thank you
17 March 2025
Unprompted review
Honest friendly staff
Honest friendly staff, delivered the washer bang on time , took the old one away, well happy 😊
5 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.