Stagecoach Bus Reviews 539

On the 24th January at 9:30 pm I boarded bus 19 from Liverpool City centre to kirkby right before getting to the Stagecoach garage/bus stop everyone had gone down I was the only one left in the bus the driver checked his camera for the top level and the down level and saw that I was the only one left, he went back on the road and turn right then I ask him where he's going and he said he's not going to Kirkby again that I should get down and cross back and go wait for another bus, this is about 10pm, I cross the road to the stagecoach bus stop and waited for over 30minute before another bus 19 came, that was inconsiderable and dangerous for me as a woman or anyone else to be treated like that.

Stagecoach is attempting to coerce people into buying tickets when they already have them. The latest scam is the key word on the app screen not refreshing, which results in drivers forcing people to buy more tickets, even if they have a valid weekly or monthly ticket. Fraudulent behaviour, Stagecoach. Stop it.

If I could give less i would. Thee most shocking service in all of scotland, both customer service and bus. Broken down buses, buses leaving early, be kind to our drivers? How about your drivers be kind too, respect is a two way streak.

The Oxford tube no ventilation or WiFi just increased prices
Driver says he can’t control either
Stagecoach often inflict misery on their travelers

I was trying to make a payment to get onto the bus and it wouldn’t allow anyone’s card. As card is so requested for payment nowadays it’s the only means of payment I had on me. I then said I will book it online and proceeded to do it in front of the driver, he then mocked me because for thinking he said port instead of court, I am hard of hearing but also it is just genuinely loud on a bus. This happened on my short journey from ore to Hastings town. This bus was the 322C didn’t catch the drivers name although it was at around 10:20 this morning. Very disappointed.

Well, stagecoach bus company has managed to pull a fast one yet again!! Am I surprised..

Not in the slightest!!

Picture the scene if you will. I go out this morning with my fare money in my hand for my weekly mega rider plus (£36.00). To my surprise I am told by the driver that my fare has gone up by £2.80 and my weekly ticket is now £38.80

Now I know that prices go up every year, but its normally in April and there is also some prior warning.

No signs on buses, and the driver did not warn me when I was on the bus on the 30th or 31st December.

Have a heart stagecoach. Not every one has access to a computer or Internet, especially the elderly (an 80 plus gentleman was told this morning that he should have googled it before travelling. The driver was not having it that he didn't own a computer or a mobile phone).

At the end of my journey I asked the driver why there were no signs up at bus stops or on the bus. He said that they were in the office gathering dust and were not given out to anyone. If I didn't have to rely on the bus to get me to work, I really would not bother.

Stagecoach Cambridge PR2 user.

Stagecoach. Your timetable states that the next number 9 bus from Exeter goes at 7:20am according to your timetable. Yet at the bus station it says 07:55!!! Holiday is now over, some of us do actually have to get to work. Please could you get your sorry a*** in gear and do your job? Too much to ask?

Bus was 15 minutes late. The seats are awful They are at 90 degrees No backward slant. my neck was in agony. The driver also seemed to dislike the fact that he had to deploy a ramp for a disabled passenger

1 star is being generous, what should be a reliable service - 727 Aberdeen Airport to City Centre is a pure unreliable, hit & miss, might come might not come joke of a service. Last minute cancelations are the normal now, just another example of tge mess this country is in.

Mattlaacman was very nice and it was a good journey from St Neots market square to longsands Road st neots

Stagecoach Newcastle needs to sort out their management all together. With no traffic buses are still not running, people are waiting 30-50 minutes with constant cancellations. It's winter u know, cold, windy and rainy. Management should use the services to get to work and home to see what a rubbish service you guys are providing. My xmas wish ll be a lot of u to get fired. Happy Xmas for the public I guess taraa

Bus delayed 3 times, late to work

Awful buses never come I had to wait an hour they are very dirty and just bad environment please just get here on time and be clean also drivers are lazy and rude to all and rolled there eyes at me I’m
Absolutely disgusted by you and I will not ever give you a good review

Why in a society that is going cashless do Stagecoach insist on cash for a weekly pass?They use it funds organised crime argument.So how come only payments to Stagecoach by card do this and not payments to other company's?Also when you do bring cash they usually give you a Stagecoach only pass when you ask for an any bus pass.Why are these the same price?It's so confusing,some fares you can pay by card some you can't and drivers giving you the wrong passes.While I admit it us probably a bit confusing for the drivers.Its much more confusing for a customer.They seem to change rules every week.Rules different on every company in bee network.Stagecoach worst offender.Should be glad when Andy Burnham takes contract off them.Though that could mean more fragmentation of the bus service more bus specific rules,more different passes for the same price that do different things,more confused drivers,more unhappy customers.

Always late never on time 505 spalding to kings always. Most of the bus drives can do with a lesson in customer service very rude or ignorant. But no point in potting a bad review course they take no notice.

Very bad in the night

This lovely man called Jonas served me on the number 9 park and ride today. He was friendly, helpful to all the customers directed, an old couple to where they'd find the shops, letting a disabled person cross in front of the bus and just jolly in the face of grumpy customers at delight to have serving us an asset to your company

The bus didn't complete the advertised route. The driver was apathetic to the impact of their poor service. Pathetic overpriced service at 2£ the mayor Andy burnam should be ashamed.

What a truly shocking bus company this is. I have had the misfortune of having to use this bus company for my travels as I do not drive. I want to make a complaint about your rude drivers, my driver in particular was over an hour late last night, waited in the freezing cold as bus after bus came and picked up other passengers who came and left before me. I stood there in the freezing cold as the time for the bus arrival got later and later. It eventually turned up over an hour late than scheduled. Said to the driver you are over an hour late, his response was " I don't care how late I am". Your drivers are rude and impatient when dealing with customers. This is not the first time that your buses never turn up when they are scheduled to. In future I am going to get the train

Ask at a bus station if can tell me about bus times got told to read time tables and I said struggle we numbers still never got help thanks peterhead