Stagecoach Bus Reviews 539

Abseloutley horrible, always a minimum of 20 minutes late, never had an experience of a bus actually being early or on time. Today I had to of left my house to get on a bus which is 2 hours earlier than (the one according to the timetable) I should’ve gotten- I ended up being 30 minutes late to the place i had to be. They train new people on the most busy times and days and make everyone late, blaming it on Exeter University for having an open day saying more students are getting on buses, they are the ones who have to fix their timetables, amounts of buses on the route and train new employees on non busy days. These buses are bullshit, yet I still have to take these as i have no other option.

Appalling.
This service used to be reliable. Now, it's a wonder they're still operating. They're constantly late, or they cancel services altogether without any sort of explanation or even apology. They make it abundantly clear that they don't care about their service users or their needs, as evidenced by the continuous timetable changes.
Get it together Stagecoach! You're unfortunately the only service for some people!

Driver no.640745 charged pensioner full fare with bus pass, stagecoach website says £1.50 before 9 30am?
His attitude was disgusting, he should be sacked!

Have spent 2 hours trying to print out a bus time table for the 600. I have used my chosen route many times. Now I am told that the info I enter is not supported! The best I can do is get a timetable with only selected stops on it and mine is not there. I only need to reprint my old schedule because they have updated it. And no, I do not need a ticket. I have had a bus pass for 30 years. That makes me 90+ years old!!

Had to buy two day riders in one day because app crashed just as bus arrived and when opened again said i had no tickets

Bus was already in station and ready to leave. As I got to the doors he pulled away. The driver could of easily of opened them and let me on.

I don't often use a bus but did in Plymouth this week. The bus was clean, the driver was friendly and very helpful. Credit were credit is due, this is a great service and I thought it needed saying.

I dont understand how the first bus of the day at 05:04 (bus A ) in Cambridge can manage to run late... what's the excuse? It's not like we have jovs to be on time for...

Every day, the service is becoming increasingly unreliable, with buses consistently running more and more late. This has been a recurring issue, and it feels like the service quality is getting worse over time. Unfortunately, this is one of the poorest bus services I have experienced in the UK.

My son relies on the bus, they are constantly cancelled, never arrive or even drive straight past him at the stop! I then have to drive out to fetch him. They have now changed to hourly and still cancel. Utter useless service and management. Appalling service and company.

use public transport to commute to work from Alyth to Coupar Angus. The road is closed once again and I have to use the shuttle bus to Maigle. The bus 57 goes from Meigle to Blairgowrie and although it passes through Coupar Angus it does not stop in the only town on the way. People work in Coupar Angus and it is a misunderstanding and even extreme nonsense that in Alyth the shuttle bus driver sells tickets to Coupar Angus, but does not stop there. Do I have to beg every day when buying a ticket to Coupar Angus to stop where I work and 1000 other people? Is it so difficult for the driver to stop the bus in Coupar Angus without begging and pleading? This whole situation is just extreme nonsense for someone thinking.

The people that ride the buses the old arragont men that bully the public and it’s okay, speak to people how they want to , makes me never want to get the bus again I will not be disgrace.

Caught the 29 at 9:30 ish this morning. The bus driver was lovely and energetic. Wish all bus drivers could be like this.

This bus company’s card machines are awful me and several other people around me struggle with the fact sometimes the machines just say your card has declined. Well it shouldn’t have because I have enough money to pay the 2 pound fee. It is so unreliable and such a gamble. I shouldn’t have to question if I’ll be at work on time because the card machine may just decline my card for no reason. It is so unreliable and for travel we should be able to rely on the company to get us from a to b or a train. I have now missed 2 trains due to this costing me around 50 pounds. Honestly they need too do better.

Waited for the H bus in the High Street. This service is scheduled to arrive every 30 minutes. Bus was due at 13.10pm - no bus came and the information screen at the stop was not working. Waited for next bus which also didn’t turn up! I had an appointment at 2pm at the hospital so managed to walk in haste to Sidwell Street to get a taxi. Very disappointed that this service is so unreliable and that there is no information available online or at the stop.

Genuinely would give this service a 0 if I could. It’s a shame
I can’t avoid using stagecoach all together if I didn’t need to use it for work.

The bus is over full at st Margaret’s every single day for 5pm workers. I live 25 minutes out of the city and get home at gone 7pm every day it’s absolutely horrible. I’ve called and emailed and expressed concerns multiple times, they don’t care.

Horrible vile and uncaring company taking advantage of the people who are forced to wait. Multiple times I’ve sat on that bus and the driver has gotten out, doors open having a cigarette all while there’s a queue literally out the door at the bus station.

People who get on at the second stop are literally squished and crammed together. Horrible company

Been double charged atleast twice. When it flashes red on tge card reader and you have to retry, it's charged me for both times. Told to send evidence but with banks no longer doing paper statements and you can't screenshot the app. You've got no chance. Using cash from now on.

After contacting Stagecoach about a driver that constantly didn't stop at a stop customer services were absolutely useless i gave the date and time of the day he was driving on one occasion but that wasn't good enough they wanted every single date and time of every single occasion now how are you ment to remember that just absolutely stupid so obviously they have no intentions of taking your complaint seriously no wonder people don't use public transport

Currently sat on bus 4 from sidwell street going to cranbrook.
Very rude bus driver.
All the customers even commented our rude he was
I walked on bus as open doors and he was rude.
He said you could have waited.
Being in mind people did not get off bus.
I said sorry I don't normally get a bus and he rudely said well common corsetcity.

Very disappointment with stage coach and lets down the city with drivers like him after having a lovely night in the city.

Worst service ever. Most of busses are not turning up at all. You can wait for a bus forever.
I think they have a target amount of people to get them stressed out