Item required was available and sold at a fair price in comparison with corporate services. All was packed and posted within hours of the order being made - complete with courier and tracking. (Often... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In recent weeks I have twice ordered Denby mugs from Staines and Bright. On both occasions my order has been competitively priced, well packaged and quickly dispatched. Very happy with my purchase, I... See more
Company replied
I wanted an organiser for my screws etc and the one I found at Stains & Brights was perfect for the job (and cheaper than the B&M equivalent!). The item was well packaged and came exactly as promised.... See more
Company replied
I will be looking into what this company offer very soon. I only had a small order but was so impressed . The whole experience was so professional. I was kept informed and updated. I thought, if they... See more
Company replied
Company details
- #14 of 48 best companies in Paint shop
- #53 of 186 best companies in Garden centre
- #119 of 375 best companies in Gift shop
- #36 of 92 best companies in Hardware Shop
- #40 of 132 best companies in Kitchen supply shop
- #5 of 18 best companies in Vacuum Cleaner Shop
Written by the company
A family run business for over 60 years. Hardware - gifts - petfood - garden tools - hand tools - small electrical appliances - cards - key cutting
Contact info
81 Church Rd, CO5 0HB, Colchester, United Kingdom
- 01621 815450
- sales@stainesandbrights.co.uk
- stainesandbrights.co.uk
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Great product. Good packaging & rapid delivery. Nice to support a Family run business.
1 July 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad your order arrived quickly!
Wow! Great Service.
Wow! Ordered online Saturday, delivered & installed Monday. Guys installing very pleasant & did a great job.
8 July 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad to have been able to help!!
BOSCH TWK4M223GB-1.7 Litre Jug Kettle-Black.
This kettle has an easy to open lid with an accurate/
precise measurement scale displayed on the side of the Kettle-even showing one cup minimum.-It is an attractive colour scheme,-Black/Silver/Red which
compliments/Matches the Toaster.-When switched on
the Kettle lights up Red which clearly shows the water as it boils and is also a smart colour.-I am very pleased and completely satisfied with this Kettle and
recommend it to anyone.-This Kettle and matching Toaster has definitely improved my Kitchen. -Thankyou to Staines & Brights Ltd for your prompt
delivery of this Item and also to BOSCH for designing such a smart looking product.
1 July 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad you are happy with your order of the Bosch TWK4M223GB
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad your order arrived quickly and safely!
I bought these drying racks for my…
I bought these drying racks for my brother from Staines and Brights. They are much better than anywhere else. They dry more clothes above the bath utilising all that vertical space. Other drying racks are so low and I cannot see the point. Great shop, well packaged great delivery all of that.
26 June 2024
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad your order arrived quickly and safely!
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad your order arrived quickly and safely!
Reply from Staines & Brights Ltd
Thank you for the 5 star review! we are glad your order arrived quickly and safely!
Wanted to replace an old towel rail
Wanted to replace an old towel rail, was an match in size and design. postage was high but product its self was reasonable.
21 June 2024
Reply from Staines & Brights Ltd
Thank you for the 5 star review!
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your order arrived quickly :)
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your happy with your order.
Good to deal with
Clear web site, Good quality product which arrived on time with good communication. Price was more than competitive too. Will probably buy from S&B again.
19 June 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad you had a positive experience shopping online with us!!
Brilliant service.
Ordered at lunchtime Monday and it arrived Tuesday morning. Amazing service. This was my second order (didn't order enough paint 1st time) and both times were equally as good. Would 100% recommend.
24 June 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad we could help and in good time too!!
1st time order, definitely not the last.
What an amazing experience ordering from this company.
Order placed, and dispatched the same day.
Received 2 days later.
Will definitely use again.
11 June 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your order arrived on time!
Efficient
Used to go into this wonderful shop when I was a child and lived in Tiptree.
Ordered a book and received it in a couple of days.
Excellent
1 June 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! Its great to have you come back to us after all these years!
Hope you enjoy the book!
Absolutely brilliant service form…
Absolutely brilliant service form Staines & Bright Ltd got my book with in ordered in the evening got my within two days of me ordering it
31 May 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your order arrived quick, Hope you enjoy!
Service was quick and staff notified me…
Service was quick and staff notified me as soon as my purchase was available for collection. Item was as described and perfect for what I needed.
18 May 2024
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your happy with your purchase :)
Great Price & quick delivery
I finally found a Cat Treat Jar on Staines & Brights website that I had been searching ages for & it was a great price & delivery was quick. Staines & Brights Ltd were excellent.
18 May 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your happy with your purchase, and that it arrived quickly and safely.
Great price & delivery thank you
20 May 2024
Reply from Staines & Brights Ltd
Thank you for the 5 star review!
Excellent service
Excellent service, items arrived on time and we'll packed. Would definitely use again.
20 May 2024
Reply from Staines & Brights Ltd
Thank you for the 5 star review! We are glad your order arrived on time and safely.
Fantastic service
24 May 2024
Unprompted review
Reply from Staines & Brights Ltd
Thank you for the 5 star review!
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