Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. Hardware Shop
  2. Appliance shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Garden centre
  6. Paint shop

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything was half price. The quality is superb, not one criticism here. Garlands are good bulky quality with lots of lights (battery operated) and we decorated them with little white and gold baubles and bells from Woodies, it’s slaying hard draped along the bottom of the balustrades on our stairs. The large wreaths we decorated and wrapped them in lights, they are the same good quality with strong metal framing.

10 November 2025
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Reply from Stakelums Home & Hardware

Thank you so much Ed, delighted you were able to get all your Christmas essentials with us. We really appreciate your feedback and wish you and yours a very happy Christmas.

Rated 5 out of 5 stars

Great service

Great service, easy to order online, beautiful denby set, wrapped so well no breakages, will order again and highly recommend thank you!

25 November 2025
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Reply from Stakelums Home & Hardware

Thank you for shopping at Stakelums Kerry and we look forward to sending you more orders in the future! Happy Christmas

Rated 5 out of 5 stars

Very efficient and quick response 👌

Very efficient and quick response 👌

10 November 2025
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Reply from Stakelums Home & Hardware

Thanks for supporting our family run business Mandy, we really appreciate your recommendation and hope you'll shop with us again.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

24 November 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping with us Niamh and we hope you enjoy your purchases from Stakelums. Happy Christmas

Rated 5 out of 5 stars

All the stars

All the stars! Delighted with my order. The pencil tree is a perfect fit for my daughter’s bedroom.

24 November 2025
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Reply from Stakelums Home & Hardware

Thank you so much for choosing Stakelums Home & Hardware to shop for your Christmas tree. The pencil trees are great for saving space. We hope you have a lovely Christmas.

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. Prompt service and delivery.

6 November 2025
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Reply from Stakelums Home & Hardware

Thanks for choosing Stakelums and supporting our family run business. We hope you enjoy your purchase.

Rated 4 out of 5 stars

Quick and fast delivery

Quick and fast delivery. Items always good quality

5 November 2025
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Reply from Stakelums Home & Hardware

Thank you for supporting Stakelums Home & Hardware with your order. We hope you enjoy your purchases and look forward to having you shop with us again.

Rated 5 out of 5 stars

Not happy with the Christmas tree but very impressed with customer service

Bought a Christmas tree, lights, and a Christmas ornament. The Christmas tree I acknowledge was on offer at half-price but is of very poor quality and wasnt even worth what I paid for it. Some of the branches have came out of it already. Lights and the ornament were in perfect condition. Very disappointed with the tree, really sorry I bought it.
To add Stakelums refunded me the price of the tree which was very decent and excellent customer service. Only for being prompted by an email to write a review I would have just replaced the tree and cut my losses. Thank you stakelum, much appreciate the refund.
I still would only give a 1 star review for the tree but I am now editing my review to a 5 star for excellent customer service. I would never have looked for a refund nor even complained only for the feedback prompt. Very impressed with the kind gesture.

4 November 2025
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Reply from Stakelums Home & Hardware

Hi Elaine, we're sorry to hear you weren't happy with your Christmas tree but appreciate your change of review based on our web team's customer service. Happy Christmas

Rated 5 out of 5 stars

Speed

The speed at which the item arrived ns the fact they had the item

4 November 2025
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Reply from Stakelums Home & Hardware

Thanks Mark we hope you enjoy your purchase from Stakelums.ie and appreciate your recommendation. Happy Christmas.

Rated 5 out of 5 stars

fast delivery

fast delivery, great price

3 November 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping at Stakelums Joe and we appreciate your feedback on our fast delivery and competitive prices. Hope you'll shop with us again for more great offers.

Rated 5 out of 5 stars

Absolutely delighted quick delivery and…

Absolutely delighted quick delivery and delighted with items

17 November 2025
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Reply from Stakelums Home & Hardware

Thank you for sharing your shopping experience with Stakelums. Every review helps us grow and expand our audience so customers can see what a huge offering our family run business has in Thurles. Happy Christmas.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent service

17 November 2025
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Reply from Stakelums Home & Hardware

Thank you for choosing Stakelums.ie Orla. We appreciate your support and wish you a very happy Christmas.

Rated 5 out of 5 stars

On-time and perfect

22 January 2025
Unprompted review
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Reply from Stakelums Home & Hardware

Thank you for taking time to leave us a review and hope we have the pleasure of serving you again in the future. Happy Christmas

Rated 5 out of 5 stars

Excellent service great delivery…

Excellent service great delivery definitely order again

14 November 2025
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Reply from Stakelums Home & Hardware

Thank you for supporting our family run business Breda and we look forward to sending you more goodies in the future. Happy Christmas

Rated 5 out of 5 stars

Good Service

My order was dealt with quickly,I got my order the next day

13 November 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping at Stakelums Home & Hardware Christine. Great to hear you received your order the next day and hope you'll consider shopping with us again.

Rated 3 out of 5 stars

2 pieces of the tree arms were broke i…

2 pieces of the tree arms were broke i was able to fix them.

28 October 2025
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Reply from Stakelums Home & Hardware

Hi Johanna, we're sorry to hear you had issues with 2 broken tree arms. This is one of our best selling trees and haven't experienced this complaint before. Thank you for sharing your feedback as it helps us to keep improving our service. If ever there's an issue again please contact our web team and they will be able to help you resolve any issues.

Rated 5 out of 5 stars

Very quick delivery my Christmas lights…

Very quick delivery my Christmas lights came well packaged and they were just as described there so nostalgic just like we had as a kid back in the 90s

11 November 2025
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Reply from Stakelums Home & Hardware

Thank you for supporting Stakelums family run business and delighted we could bring some nostalgia to your Christmas.

Rated 5 out of 5 stars

Ready for winter fires.

Needed a set of drill powered brushes to give my chimneys a good clean before winter use. Stakelums were competitively priced so I ordered a set. Ordered Sunday night, arrived Tuesday morning, I'd call that next day delivery. Can't ask better than that. Would buy again.

10 November 2025
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Reply from Stakelums Home & Hardware

Thanks for supporting us Patrick and we look forward to having you shop with us again.

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