I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were so kind! The lady doing all of my first eye tests was so sweet and explained everything she was doing very well. The Second Lady doing my exam was very kind and funny. The lady that fir... See more
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I wil... See more
Company replied
Super easy and enjoyable experience. Everyone was so friendly and helpful. They were very patient with us and answered all of our questions with ease.
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
3568 S Clack St, Suite B, 79606, Abilene, TX, United States
- (325) 313-2315
Two Pairs for $79 + Free Eye Exam
3.7
Average
37 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I understand mistakes happen but at a…
I understand mistakes happen but at a certain point its just pure incompetence. Took my daughter in January to get a new script and lenses. Never got a phone call that they were ready called them in March they state someone already picked up her glasses when we didn't even buy glasses. Then say the lens are there. Then say they're not there and they need to measure her lens and order them. They then proceed to put her lenses back in on the wrong side. Called us again saying they need to measure them again. Have the audacity to tell us the quicker we bring her the quicker she gets her lenses when we've been waiting 2 months on them. Bring her in AGAIN, for them to AGAIN call saying we need to bring her back and remeasure. Pure incompetence I want a full refund and a refund for the gas I've wasted driving back and forth constantly from this worthless establishment.
6 March 2026
Unprompted review
Reply from Stanton Optical - Abilene
Hello Destiny. We’re sorry to hear about your experience and the delays you’ve encountered throughout this process. We understand how inconvenient this situation must have been, especially after waiting so long for a resolution. We’d love the opportunity to assist you further, please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.
Have more patience with customers
Have more patience with customers. Make customers feel welcomed. Have better inventory.
17 March 2026
Reply from Stanton Optical - Abilene
Hello. We’re sorry to hear that your experience did not feel as welcoming as expected. We strive to offer a wide variety of frames at competitive prices, and we are always looking for ways to improve and better serve our community. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
My appointment for the exam went great.
My appointment for the exam went smoothly and my glasses were ready before the date promised.
13 March 2026
I was charged for extra things during…
I was charged for extra things during my exam without my knowledge. Had I been informed of the additional charges I might have agreed to them anyway but was rather disturbed when I went to check out and 79.00 dollar glasses were 200 dollars, without sunglasses which were 220 dollars!
27 February 2026
Reply from Stanton Optical - Abilene
Hello Gray. We’re sorry to hear about the confusion regarding the additional charges during your visit. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Everyone is very nice, kind and professional.
They welcome customers and they are ready to help you. Very professional and kind.Ver happy with the service.
13 March 2026
Reply from Stanton Optical - Abilene
Hello Alvaro! We’re delighted to hear our team was welcoming, professional, and helpful. We’re so glad you’re happy with your experience and look forward to seeing you again!
The customer service was not good
The customer service was not good! The lady who did my eye exam was very sweet but the people out front were horrible. They also wouldn’t tell that it would up to 2 weeks before I could pick up my glasses until I paid.
10 March 2026
Reply from Stanton Optical - Abilene
Hello Nicole. We're glad to hear the technician who performed your eye exam was kind. We're sorry to learn that the rest of your experience did not meet your expectations and that the timing for your glasses was not clearly communicated. Please note that same-day service can vary depending on your prescription and product selection and additional add-ons. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The DT Mónica was very sweet and…
The DT Mónica was very sweet and Melinda the lady who checked me out was very helpful
10 March 2026
Reply from Stanton Optical - Abilene
Hello Albany! We’re glad to hear Mónica and Melinda provided such sweet and helpful service! Thank you for sharing your feedback.
Great people great experience
I got there early from out of town for my appointment and they took me right away
Very professional people. Very helpful and knowledgeable. They made 1 pair of glasses on the spot before I left. Very impressive
10 March 2026
Reply from Stanton Optical - Abilene
Hello Tj! We’re thrilled to hear our team was able to help you right away! Thank you for sharing your feedback—we’re glad you found our staff professional, helpful, and knowledgeable, and that we could get your glasses ready before you left.
Reply from Stanton Optical - Abilene
Thank you for your feedback! We’re glad your first visit with Stanton was seamless. We appreciate your support and look forward to seeing you again!
When i went to pick up glass couldn't…
When i went to pick up glass couldn't see correctly had to get retested and have wait another 7 ton10 days get glasses hoping this time they right if not I hope tonget refund
6 March 2026
Reply from Stanton Optical - Abilene
Hello Luz, we’re very sorry to hear that your prescription isn’t working as expected and that you needed to be retested. We completely understand how frustrating it is to wait another 7–10 days for your glasses. Thank you for sharing your feedback with us—we truly appreciate it, and we hope to serve you better in the future.
Highly recommend
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I will definitely be going back.
3 March 2026
Reply from Stanton Optical - Abilene
Hello Tammy! We’re glad our team made you feel welcome, provided a thorough exam, and kept your wait time short. We truly appreciate your recommendation and look forward to seeing you again!
Reply from Stanton Optical - Abilene
Hello Tanner! We're glad to hear you had a great experience with fast service and good customer care. We appreciate your support!
Reply from Stanton Optical - Abilene
Hello Chet, Thank you for your feedback! We’re glad you received great service and timely delivery. We truly appreciate your support and look forward to seeing you again!
Reply from Stanton Optical - Abilene
Hello Becky! We’re thrilled to hear you had an amazing experience with our staff. We appreciate your support!
Reply from Stanton Optical - Abilene
Hello Kevin! We’re glad you had a quick and easy experience and received your glasses so fast. We appreciate your support!
Very professional.
20 February 2026
Reply from Stanton Optical - Abilene
Hello Alfredo! Thank you for your feedback! We’re glad you experienced professional service and look forward to seeing you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.