Stanton Optical - Augusta Reviews 

166
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TrustScore 4 out of 5

4.1

3899 Washington Rd, 30907 Augusta, GA, US

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Rated 5 out of 5 stars

Georgia was absolutely amazing! Made sure I was happy with my purchase by going above and beyond in her customer care and support. She provided great service and is very pleasant.

Rated 5 out of 5 stars

Because of my cataract surgery some years ago, they weren't able to complete my eye exam, but they did not charge me for what they did do and sent me to someone who could do a complete exam for me.... See more

Rated 5 out of 5 stars

It was okay but when I came in they didn't ask for my insurance card which was a red flag to me like tha price was gonna be a price regardless 🤔. Then after I showed proof of my insurance my glasses... See more

Rated 1 out of 5 stars

The eye exam some of the equipment wasn’t working properly. I’m not happy with the eyeglasses that I got and when I went in to explain to them what was going on they told me that I would have to learn... See more

Company replied


Company details

  1. Optometrist
  2. also in
  3. Contact lenses supplier
  4. Eye Care Clinic
  5. Glasses store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Augusta

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

166 reviews

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4.1

All reviews

(166)

19,821 reviews in the last 12 months

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Rated 5 out of 5 stars

from check in to picking up my glasses

from check in to picking up my glasses, awesome easy.

19 June 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Paul! We're glad you had an easy experience from check-in to picking up your glasses. We appreciate your feedback and look forward to seeing you again!

Rated 2 out of 5 stars

I picked up my contacts and I have worn…

I picked up my contacts and I have worn them for 3 weeks now. I am still having a hard time seeing. I have trouble with numbers being clear to me. I would like to have someone take another look and see if something was missed or mis translated during my initial visit.

16 June 2026
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Reply from Stanton Optical - Augusta

Hello Debby. We’re sorry to hear that you're continuing to have difficulty seeing clearly with your contact lenses. This is not the level of care we strive to provide. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

All around not great

First of all the advertising is not accurate and I know it’s only to get you in. There is not a doctor actually there and they don’t tell you that until you’re in the room. Then the lady that helped us was not helpful at all when it came to looking for glasses. She did not want to give the information on how the buying two pairs actually worked. I even asked again “how does this actually work” and didn’t get a real answer other than look around, which did not answer my question. She made in your window comments that I did not appreciate but I left it alone. This was my first and last time there. I will continue to use lens crafters. They are helpful and polite. I rather pay the price for better customer service and a real doctor.

1 July 2026
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Reply from Stanton Optical - Augusta

Hello. We're sorry to hear that your experience did not meet your expectations, and we regret that the exam process, the explanation of our promotional offer, and the assistance you received during your visit left you feeling disappointed. Please know all of our prescriptions are reviewed and signed by a licensed doctor. This is not the level of service, communication, or professionalism we strive to provide. We've escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

My son and I were both patients

My son and I were both patients, however I am the paying customer, and everything is prompted for Charlie my 13 yearold. I was never notified that his contacts had come back, I was told it would take a while because they are special order, which is ok. But I received an email stating they were "disbursed". There are to many simple/thoughtless customer service issues.

27 March 2026
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Reply from Stanton Optical - Augusta

Hello Shanequa, we’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it must have been not to receive a notification when your son's contact lenses arrived, especially as the paying customer. This isn’t the level of service or professionalism we aim to provide, and we truly appreciate you bringing it to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback.

Rated 5 out of 5 stars

Georgie was wonderful

Georgie was wonderful! Loved her . Great service very helpful in choosing my frames and answered all my questions professionally 🙋👍. Will be returning for future purchases and eye exams.

30 June 2026
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Reply from Stanton Optical - Augusta

Hi Annamarie. Thank you for your wonderful review! We're thrilled to hear Georgie provided such helpful and professional service while helping you choose your frames. We'll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again for your future eye care needs!

Rated 5 out of 5 stars

The experience was very simple

The experience was very simple. Everyone was polite. I got my glasses the same day!

9 June 2026
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Reply from Stanton Optical - Augusta

Hi Larry. Thank you for your review! We're glad to hear you had a simple, pleasant experience and that our team was polite and welcoming. It's wonderful to know you were able to get your glasses the same day. We appreciate your feedback and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

Great and friendly 👌

Great and friendly 👌

27 June 2026
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Reply from Stanton Optical - Augusta

Hi Thomas. Thank you for your review! We're so glad to hear you had a great experience and found our team friendly. We appreciate your kind feedback and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

I felt very welcomed

I felt very welcomed. They answered all of my questions and the employees that dealt with me were very polite. I got in and got out quickly.

26 June 2026
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Reply from Stanton Optical - Augusta

Hi Jennifer. Thank you for your kind review! We're happy to hear that you felt welcomed from the moment you arrived. It's wonderful to know our team answered all of your questions, treated you with courtesy and professionalism, and helped make your visit quick and efficient. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Excellent Service

The staff here were very nice, and they managed to get me in pretty quickly. They had excellent customer service and I picked up my glasses about a week and a half later.

23 June 2026
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Reply from Stanton Optical - Augusta

Hello Kathryn, Thank you for your kind feedback! We’re so glad to hear our team was able to get you in quickly and provide excellent customer service. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great service

20 June 2026
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Reply from Stanton Optical - Augusta

Hello Justin. Thank you so much! We’re glad you had a great experience with us—we truly appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Isaac. Thank you for your kind words! We’re so glad you had a great experience with our team—it truly means a lot to us. We appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

Customer service was extremely excellent

Customer service was extremely excellent

20 June 2026
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Reply from Stanton Optical - Augusta

Hello Keith! We're glad to hear you received excellent customer service. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Neither pair of glasses were of the…

Neither pair of glasses were of the correct vision

20 June 2026
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Reply from Stanton Optical - Augusta

Hello Brian, we’re sorry to hear that your glasses did not provide the vision correction you expected. We understand how frustrating it can be to receive your eyewear and find that neither pair feels correct, especially after taking the time to complete the exam and order process. This isn’t the level of service we strive to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.

Rated 5 out of 5 stars

Employees very knowledgeable

Employees very knowledgeable
Don’t have to wait to long

17 June 2026
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Reply from Stanton Optical - Augusta

Hello Mohini. Thank you for your kind feedback! We’re glad to hear our team was knowledgeable and that your visit didn’t require a long wait. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

The Ladies were extremely nice and…

The Ladies were extremely nice and helpful. Glowing Smiles as soon as you walk in.

14 June 2026
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Reply from Stanton Optical - Augusta

Hello, Thank you for your kind review! We’re so glad to hear our team was extremely nice and helpful and welcomed you with warm smiles from the moment you walked in. We truly appreciate your support!

Rated 5 out of 5 stars

Ease of appointment

Ease of appointment, quick service, great personnel

14 June 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Bill, Thank you for your kind review! We’re so glad to hear you enjoyed the ease of scheduling, quick service, and great care from our team. We truly appreciate your support!

Rated 5 out of 5 stars

The atmosphere of the store is inviting…

The atmosphere of the store is inviting and engaging.

12 June 2026
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Reply from Stanton Optical - Augusta

Hello Ronald! Thank you for your kind feedback. We are glad to hear you enjoyed the inviting and engaging atmosphere in our store. We truly appreciate your support.

Rated 1 out of 5 stars

deliver what you promise- never got my…

deliver what you promise- never got my second pair of glasses after 5 weeks finally got a refund- 1 st pair had to me remade they were incorrect, took almost 3 weeks to get them

11 June 2026
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Reply from Stanton Optical - Augusta

Hello Richard. We sincerely apologize for the delays, incorrect first pair, and the extended wait for your order. This is not representative of the level of service and care we strive to deliver. While we’re glad a refund was ultimately provided, we regret that your experience fell short of expectations. Your input helps us improve, and we’d love the opportunity to better serve you in the future.

Rated 1 out of 5 stars

They make these lenses wrong

They make these lenses wrong. I cannot see far away. I only can see short distance

5 June 2026
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Reply from Stanton Optical - Augusta

Hello Brent, we’re very sorry to hear that you’re experiencing difficulty with your lenses and understand how frustrating that can be. This isn’t the level of service we strive to provide, and we appreciate you taking the time to bring this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.

Rated 5 out of 5 stars

Exam was great

Exam was great. Staff were awesome. Janelle was amazing and very helpful.
I will recommend Stanton to all my friends and family.

6 June 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Susan, Thank you for your wonderful review! We’re so glad to hear your exam went great and that Janelle and the team provided such helpful, awesome service. We truly appreciate your recommendation and support!

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