Stanton Optical - Kingsport Reviews 

37
TrustScore 4.5 out of 5

4.5

2637 E Stone Dr, Suite A, 37660 Kingsport, TN, US


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Rated 4 out of 5 stars

Everyone was super friendly and helpful. 4 stars instead of five because it's taking so long to receive the other half of my order. But even so I'll be back!

Company replied

Rated 5 out of 5 stars

The guys running the store were very professional and kind. Anywhere else I've been for an eye exam and to pick out frames, I was rushed and people were rude. But here, was definitely the opposite. I... See more

Rated 5 out of 5 stars

Staff was very kind and very efficient. I couldn't have asked for a better experience from Brittney and Chase. They went out of their way to make my daughter feel comfortable. They were knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

The woman that worked there Britney was so helpful and friendly. She made it such a pleasant experience. I highly recommend her to anyone. The price was also great and the main reason i went here.

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 2637 E Stone Dr, Suite A, 37660, Kingsport, TN, United States

  • 4233818368
Promotion box for Stanton Optical - Kingsport

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.5

All reviews

(37)

14,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly staff and was very happy…

Very friendly staff and was very happy with the quality of my glasses

3 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Andy, Thank you for your wonderful review! We're so glad to hear our friendly team provided a great experience and that you’re happy with the quality of your new glasses. We truly appreciate your support and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Everyone was super friendly....

Everyone was super friendly and helpful. 4 stars instead of five because it's taking so long to receive the other half of my order. But even so I'll be back!

14 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Denise, Thank you for sharing your feedback! We're glad to hear our team was friendly and helpful throughout your visit. We appreciate your patience regarding the remaining part of your order and understand the importance of receiving your glasses in a timely manner. We're grateful for your support and look forward to assisting you again!

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend ! Customer service is the Best. Great prices, and great selection of frames .

9 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Kevin, Thank you for your wonderful review! We're so glad to hear you had such a positive experience with our customer service, pricing, and frame selection. We truly appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

The guys working there are great

The guys working there are great. Awesome customer service! Will definitely will be back.

6 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hi Paige. Thank you for your wonderful review! We're glad to hear our team provided awesome customer service and made your experience a great one. We appreciate your support and look forward to welcoming you back again!

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Quick and accurate service and turn around time.

4 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Elizabeth. Thank you for your wonderful review! We're glad to hear our team provided friendly, knowledgeable service and that you were pleased with the quick turnaround. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Britney is great!

The woman that worked there Britney was so helpful and friendly. She made it such a pleasant experience. I highly recommend her to anyone. The price was also great and the main reason i went here.

3 July 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Lambert! We're glad Britney provided such helpful and friendly service and made your visit a pleasant experience. We appreciate your recommendation and are happy to hear you found great value as well. We look forward to seeing you again!

Rated 5 out of 5 stars

The best customer service and glasses I've ever had

The customer service always makes you feel welcome never makes you feel silly for asking simple questions and makes you feel like you're welcome wanted and they bend over backwards to please you with your glasses and not only that the glasses are better than any I have ever gotten anywhere else.

29 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hi Melinda. Thank you for your wonderful review! We're so glad to hear that our team consistently makes you feel welcome, comfortable, and valued. It means a lot to know that you never feel rushed when asking questions and that you're always treated with care and respect. We're also thrilled that you're enjoying your glasses and finding them to be the best you've ever had. Thank you for your kind words and continued trust in us!

Rated 5 out of 5 stars

Stanton optical in Kingsport is…

Stanton optical in Kingsport is excellent. The staff is so nice and great prices!! Our family won't go anywhere else!!

24 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Dana, Thank you so much for your wonderful feedback! We’re thrilled to hear you had an excellent experience at our Kingsport location and that our team and pricing continue to earn your trust. We truly appreciate your loyalty and look forward to serving your family again!

Rated 5 out of 5 stars

Price

Could not see

24 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello William, Thank you for your feedback. We’re sorry to hear that. Please feel free to come back so we can recheck and help get things right for you.

Rated 5 out of 5 stars

The staff

The staff , service and visit was amazing.

29 May 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Ryland, Thank you for your kind review! We’re so glad to hear your staff experience, service, and visit were amazing. We truly appreciate your support!

Rated 5 out of 5 stars

Great service

Great service! Glasses came in quickly. The staff at the Kingsport, TN store could not be more helpful. A great experience

11 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello! Great service! Glasses came in quickly. The staff at the Kingsport, TN store could not be more helpful. A great experience

Rated 5 out of 5 stars

Staff was very kind and very efficient.

Staff was very kind and very efficient.
I couldn't have asked for a better experience from Brittney and Chase.
They went out of their way to make my daughter feel comfortable. They were knowledgeable and finished as quickly as possible. I will be recommending them to everyone.

9 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Isabella! We’re so glad to hear that Brittney and Chase provided kind, efficient, and knowledgeable service, and that they helped make your daughter feel comfortable throughout the experience. We truly appreciate your recommendation and look forward to serving you and your family again in the future.

Rated 5 out of 5 stars

Really super friendly staff and great prices.

Super friendly people and very fast.

9 June 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Robert! Thank you so much for your kind words. We are happy to hear you had a fast experience and that our team made you feel welcome with their friendly service. We truly appreciate your support.

Rated 5 out of 5 stars

The were very professional

The were very professional, it was quick and easy!

28 May 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello Helio, Thank you for your kind feedback! We’re glad to hear your visit was quick, easy, and handled professionally. We truly appreciate your support and hope to see you again soon!

Rated 2 out of 5 stars

Honesty in pricing

Went in for 2 pair for $79 and added a pair of safety glasses. I added transition on one pair of glasses and the safety glasses. The first quote was $790 !! So I took off the transition and it only went down $150. They charge $199 for transition. Long story short i still paid $490 for 2 pair @ $79 and a pair of safety glasses. So if you add $199 transition and you take it off it only takes off $150.???? What kind of math is that?

20 May 2026
Stanton Optical - Kingsport logo

Reply from Stanton Optical - Kingsport

Hello. We’re sorry to hear about your frustration regarding the pricing and promotion details during your visit. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Recommend Stanton Optical 1 million percent!

The guys running the store were very professional and kind. Anywhere else I've been for an eye exam and to pick out frames, I was rushed and people were rude. But here, was definitely the opposite. I'd recommend Stanton Optical to anyone needing great glasses at fantastic prices and they most likely get your glasses ready for you in store in 30 minutes! Thank you guys again!

12 May 2026
Rated 5 out of 5 stars

Personal eye exam

Personal eye exam - it helps so much having a person to talk to. The staff that helps with the selection of my frames - input helps a lot. And the prices are excellent.

11 May 2026

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