Stanton Optical - Knoxville (Crown Pointe) Reviews 59

TrustScore 4.5 out of 5

4.3

6542 Clinton Hwy, 37912 Knoxville, TN, US


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Rated 5 out of 5 stars

Mine and my husband's experience was great with the sales personnel. She was patient, friendly, and polite while we were picking out our frames. And when I picked up our completed the glasses, the you... See more

Rated 5 out of 5 stars

Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both... See more

Company replied

Rated 4 out of 5 stars

The staff are nice the store looks great. But the price was high, 1 pair of glasses should never cost over 300 dollars. I paid cash no vision insurance I just started a new job and my husband has rece... See more

Rated 5 out of 5 stars

Your sales manager Stacy was wonderful to work with. She is very knowledgeable and knows her job well. Very satisfied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 6542 Clinton Hwy, 37912, Knoxville, TN, United States

  • 8654894099
Promotion box for Stanton Optical - Knoxville (Crown Pointe)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.3

All reviews

(59)

12,465 reviews in the last 12 months

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Rated 4 out of 5 stars

The staff are nice the store looks…

The staff are nice the store looks great. But the price was high, 1 pair of glasses should never cost over 300 dollars. I paid cash no vision insurance I just started a new job and my husband has recently passed away. The was a lot of money for me

27 June 2026
Rated 5 out of 5 stars

A Great Experience

Mine and my husband's experience was great with the sales personnel. She was patient, friendly, and polite while we were picking out our frames. And when I picked up our completed the glasses, the young lady that assisted that day was great as well.

4 June 2026
Rated 5 out of 5 stars

I would rate my experience with Stanton…

I would rate my experience with Stanton Optical was a good one. The representative was very helpful when picking out my frame and the picking up my completed glasses was good as well.

5 June 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Enterria. Thank you for your kind feedback! We're so glad to hear you had a positive experience and that our team was helpful in selecting your frames and making the pickup process smooth. We appreciate you choosing Stanton Optical and look forward to serving you again!

Rated 5 out of 5 stars

Awesome job had a great experience I…

Awesome job had a great experience I don't remember the ladies name that helped me but they were super nice and answered and my questions so great place to get glasses

18 June 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Chelsie. Thank you so much for your kind words! We’re glad you had an awesome experience and that our team made you feel comfortable while answering all your questions. It means a lot to us, and we truly appreciate your support!

Rated 5 out of 5 stars
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Lisa, Thank you for your kind review! We’re so glad to hear Stacy the sales manager was amazing and made your experience a great one. We truly appreciate your support!

Rated 5 out of 5 stars

Gracie was very thorough in my…

Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both very knowledgeable and helpful in affordability. Nicole was very good with making certain my glasses fit perfectly when they arrived. She answered all my questions and gave me beneficial feedback on the care of my new glasses. She also instructed me if I had any problems, she was there to assist me in the future. She had a warm smile and compassionate attitude that made me feel respected and understood.

15 June 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Sandra, Thank you for your wonderful and detailed review! We’re so glad to hear Gracie provided a thorough exam and took the time to explain everything clearly, and that both Gracie and Nicole worked hard to help you find lenses and frames that fit your needs and budget. It’s also great to know Nicole ensured your glasses fit perfectly and provided helpful guidance and care instructions with such a warm and compassionate attitude. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

The ladies were super friendly and very…

The ladies were super friendly and very prompt and helpful. We had to have a doctor's note for my son.And that was quick, they were able to get his glasses same day.And we got the other ones that he wanted through the mail.So everything worked out great.

9 June 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello William! Thank you so much for your kind feedback. We are thrilled to hear our team was friendly, prompt, and helpful throughout your visit. It is great to know everything was handled quickly for your son, from the doctor’s note to getting his glasses the same day, and that the additional pair arrived by mail as expected. We truly appreciate your support.

Rated 5 out of 5 stars

Waited Patiently...

Waited Patiently while my daughter had a small breakdown in the middle of exam. Was not a fan of the repeated question one or two. LoL. She would rather just have someone look at her eyes and say ok got it.

3 June 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Jennifer! Thank you for your review and for your patience during the exam. We’re glad our team was able to support you and your daughter through the visit, especially during a stressful moment. We also appreciate your feedback about the exam flow and questions—it helps us improve the experience for patients and families. Thank you for your support!

Rated 5 out of 5 stars

The staff here is very helpful and…

The staff here is very helpful and their customer service is great. I definitely recommend going here for eye exams and glasses.

30 May 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello William. We’re so glad to hear you found our team helpful and that you had a great customer service experience. Your recommendation means a lot to us. Thank you for your kind feedback!

Rated 5 out of 5 stars

Great customer service

Everyone was very helpful and courteous. I even actually received my order 5 days earlier than estimated.

30 May 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Rick, Thank you for your kind feedback! We’re glad to hear our team was helpful and courteous, and that your order arrived even earlier than expected. We truly appreciate your support and hope to see you again soon!

Rated 4 out of 5 stars

Good place

This was the cheapest deal I could find. Not a lot of choices of frames to choose from. But it's better than nothing. The young girl who did my test did great. She was very nice and explained as she went throughout the the process.

29 May 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello! We’re glad to hear you found our team member kind and helpful during your exam and that she took the time to explain the process. We also appreciate your honesty regarding the frame selection and understand that having more options is important. Thank you for your feedback.

Rated 5 out of 5 stars

The severe was great I am very satisfied

The severe was great I am very satisfied

28 May 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Harold, thank you for your feedback! We’re so glad to hear you were very satisfied with the service you received. We truly appreciate your support!

Rated 3 out of 5 stars

Drove their from Grainger county…

Drove their from Grainger county specifically to get my glasses the same day and neither pair could be made there. So now have to go back and pick them up. Shouldn't advertise this if its not going to happen.

7 May 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Harold. We’re sorry to hear about the inconvenience and disappointment caused by your visit. We understand how frustrating it must have been to travel a long distance expecting same-day service. Please note that same-day service can vary depending on your prescription, product selection and additional add-ons. We appreciate your feedback and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

5 stars for Charity!

5 stars for Charity!! We couldnt get the prescription right, Charity took the time to fit me for contacts 3 times and glasses twice. And, with a genuine smile! Charity thank you for making my experience better and that I can actually see!! Thank you so much!

13 May 2026
Rated 3 out of 5 stars

I’m not very happy with my glasses

I’m not very happy with my glasses. I paid for tinting on my glasses and I specified that I wanted the top that would tent inside of my car which my new glasses does not do I went to your store. They told me that I would have to take off the glare protection in order to get the tinting protection that I was asking for I paid for both. I’m not very happy.

22 April 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Earl. We’re very sorry to hear about your experience and sincerely apologize for the frustration regarding your lens options and the performance of your tinting. This is not the level of communication or service we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

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