Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No matter which Stanton Optical I go in, it feels like it's being run by teenagers. I'm sorry, but there is no sense of ownership. Staff are not very inspired or creative about solutions. It's like... See more
Company replied
Staff seemed knowledgeable and were very personable and professional. Didn't have my prescription in house so had to be ordered but came in much faster than I expected. Great job overall.
Company replied
Every staff member went above and beyond seeing to my comfort, care and needs. I wish more health/medical establishments would be inclined to do likewise!
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
4501 Chapman Hwy, 37920, Knoxville, TN, United States
- (865) 224-8917
Two Pairs for $79 + Free Eye Exam
4.6
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stanton Optical - Knoxville (South)
Hello Selma! We’re glad to hear your experience was easy and smooth. We appreciate your support!
Staff was very helpful K.Kennedy was…
Staff was very helpful K.Kennedy was awesome ThankYou For Helping My Son be able to have better eye sight
28 May 2026
Reply from Stanton Optical - Knoxville (South)
Hello Lekinte, Thank you so much for your kind feedback! We’re really glad to hear the staff was helpful and that K. Kennedy made such a positive difference in your son’s experience. It means a lot to know we could help improve his vision. We truly appreciate your support!
William from the Chapman Hwy location…
William from the Chapman Hwy location is exceptional. Asset to the Stanton company.
22 May 2026
I got a good deal I thought until I had…
I got a good deal I thought until I had to go back 3 times and then they done another exam on me and it was still wrong said I would get used to the contact went 2 more times still wrong and I live an hour and a half away from the closet to me and then they changed me another 120 dollars just for 6 months when I had it all paid for then redone my exam and changed me said it would be 120 for a year of contact so with all the trips trying to get them fixed and gas and wear and tear on my car a 6 months contact cost me right at 700 dollars and didn't even get an apology
27 March 2026
Reply from Stanton Optical - Knoxville (South)
Hello Christina. We’re sorry to hear about the frustration and inconvenience you experienced throughout the process of trying to correct your contact lens prescription. This does not reflect the standard of service we strive to deliver. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
AMAZING DEALD N DTAFF
i loge there get eye exam n two pair of glasses for $79 i go in South KNOXVILLE ON CHAPMAN HIGHWAY . the STAFF IS ALL SO NICE N FRIENDLY N ITS REALLY TRUE THERE ARE NO HIDDEN COST. i love the great deal. i pay an extra $30 for my far distance ones n have them turned into sunglasses for driving every couple of years so i got both clear n tinited!!
22 February 2026
Goated employees especially lady that…
Goated employees especially lady that checked us out
16 May 2026
5 star!
5 star!! Great people and prices!!! Got my contacts mailed to me even!!! Will definitely be back ... amazing staff all the way around.. I cant remember his name but made me feel so comfortable .. he was the boss man at the south location on chapman hwy!!!
14 April 2026
Jeffrey ( I think is his name) is…
Jeffrey ( I think is his name) is always so nice & helpful.
15 May 2026
Super experience
Jami was very helpfull and friendly and helped a lot with figuring out options with frames and what was available she taught me why some things work for my eyes and why some dont awesome people will be back for my next pair
14 May 2026
Wonderful staff
Wonderful staff, Doctors were very sweet and accommodating and understanding of my needs! Cute glasses too! Thanks Stanton!
13 May 2026
Disappointed
The customer service part of the experience was great! The glasses part, not so much. The distance vision is not much better than my old glasses. And forget trying to work on a computer screen! And the frames are terrible! Unfortunately, when you take advantage of their offer of exam & 2 pairs of glasses, your choice of frames is VERY limited. The nose pads that are built into the frame are awful. I push my glasses back up my nose dozens of times a day. Like the old saying says, you get what you pay for.
21 April 2026
Reply from Stanton Optical - Knoxville (South)
Hello Patricia. We’re glad to hear you had a positive experience with our customer service team, but we’re sorry to learn that your glasses did not meet your expectations. We strive to provide quality products and service at competitive prices. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Thank you great service.
5 May 2026
Knowledgeable and helpful staff
Jami the optician was helpful and knowledgeable appreciated her guidance. She listened well and understood what I wanted, offered to check for different colored frames when asked and helpfully explained the differences of the extras I wanted/needed for my prescription. Although it was a bit pricier than I had hoped for, for the two pair I ordered i averaged it out that I tend to keep mine for 2-3 years so not so bad. The glasses came in in just under two weeks, I am satisfied and happy with my purchase.
6 May 2026
5 Star Customer Service from Mr. Mathews & his team!
The level of customer service and care went above and beyond by William Mathews (the store manager) & his team members. After hearing about my past experience at a different location and still not having the correct prescription for my vision, William insisted on doing my eye exam and coaching me through certain parts of it that definitely made a marked difference in the outcome of my results. He gave me THE best advice I have ever received on how to really decide between some of those hard slides of "which looks better?" lol It actually made a dramatic difference! And he caught an issue none of the other eye doctors, nor anyone else has. Also, after telling other doctors and eye places there is something "not right" with my vision as it comes and goes and being told, "you're fine, you need to drink more water" or "that's just age", William and his team took my concerns seriously and quickly found answers. They are great!! I highly recommend William Mathews and his location. You will receive 5 star customer service and great attention to detail.
17 April 2026
Go the extra mile in making sure your…
Go the extra mile in making sure your glasses are what you need. Always friendly and explain any delays. Worked with outside eye doc to get RX correct.
1 May 2026
The people there are extremely…
The people there are extremely important and they do a wonderful job and alot of experience in helping me pick out the correct glasses. So courteous and professional
25 April 2026
Helpful selecting frames that fit your…
Helpful selecting frames that fit your face, pleasant to be around
24 April 2026
Sweet and kindness service
Sweet and kindness service. Fast easy and affordable prescriptions and eye exams
18 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.