Stanton Optical - Las Cruces Reviews 

64
TrustScore 3.5 out of 5

3.7

525 S Telshor Blvd, 88011 Las Cruces, NM, US


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Rated 5 out of 5 stars

Aria is eight years old from Virginia and was very nervous to get her eyes examined. She was welcomed as soon as we walked in the door and the young lady was very reassuring, friendly and helpful and... See more

Company replied

Rated 5 out of 5 stars

Quick friendly service. Manager was courteous and efficient. Whole whole transaction took less than 10 minutes. Replacement lenses fit perfectly.

Company replied

Rated 1 out of 5 stars

My wife and I each ordered 2 sets of glasses (sunglasses and clear glasses). Out of the 4 pair of glasses only 1 was usable. After a month of them messing around remaking glasses only 1 pair was usabl... See more

Company replied

Rated 5 out of 5 stars

The staff was all very friendly and helpful. They explained every step of the eye exam, which I found very reassuring because I get pretty anxious at doctors' offices.

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 525 S Telshor Blvd, 88011, Las Cruces, NM, United States

  • (575) 249-2207
Promotion box for Stanton Optical - Las Cruces

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

64 reviews

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3.7

All reviews

(64)

13,763 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. I will let my family know that for their visions needs to schedule their appointments with Stanton Optical. Will let my church members know about how well my glasses are working.

31 March 2026
Rated 1 out of 5 stars

Unprofessional and Inexperienced staff

Unprofessional and Inexperienced staff! Worst eye exam ever! Prescription not right and my insurance was charged anyway. Staff rude and inconsiderate. Will definitely let others know. Will not recommend this place ever!!

16 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello. We’re sorry to hear about your experience and the concerns you raised regarding the exam, prescription, and interactions with our staff. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

I'm still waiting to be called that the…

I'm still waiting to be called that the frames are in. Sadly, that has yet to happen. Guess I shouldn't be holding my breath. And the date of experience, on this review, showing that I was there on 17 March 2026, I wasn't there. No one called me, so how was I there?

17 March 2026
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Reply from Stanton Optical - Las Cruces

Hello Steven. We’re sorry to hear that you’re still waiting for an update regarding your frames. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 3 out of 5 stars

I expected an optometrist but got…

I expected an optometrist but got someone on a screen, I could barely understand. One of the two pairs of glasses was so badly made I had to get another pair. They did make another pair without a qualm.

15 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello. We’re sorry to hear the exam format was not what you expected and that you had difficulty understanding during the appointment. Please know all prescriptions are reviewed and signed by a licensed doctor. We’re glad the team was able to remake the pair of glasses that wasn’t working for you. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Everyone was so nice.

Everyone was so nice and made me feel welcome. The answered all my question, and helped me pick out 2 pairs of glasses. I got trail pair of contacts to ensure they would work for me.

15 March 2026
Rated 1 out of 5 stars

bad experience

i was quoted 200 for contacts and then when i went in person the contacts were 350 . i was asking the woman helping me to break down the cost and i didn't understand. the glasses choices are ugly. i should have gone to americas best. i had a budget of 300 and i could not afford the contacts and so i had to pay for the prescription even though i bought my glasses there. i will never go back to staton optical again *** also i went to that specific location because they made me believe that the glasses would be made there. when i was asking the lady she kept telling me * if * we have the lenses, i had to kindly ask her to check if they had lenses so i can find out if they will be made there. i will not recommend this place to anyone i will tell them its awful there. i wish i could've gotten a refund

9 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello, we’re very sorry to hear that your experience did not meet your expectations, and for any confusion regarding our pricing. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 2 out of 5 stars

Bad experience

They took almost 3 weeks to have my glasses ready. I got the notification that my glasses were ready I went and told me that they were still working on them to come back tomorrow. Counting that I’m not from town i have to drive 1 hr to get there just to tell me they were not ready come next day and still next day told me that they were not ready so I told them that I would like to talk to the manager and that’s when they started working on them still waited 1hr for them.

7 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello. We’re sorry to hear about the frustration you experienced regarding the timing of your glasses and the confusion regarding the notification that they were ready. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

The service rendered to me

The service rendered to me

4 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Thank you for your feedback! We appreciate the opportunity to provide you with our services and are glad you chose us.

Rated 2 out of 5 stars

Associates need to be more knowledgeable

Associates need to be more knowledgeable

3 March 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello Richard. We’re sorry your experience did not meet expectations. We appreciate you sharing your comments and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service. Made sure order was fully filled.

26 February 2026
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Reply from Stanton Optical - Las Cruces

Hello Ian! We’re glad our team could provide great service and ensure your order was complete. We truly appreciate your support!

Rated 5 out of 5 stars

My order was incorrected

My order was incorrect, the glasses weren't made right, and your store manager took care of it to my satisfaction

4 February 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello Raymond! We’re glad our store manager was able to resolve the issue and ensure your satisfaction. We appreciate your patience and look forward to serving you again!

Rated 1 out of 5 stars

Get the right color

Get the right color

21 February 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello Matthew, we're sorry that the color of your order wasn't correct. We understand how important it is to receive exactly what you selected. Thank you for bringing this to our attention. Please contact our support center at 877-518-5788 so we can assist you further.

Rated 5 out of 5 stars

It waa quick and easy

It waa quick and easy. Not a long appointment. I had a next day appointment. I got next day glasses.

20 February 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Thank you for sharing your experience! We’re glad your appointment was quick and easy, and that you were able to get your glasses the very next day. We look forward to seeing you again!

Rated 5 out of 5 stars

The level of customer service I…

The level of customer service I received from Natalie was amazing. She was incredibly attentive, and went above and beyond to help me find exactly what I needed. The product quality is top-notch. Highly recommend!"

20 February 2026
Stanton Optical - Las Cruces logo

Reply from Stanton Optical - Las Cruces

Hello Priscilla! We’re thrilled to hear Natalie provided amazing, attentive service and went above and beyond to help you find exactly what you needed. We’re glad you’re happy with the quality, and we truly appreciate your recommendation!

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