Stanton Optical - League City Reviews 

36
TrustScore 4 out of 5

3.8

3170 Gulf Fwy S, 77539 League City, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

There was an in person doctor. Frame technician was wonderful. Love my frames and lenses. Great value for the money. Frame tech, and manager get 5 stars, doctor get 3 stars for dilly dallying inste... See more

Rated 5 out of 5 stars

I like it cause products are affordable and reliable. low cost without insurance. products are quality products.

Company replied

Rated 3 out of 5 stars

Ricky the manager was exceptional and provided outstanding customer service. He was empathetic, apologetic & communicated issues/delays timely and accurately! I will go back to this location jus... See more

Company replied

Rated 5 out of 5 stars

I brought my 91 year old father in for an exam and to purchase glasses. Everyone in the office was friendly and professional. We worked with a young woman-Alexis Gonsalez and she was so wonderful wi... See more

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3170 Gulf Fwy S, 77539, League City, TX, United States

  • 2812198079
Promotion box for Stanton Optical - League City

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.8

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(36)

14,768 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Staff could have been more engaged with…

Staff could have been more engaged with the customer. I was the only person in the store and I felt like they were busy helping other customers.

8 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Hazekiah. We're sorry to hear that your experience did not meet your expectations, and we apologize that you did not feel fully acknowledged or engaged during your visit, despite being the only customer in the store. This is not the level of customer care we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

Just say NO

The Dr. dilated my eyes (with no warning) then proceeded to check my sight. Needless to say, that didn't go well. My first pair of glasses were very wrong. Had Dr. Torez recheck my eyes, they remade my glasses...still horribly wrong. Waiting on my next appointment...We shall see if they can get it right on the third try.

7 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Margaret. We're sorry to hear that your experience did not meet your expectations, and we apologize that you were not informed before your eyes were dilated and that you experienced ongoing prescription issues requiring multiple remakes and follow-up visits. This is not the level of care, communication, or service we strive to provide. We your feedback regarding the exam process, prescription accuracy, communication, and your overall experience will be shared internally as we continue working to improve the care and service we provide to our patients.

Rated 5 out of 5 stars

I like it cause products are affordable…

I like it cause products are affordable and reliable. low cost without insurance. products are quality products.

7 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hi Dennis. Thank you so much for the fantastic feedback! We are thrilled to hear that you find our products to be both high-quality and reliable, especially at a low cost without insurance. Making great eyewear affordable is what we strive for, and we truly appreciate your support!

Rated 2 out of 5 stars

The service was fine

The service was fine, but I went in expecting to get an advertised deal but that wasn’t the case. Ended up spending much more than expected.

22 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Shannon. We sincerely apologize that your experience did not meet your expectations. We're glad to hear you were satisfied with the service you received, but we understand how disappointing it is when the final price differs from what you expected based on our advertised promotion. Please note that most of our special offers cannot be combined with insurance or other discounts and pricing can vary depending on your prescription, product selection, and any additional upgrades. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 3 out of 5 stars

Lenses incorrect: CUSTOMER SERVICE OUTSTANDING

Ricky the manager was exceptional and provided outstanding customer service. He was empathetic, apologetic & communicated issues/delays timely and accurately! I will go back to this location just because of how GREAT RICKY was!

Ordered 2 pairs of glasses (sunglass and regular). Originally ordered 6/11. Sunglasses picked up 6/18; on 6/23 glasses ready but lenses were incorrect. Had to be redone and couldn't be expedited- originally ordered 6/11 - final and correct prescription glasses ready and picked up 7/15/26. Over a month since original order.

18 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Norma. We're glad to hear that Ricky provided exceptional customer service and that his empathy, communication, and support made a positive impact during your experience; however, we're sorry for the delay in receiving your final pair of glasses and appreciate your patience while your order was being completed. Please know delivery time frames can vary depending on your prescription, product selection, and any additional enhancements. We appreciate your feedback regarding turnaround times and order accuracy as we continue working to improve the customer experience.

Rated 2 out of 5 stars

The assistant who helped with placing…

The assistant who helped with placing the order for the glasses didn't listen and I needed a reading pair and far vision placed but they opted to make both glasses far distance which delayed in me getting my second pair of glasses I needed and were sent out. Only thing that saved the review from being a one star was the fact the person who got me my lenses re-sent out at no charge but 14-18 additional days for lenses you couldn't get right the first time? Get your shit together station I never had any problem with the brand until now.

15 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Michael. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when your eyewear order is not processed correctly, especially when it results in delays and you do not receive the lenses you requested. We're sorry for the inconvenience this caused, but we're glad our team was able to reorder your lenses at no additional cost. We appreciate the opportunity to make things right and regret the additional wait time required for the remake. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Quick & Efficient!

It was a quick, and efficient transaction. The staff is friendly.
I needed glasses fast. They have an in-store lab, and were able to prepare my first paid in less than 1 hour. The second pair was ready the next day.

5 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Adrian! We're glad our team provided friendly, efficient service and that our in-store lab helped get your glasses ready so quickly. We appreciate your feedback and are happy we could meet your needs. We look forward to seeing you again!

Rated 2 out of 5 stars

Satan got ahold of her mouth

The visit went well until the young lady with attitude started to speak, she was rude with me telling me that my insurance wasn’t in group, and assumed that I couldn’t afford when she told me that.

Then when she ran my card it declined, and my wife knowing that there was a serious amount of coverage in the bank asked her to run it again and she snapped at my wife and rolled her eyes, my wife insisted that she run it again and guess what? Went thru just fine.

I know you don’t care and nothing will be done because that’s how people are these days, it’s ok for employees to be rude and hateful.

I won’t return

7 July 2026
Unprompted review
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello. We sincerely apologize that your experience did not meet your expectations. We understand how upsetting it is to feel that you were not treated with the courtesy and respect every patient deserves. We regret that your interaction regarding your insurance and payment left you feeling uncomfortable, and we're sorry this overshadowed the rest of your visit. This is not representative of the level of service and care we aim to deliver. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

It’s a great place

Good experience

1 July 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Felipe! We're glad you had a great experience and enjoyed your visit. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

Never told about optional lens warranty…

Never told about optional lens warranty so my last pair wasn't covered new pair isn't covered. Was told lens were covered for 2 years but was never told it was additional price if I had I would have payed for it so since the transition faded on my lenses in less than a year I'm just shit out of luck.

24 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Kenneth. We're sorry to hear about your experience and understand how frustrating it is to discover that your lenses were not covered because the optional warranty was not clearly explained. We regret any misunderstanding regarding the coverage and understand your disappointment with your transition lenses. This is not the level of service we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great service!

Great service!

24 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Marcellus, Thank you for your kind feedback! We’re glad to hear you received great service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

My new glasses

Ricky Ricardo was a good service man he gave me excellent attention to my needs I got in right away got my glasses ordered and it took about 12 days

2 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Sara! We're delighted to hear that Ricky Ricardo provided excellent service and took great care of your needs. It's wonderful to know your visit went smoothly and that your glasses were ordered without delay. We truly appreciate your support and look forward to serving you again in the future!

Rated 3 out of 5 stars

overall cost was not anymore…

overall cost was not anymore competitive than other optical providers.
Customer service was great!

29 May 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Mike. We’re sorry to hear that our pricing did not feel as competitive as you expected, though we’re glad to hear you had a great customer service experience. We strive to offer a wide variety of frames at competitive prices, and we hope to have the opportunity to better serve you in the future. Your comments are appreciated as we continue working to enhance the overall customer experience.

Rated 5 out of 5 stars

My glasses are perfect and my sales…

My glasses are perfect and my sales associate was awesome.

17 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Shawntai! We're so glad to hear your glasses are perfect and that your sales associate provided awesome service. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The manager took care of me

The manager took care of me. She was friendly and helpful. Such a great girl.

8 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Anthony! Thank you so much for your kind words. We are happy to hear the manager took great care of you and provided friendly and helpful service. Your support truly means a lot to us.

Rated 4 out of 5 stars

Ordered 2 pair of glasses had to wait…

Ordered 2 pair of glasses had to wait for second pair to arrive inconvenient if both pairs were ordered at the same time

3 June 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Frank, we’re really sorry for the inconvenience you experienced with the timing of your second pair of glasses. We understand how frustrating it is when both pairs are ordered together but arrive separately. This isn’t the level of service we aim to provide. Thank you for your feedback—we truly appreciate it and hope we can serve you better in the future.

Rated 5 out of 5 stars

Easy fast convenient and friendly

Easy fast convenient and friendly

28 May 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Elijah, Thank you for your feedback! We’re glad to hear your experience was easy, fast, convenient, and friendly. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

I brought my 91 year old father in for an exam and to purchase glasses. Everyone in the office was friendly and professional.
We worked with a young woman-Alexis Gonsalez and she was so wonderful with my dad. She was patient and offered great tips on frames.

28 May 2026
Stanton Optical - League City logo

Reply from Stanton Optical - League City

Hello Carrie! We’re so glad to hear that your father had a positive experience and that our team provided friendly and professional service. We especially appreciate your kind words about Alexis and are happy to hear she was patient, helpful, and caring while assisting your dad. We truly appreciate your support and trust in us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look