The young lady who helped me helped facilitate with much ease for me to replace my glasses that I lost let me pay over the phone and the glasses are ready when I got there and less than 45 minutes. Sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The young lady who helped me helped facilitate with much ease for me to replace my glasses that I lost let me pay over the phone and the glasses are ready when I got there and less than 45 minutes. Sh... See more
Company replied
Mel the manager addressed all the issues we'd experienced and her flawless but personable professional demeanor and experience made the difference from being problem visits (we spent $1000+ on glasses... See more
Company replied
Everyone was so kind and very helpful though out my process of getting new glasses. They even have same day prescriptions that’s the positive note . The front receptionist was absolutely amazing, she... See more
These glasses were made weird, I cat really see out of them unless I tip my head back awkwardly far lol. Also they fit well when I tried them on in the store but once they came back with lenses in the... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
3660 Veterans Memorial Blvd, Suite B, 70002, Metairie, LA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both women that helped me were phenomenal!! Great Customer service, very knowledgeable and actually listened and answered questions without any hesitation!!!
My glasses fit great! Two thumbs up for these women!
Everyone was so kind and very helpful though out my process of getting new glasses. They even have same day prescriptions that’s the positive note . The front receptionist was absolutely amazing, she made me and family feel so comfortable of our first time visiting. Thank you so much for your service!
I was at the store at 9:00 AM. Person opening on Friday 4/24/2026 did not show up until 9:50AM. She had a bad attitude towards the customers. Did not even ask about adjusting my new glasses. Was very rude.
The technician knew exactly what I needed and found the best deals for my eyeglass shopping. She was very knowledgeable.
These glasses were made weird, I cat really see out of them unless I tip my head back awkwardly far lol. Also they fit well when I tried them on in the store but once they came back with lenses in them, the arms were splayed out so far they can’t even go behind my ears. The optometrist tried to bend the arms in so they’d fit but they still constantly slip off and look weird cause the arms are so bowed. I don’t have insurance so these were bought out of pocket and were not cheap so I just have to live with it I guess
great staff kind patient knowledgable an helpful.
Service amazing and very big selection of glasses
I’m so satisfied with my glasses!! Great customer service and mostly the prescription is perfect!! I’ve been to several different places and they were not able to get my prescription correct. Other places have had me in a negative prescription and I couldn’t see anything. When I went to Stanton I was put in a positive prescription which was perfect. Thanks for being honest and giving me my correct prescription!! You’re the best!!
I disliked the fact that we waited so long for the glasses to be done with no update. I literally had to get up and ask what was the hold up or should I just come back to pick up my son glasses. I was told I would get a call and there was no call back, I just showed up the next day. All of this is surprising because normally we would be in and out and barely a wait time. I’m only rating this experience but normally it’s a 5star rating.

Reply from Stanton Optical - Metairie
Pam at the Metairie Louisiana location was very Knowledgeable, courteous, kind and helpful.
She made me feel comfortable and respected.
I highly appreciate and approve of my business with Metairie m, Louisiana Stanton Optical and Pam.
Same day glasses. Easy to work with. Store employees had a professional attitude.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.