Stanton Optical - Omaha Reviews 38

TrustScore 4 out of 5

4.1

7615 Dodge St, 68114 Omaha, NE, US


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Rated 5 out of 5 stars

Super friendly and extremely helpful! Best value I have ever seen. I went to America’s Best and paid $195 (plus my $10 copay) and only got 1 pair of glasses. I came to Stanton and got 2 pairs and pai... See more

Rated 5 out of 5 stars

Dr Kennedy is calm and patient. My correction is excellent. The other workers are friendly and efficient. I really appreciate the consistent service I receive with Stanton. Thank you!

Rated 3 out of 5 stars

It takes an hour to get my glasses together. Also nobody mentioned the warranty until the last day of it, but customer service doesn't have any idea of what each location allows for the warranty.

Rated 5 out of 5 stars

Everyone there was very friendly and helpful. The process from beginning to end was steady. Not a long wait time. I really like the glasses that I selected. They are such a comfortable fit compare... See more

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Omaha

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

38 reviews

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Rated 1 out of 5 stars

Long wait and no doctor performing exams

The wait was extremely long, we had an appointment scheduled and wasn't told that there would be a long wait. There was no actual doctor who did the exam. They said its been taking long to connect and that they will just do the exam and have the doctor sign off. The prices for the glasses were very expensive and hidden costs in the end. Never going back!

17 March 2026
Stanton Optical - Omaha logo

Reply from Stanton Optical - Omaha

Hello Benita. We’re sorry to hear about your experience and the long wait you encountered during your visit. Please know all prescriptions are reviewed and signed by a licensed doctor. We strive to offer a wide variety of frames and services at competitive prices. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Shantel was extremely helpful and made…

Shantel was extremely helpful and made my experience amazing!

13 March 2026
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Reply from Stanton Optical - Omaha

Hello Abigail! We’re thrilled to hear Shantel made your experience amazing. We’ll be sure to pass along your praise and look forward to serving you again!

Rated 5 out of 5 stars

Bill was very helpful and personable

Bill was very helpful and personable. Glasses came in before the promised two weeks.

13 March 2026
Stanton Optical - Omaha logo

Reply from Stanton Optical - Omaha

Hello Carol! We’re glad Bill was helpful and personable, and that your glasses arrived ahead of schedule. We appreciate your review and look forward to serving you again!

Rated 1 out of 5 stars

Unorganized

Bri was awesome! And everything else was extremely unorganized. I had called ahead of arriving for an appt and they confirmed with me same day exam and prescription/ glasses. Had everything been organized and smooth process — I would’ve got glasses same day. Instead, a 30 min appt was 2.5 hours bc they had all employees doing eachothers jobs… chaotically. Then at glasses pickup the following day (I called ahead to customer service to see if they were ready. And they said yes) — I show up, and the lady says “sorry I didn’t even see these glasses sitting there needed to be cut” like maam maybe you need glasses. After goofing around some more, an hour later they are done. I paid for the blue light — they don’t even have the blue light on them. But I’m done even trying. I’ll take that as a Loss and never returning.

7 March 2026
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Reply from Stanton Optical - Omaha

Hello. We’re very sorry to hear about your experience and the frustration caused by the wait times, communication, and concerns with your glasses. We appreciate you taking the time to recognize Bri’s efforts, and your feedback regarding the overall process and service is important to us. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 3 out of 5 stars

My experience was a good one but I…

My experience was a good one but I still can't see My vision up close I still have to take my glasses off would have I got to do to get where I can see

2 March 2026
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Reply from Stanton Optical - Omaha

Hello Kathy. We’re glad your experience was positive overall, but we’re sorry to hear your vision is still not clear up close. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great Experience

Everyone there was very friendly and helpful. The process from beginning to end was steady. Not a long wait time. I really like the glasses that I selected. They are such a comfortable fit compared with my old ones. The quality of the lens much better too. The pricing worked out well with their special for two pairs of glasses deal. Overall, I would highly recommend going to Stanton Optical.

28 February 2026
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Reply from Stanton Optical - Omaha

Hello Omaha, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear our team made you feel welcome and that you’re enjoying your new glasses. It’s great to know the fit, lens quality, and special offer all worked out well for you. We truly appreciate your recommendation and look forward to seeing you again!

Rated 1 out of 5 stars

DO NOT GO TO THIS PLACE

They need to have -1 for a review. Worst customer service I’ve ever experienced. When I called to complain the person that called me back was rude also. I said I was going to tell everybody what happened. She said I didn’t need to start a smear campaign. Never again.

29 May 2024
Unprompted review
Rated 1 out of 5 stars

I was told that my glasses would ben at…

I was told that my glasses would ben at a certain date, I tracked them on your site showing they were there and when I ARRIVED TO GET THEM THEY WEREN'T THERE. This HAS HAPPENED TWICE and still no glasses! This my first and only time buying anything from this company!

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Alicia at the Omaha store was fabulous

Alicia at the Omaha store was fabulous. She made helpful suggestions while allowing me space to consider the options.

19 July 2023
Unprompted review
Stanton Optical - Omaha logo

Reply from Stanton Optical - Omaha

Thank you John Norvig,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

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